The place was a little bit of a hole in the wall, but the dude that checked me out was efficient and took the time to tell me a few specifics about the truck. ...and provided me with a fantastic place to park my scooter while we used the truck.
KEVIN W
Customer Reviews for Fishs Hitches And Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Did not have all the equipment on the reservation had to go to two uhaul locations, waste of time.
THOMAS WHorrible truck. Was promised a newer truck for my laing haul… received a 20 tear old truck, AC not working, 115k miles, wouldn’t go past 60mph , no usb slot for phone charging!! Imagine 110 degrees outside and your ac doesn’t work properly with 400 miles drive.
SAQIB JThe app is cumbersome and time-consuming.it times out on me during the check in process and I have no idea what the second person phone call was for
Pauline KThis location did not properly document the condition of the truck when it arrived prior to me receiving it nor when renting it out to me. The drop off location is now trying to make me responsible for damage to the truck that had already been there.
MICHAEL PVery nice people, and had the equipment we needed in good shape. Gracias.
MELODY KBest drop off service I've had with UHaul over the years.
RYAN TEverything was pretty good
JANETTE PThe parking lot is small and full of U-Haul trucks. I had to double park made it difficult for who rented the truck behind my truck. The location should update their lot to signal customers not to drop off rental truck there if it had reached its capacity.
Anthony HMake sure your hours are relayed to the main Uhaul scheduling center as location was closed at my scheduled pickup time. Fortunately I was able to access the key via the lockbox with the help of the agent via phone. Otherwise all else was good.
sandi fJason and Robert extremely helpful
CHARLES LDirections on parking if you leave your own vehicle, like for local moving.
ANNETTE WVery helpful
KATRINA HGreat experience with super friendly and professional help! Will absolutely be back!
Jeffrey WGreat assistance at 6 am!!
Jaye HNothingvtovimprove from this location. I have used then I believe twice before with the same results. Alot of hospitality from the owners.
James BIt was the easiest return I’ve ever ever done with U-Haul
Jerome Hbad service the people hungry no bueno es una pareja de esposos y ase ponen a pelear y agritar enfrente de los clientes
mario lThe truck smelled like cigarettes and odor for the first day. Left the windows open over night . The rest , was as expected. The cost is kinda pricy for the janky old truck. But maybe rolling up windows with hand crank came back in style?
William RRobert rocks!! thanks for the help
CHARLES LManager is quick and efficient. Knowledgeable with his job. Return was easy as well.
JENARO GFantastic experience! I was having a tough day and the team at Fish's was so helpful and kind. Thank you! Would recommend to anyone moving in the area
Halla WTo be honest I was not prepared for this location to be posted up out of a literal shack but the service was great
Kara MYou guys were wondering and helpful,keep up the good work !! If I need another truck I know where your at .Thank you !!
Paul ONo improvement needed.
Robin CGreat service, and quick!!
Mauricio SExcellent customer service & the sweetest little loving doggie. Made the rental easy peasy.
Sharon SOl Fishy and his lady running a great joint over there!
Stefan EAll staff were helpful with the check-in and check-out processes, had good communication, anwered questions, smd gave good tips for use. Trailer was very clean and function was inspected upon check out and check in to assure satisfaction and quality of unit. Easily accessible lot.
Katie BThis location was beyond terrible. There was no true office, but instead we were in someone's living quarters to pick up the truck. It smelled terribly and was dirty and disgusting. I will never use this location again. I am surprised that U-Haul allows this.
Jacqueline YMet us in the parking lot and removed the trailer super efficiently, like a pro. Instructed us to use the app to complete the rental. Perfect!!!
Lee HThe shifting of the gears was very difficult. Had trouble getting into park and reverse. Funny sounds coming from under the truck.
Gregory NClean the bugs off of the windshield. Other than that it was perfect
Blake LNothing!Robert was great at explaining everything and was most helpful—-thank you!
Rosemary MGreat location handled everything professionally very kind and knowledgeable
Mary MGreat service. Couldn't ask for a more helpful place. Very accommodating. Their customer service is by far better than any place I have used in the past. Highly recommend this location.
Sandra MMake sure to let people know if it's a one way trip or an in town drop off
Cole HStaff was friendly and helpful!
Eboni SSuper friendly couple that runs the place, it has small mom and pop feel, that seems to missing from local stores now days.
Ronald HKnowledgeable and assisted in connecting and testing trailer wiring harness. Equipment in good condition. Rental office could be better kept.
EDWARD KVery friendly and very helpful.
Perry TStaff was super helpful and super friendly!!!!
Lori FFacility was small and hard to judge entry and exit. Not paved with uneven gravel and standing water. Recommend paving and stripping to improve flow of traffic and storage.
Nephi HI have utilized my adopted hometown Uhaul on a few occasions in the past, but never on a need it now basis. This location could not be more convenient and the staff more friendly and accommodating. As a planner, I was ill prepared for this move and between the Managers Robert and Kathy guiding me through the process, to the Uhaul App giving me access to affordable labor to help out, my move was actually a pleasure. Yes I said that. A move was actually fun.
Michael Bquick in and quick out seamless
CHARLES LFriendly and Pleasant staff!
Frank LServicio al cliente de excelencia. Provided insights on driving the truck to help save gas mileage and overall safe experience.
David GRobert was kind excellent patient and an expert at what he does at U-Haul. It was a much different experience than I'm accustomed to at different U-Hauls in the area. His service was above and Beyond excellent. He stayed late to help me make sure the rental was correct because the computer system that you all has was not working correctly. But he persevered and made sure I got the truck I needed. Thank you Robert I will be renting from you again.
John DGreat customer service!
Matthew HNinguno
Jenny CRobert was very friendly and helpful during the transaction process. ¡Gracias!
ADAM GThe personnel were friendly and helpful. The location is a leaky trailer in a gravel lot. I thought it was the storage area when I first pulled in. The POS hardware wasn't working well and the roof was leaking in multiple places. The truck I was assigned needs to be retired. The steering is so loose as to be dangerous to drive as it requires constant correction to keep the truck travelling straight and under control. The steering wheel has a dead zone of nearly 10 degrees of rotation in either direction. The truck alignment is either out or the steering mechanism is so loose that the truck continually pulls to one side and the steering wheel direction does not match the travel direction. The engine has an intermittent stutter at idle. The brakes are some of the softest brakes I have had the misfortune to drive, creating a stopping distance much longer than one would expect and eliminating the ability to safely stop in an emergency condition. The driver's door required repeated hard closings to latch. While the interior and box were both clean and in good repair, the mechanical components of the truck were in poor condition.
Ben HThe place needs a pick up to be more like an office or rental. Staff was very friendly and helpful to set you up for a rental. I appreciate it when they go the extra mile to help you. Thank you for the input to get me a truck.
ROY FThe man at the desk was awesome! Knowledgeable and so helpful!
Raymond NThis was a great service, I picked up a trailer and the cleanness exceeded my expectations. I was ready to go in 30 mins from arrival. just some paperless paper work and quick look at options, then I was on my way. thank you again, Sir.
Dale BEverything went very well.
Joe ECalled to verify location and space to enter. Arrived 15 min, later ,apporx 3:30, found closed sign on the door, when someone did out though they were homeless, Told to just put the keys in the box. They would check it in tomorrow, have not received conformation of return as of 10/02/23. this was not a good look for your company. Would not go back there on a bet.
russell rI've rented UHaul trucks three out of the last four weekends and this past interaction at Fishs was the best of an excellent trio!
Andrew G