I can't think of anything went smoothly.john S.
Customer Reviews for First USA Storage Shelby
(Distribuidor de U-Haul del vecindario)
Shelby, NC 28150
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ton R.
Just charge correctly otherwise did okandrea C.
Thanks, everything went great 👍.william D.
Really nothing very happy with everything.frederick S.
El cliente no dejó un comentario.Roger B.
I think everything is well as is!Debra H.
Great friendly service. Thank you for making a stressful time a bit easier!Robert G.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Angel S.
The manager was courteous, friendly, and very efficient. She should be training all other locations on how to rent the equipment.LARRY P.
El cliente no dejó un comentario.ROBIN B.
El cliente no dejó un comentario.Tammy D.
I really think everything was great just continue doing what you're doing nowmicheal M.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Dana L.
El cliente no dejó un comentario.DAVID Z.
The rep was very pleasant, efficient and knowledgeable.CARMEN G.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.CAMERON G.
El cliente no dejó un comentario.Amy M.
The woman working this location was very sweet and friendly. However the rental truck was very dirty. I even found Marijuana and ashes in the cup holder and there was trash throughout the truck. I would have hoped that during this time of Covid especially that trucks were being cleaned after every use.Michelle B.
Everything went very well at this location.Robert S.
Perfect experience!Anthony W.
El cliente no dejó un comentario.SONJA S.
El cliente no dejó un comentario.AFTAN S.
El cliente no dejó un comentario.Krzysztof J.
This location is in a depressed part of town. The office itself and the woman who was working there did a great job! But driving to the site was a little bit scary for me.DARLENE P.
El cliente no dejó un comentario.al F.
Not tell your customers that you have 4 days with a car hauler to get to the destination and if I don't use the 4 days I will get money off. Then when I drop it off tell me no!tina G.
We moved to NC I repeatedly asked that the drop off location be changed and was told in online chat each time that it had been. It had not. It still has Savannah Ga on it. I called this facility in Shelby NC told Tiffany my situation and she handled it in less than 5 minutes.Carla B.
El cliente no dejó un comentario.Jessica L.
El cliente no dejó un comentario.Brandon C.
The truck share program is bullshit. I understand trying to get uhual accessible to each and everyone but it took me two hrs to get a fucking rental because of this flawed ass bs online shit. It makes the mom/ pop store look lazy and unbothered to do counter check-ins. Uhual used to be my â€œgo-toâ€ rental truck company but with less equipment and need to make everything online accessible, with a flawed online system, no more. I'm very computer literate, and csr Jessica Angle had to manually get me signed in after I thought I had completed my original sign in. Waiting on a reimbursement of funds from a cash deposit rental at 3001 Boxmeer Dr. Charlotte NC location. Do better UHUAL!RICCO M.
El cliente no dejó un comentario.May R.
The uhaul didn't run great it reved high and the air conditioning cut out didn't pick up speed on hills.Derek W.
El cliente no dejó un comentario.Keith F.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.randy B.
Outstanding workers, very pleased.Patrick C.
Someone before me had Taco Bell, it had to be. I recognized the cheese and lettuce on the floorBobby G.
El cliente no dejó un comentario.Claude B.
The person wasn't even there at the location had a call number on the dirt and said to call them. I called and the woman said to leave the dolly in a certain location and she would check it in when she got back I dropped it off at 10am and it wasn't checked in till almost 7 pmwesly A.
I cannot remember the name of UH representative, I apologize. However, she made an unpleasant start to a long journey, humorous and bearable. The entire rental process was absolutely seamless~THANK YOU!!!!Stephanie M.
El cliente no dejó un comentario.KATHERINE R.
El cliente no dejó un comentario.Heinrich T.
El cliente no dejó un comentario.RUSSELL R.
El cliente no dejó un comentario.Clara R.
El cliente no dejó un comentario.Janel W.
Everything was convenient and having Uhaul at the storage building was excellent saving time for the return of the. (All in One)Estelle J.
El cliente no dejó un comentario.STEPHEN B.
El cliente no dejó un comentario.Karla K.
El cliente no dejó un comentario.Lon T.
Location should provide a trailer jack to help lift u-haul trailer off truck hitch. I rented a 6x12 trailer. It was heavy to lift. If my wife had returned the trailer, she would have NEVER been able to get the trailer detached. The woman at the drop off did not even come out, but told my to just park it. Also, location was not in very good area.Travis H.
El cliente no dejó un comentario.Patrice H.
El cliente no dejó un comentario.Randall B.
Shouldn't charge extra to return to an out of town location.John F.
El cliente no dejó un comentario.Taquetta J.
El cliente no dejó un comentario.Terry W.
El cliente no dejó un comentario.Ashley P.
The truck esa on ir last Lev..ir dos mor ha be no poder..e ven with ir Emery it World bit go pasa es 55mph..ir knocked bad.i wasnt vale yo ver truco on time an when Torre esa someten Torre por me yo voy truco rey toldo me it has yo be Bach in leas tren te o hoy es..at tjat time an that locaciÃ³n i dad charged 77.23 on sta.an on Monday uhaul charter my can 113. Sony know whysteve G.
El cliente no dejó un comentario.bill V.
El cliente no dejó un comentario.Alyssa T.
El cliente no dejó un comentario.Matthew H.
El cliente no dejó un comentario.Carol H.
El cliente no dejó un comentario.Matthew H.
El cliente no dejó un comentario.Katherine W.
El cliente no dejó un comentario.Matthew W.
Needed a tow dolly on short notice and this location had one. They got me in and out quickly and returning the equipment was easy. ¡Gracias!Jason W.
I went to this location cause i bought stuff from quick lotz which is 1.2 miles away. I drove fhe truck back to quick lotz for them to tell me the price of my purchase went from 250 to 950. So i left it there an called the uhaul place back to see if i could get refunded for the truck an pay for miles an the lady charged me full price anyway. An i came back in less then 10 min. She put i returned an hour later on my receipt an at the time she put i had made it to zapps in belmont. The lies! If they that desperate for money to treat customers that way its poor customer service!!!!Jessica R.
The staff did a great job, but the inside of the truck smelled like cigarettes and there was sticky stuff on the seat.Heather D.
Welcoming, friendly staff. Truck was ready for us when we arrived for pickup and it was clean. Flawless transaction.Jeff M.
El cliente no dejó un comentario.Lindsy G.
Friendly and easy to work with.Metin O.
THIS LADY WAS GREAT. OTHER DEALERS SUCK COMPAIRED TO HER. THANK YOU.steve R.
El cliente no dejó un comentario.Metin O.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.JEFF L.
This was our first time renting from U-Haul. It was a very easy experience. Please read the contract carefully though. We rented from one town and dropped the truck off in another, and we were allotted the number of miles between the two towns. We had to drive more than that to pick up some of our furniture so we were charged for the extra miles. We had to pay an extra $50 when we returned the truck. Not a huge deal, but something to be aware of.Lori S.
El cliente no dejó un comentario.Terri A.
place sucked couldnt get any help for 20 minutesFernando H.
El cliente no dejó un comentario.BERNARD J.
El cliente no dejó un comentario.JULIAN A.
It is a good recommendation to go get a U-Haul truckcharlie M.
Please clean trucks before giving to next customer....DENISE C.
Great customer service!! Service was great!!dominique T.
El cliente no dejó un comentario.Donald L.
El cliente no dejó un comentario.cole P.
El cliente no dejó un comentario.ADINIA T.
El cliente no dejó un comentario.Delisa C.
Everybody that I talked to during the rental was very friendly. I will be returning to this location when I need.LINDA G.
El cliente no dejó un comentario.EVAN S.
Equip the truck with some straps and a broom for cleaning it after the move.william B.
El cliente no dejó un comentario.Teresa C.
Was very professional, personable, helpful. Made the experience painless.Tony I.
The vehicle was very dirty in the from and back, the location was in a run down neighborhood, the vehicle was 1/4 full, which is a pain for renters to get it "EXACTLY" where it was when you picked it up. For that price, I expected more... ( The young lady working the office, was nice, however. )Philip G.
El cliente no dejó un comentario.Sufian A.
El cliente no dejó un comentario.Sheryl H.