El cliente no dejó un comentario.SURESHNI S.
Customer Reviews for First Step Computer LLC
(Distribuidor de U-Haul del vecindario)
Covina, CA 91722
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 9 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.FERNANDO S.
El cliente no dejó un comentario.YU G.
The truck smelled like an uncleaned porta potty and the tire maintenance light was on. I felt nauseous driving the truck because of the smell. Please deodorize the cabin for the next customer.ADRIAN C.
The customer service was outstanding since they were friendly and helpful.JANET I.
El cliente no dejó un comentario.JULIO P.
Extraordinario servicio al clienteTHELMA M.
El cliente no dejó un comentario.ROBERT B.
El cliente no dejó un comentario.CHRISTOPHER F.
The owner at this location is greatCRAIG M.
El cliente no dejó un comentario.Kamil S.
El cliente no dejó un comentario.RUBEN M.
El cliente no dejó un comentario.GERHARD H.
El cliente no dejó un comentario.ERIK C.
El cliente no dejó un comentario.JOHN R.
El cliente no dejó un comentario.TONG W.
El cliente no dejó un comentario.Roman Z.
Muy confiable y mucha honestidadOSCAR HUMBERTO A.
El cliente no dejó un comentario.Leticia M.
It's the people who made this work perfectly.JENNIFER F.
El cliente no dejó un comentario.SONIA S.
El cliente no dejó un comentario.LAWRENCE B.
great outcomes facility staff very helpfulHAROLD DEAN H.
El cliente no dejó un comentario.NESTOR C.
Very fast and convenient!!GABRIELA A.
No comment They are good peopleNESTOR C.
The business location itself (used electronics store) is a DUMP. One employee. Very slow. Will never go back.JOHN F.
Great experience!!!! Easy and fast!!! Thank you.Hugo M.
Julian's attitude and helpfulness made my moving experience a lot smoother. Gracias.JOSE J.
Ensure that a truck is available at the location for the allotted time. There were two trucks that were available only to be used for in town use. A call to customer service related that it's just policy and a swap of the vehicles could not be made. Nothing different about either vehicle. Citing policy when customers have time constraints is poor customer service. We had to drive 30 minutes from our selected pick up because the truck that I scheduled at least two weeks prior was not available. Being unable to contact the driver bringing the truck was also an issue. We left our place approximately 2 hours away and still got there on time. While the truck being delivered which is only 30 minutes away was an hour late. This was truly a cluster that u haul failed to prepare. The drop off location was thankfully closed so no human interaction needed. Just snap photos drop the keys and go.Ysidro R.
El cliente no dejó un comentario.jonathan H.
El cliente no dejó un comentario.AMINATA B.
El cliente no dejó un comentario.EDWARD NELSON N.
The truck was disgusting: french fries and grease in the cup holders and copious long dog fur EVERYWHERE. I had to clean the truck myself before I could use it and febreeze the holy hell out of it. My pet allergies kicked up and it still stunk. There were cigarette ashes, too.ROSEMARIE P.
We nice people every time I rent here ðŸ‘MAURICIO A.
Great serviceMICHAEL M.
our order didn't seem ready. We prr-reserved a dolly but there were none even though we reserved it days in advance and received confirmation. It took a bit to checkout and get the details in order which was frustrating on a busy move dayJORDAN T.
El cliente no dejó un comentario.Michelle M.
El cliente no dejó un comentario.WILLIAM S.
Excellent service, very helpful people, thank you, God bless you & Merry Christmas!!!!! A+Theodocio K.
Honest , straight forward and friendly. I rented uhaul trucks from this location before and prefer to go here. I'm always in and out in like 15 mins or even less. Couldn't be more satisfiedMESHACH O.
Everyone was very polite and friendlyJUDITH L.
El cliente no dejó un comentario.REGINA R.
El cliente no dejó un comentario.SAFTAR G.
El cliente no dejó un comentario.LINDA S.
Nothing! It was great!KATHLEEN H.
The staff were very friendly and helpful. It just wasn't the location that I wanted to utilize. It is much farther away than I wanted to go. The van was quite dirty on the outside.CYNTHIA F.
We're in a pandemic. The person handling rentals, Margaret?, was not wearing a mask.SCOTT N.
El cliente no dejó un comentario.RAYMOND W.
No complaints here.BRANDON E.
We had reserved a truck from Budget and they cancelled last minute. U-Haul came through! The location had the truck we needed and we experienced excellent customer service.Bradley D.
El cliente no dejó un comentario.Jacob P.
El cliente no dejó un comentario.RONNIE M.
El cliente no dejó un comentario.FRANCISCO D.
Easy check-in in person when the contactless check in was taking a little longer than expected.JORGE M.
El cliente no dejó un comentario.RAFAEL A.
Covina Charged 89 a day and 39cents mileage over 100 m when other locations charhe 79 day and 29 cent . not very negligible. Will not recommendGrace R.
El cliente no dejó un comentario.MARIADELCARMEN M.
Personal was nice and kind and place is handy that closes at 9pm great for me...JESUS L.
Friendly quick and easyMARIO F.
This location was great. However, my overall experience with uhaul was not. I originally reserved my uhaul for Monrovia(location that I live) and my reservation was moved nearly 10 miles away. As a result, I had to pay $20 in miles for something that was not my choice. It is frustrating that my location was changed the night before. I have never had this issue in the past.ADAM L.
Great Job!HERMAN F.
El cliente no dejó un comentario.Luisa P.
El cliente no dejó un comentario.DARECK C.
This location has always been a wonderful experience. The owners are friendly and efficient.Craig M.
This was my first experience with First Step for using their Location for my U Haul pickup rental. They were very friendly, courteous and efficient. They also have electronic Repairs at this location which we have had our computers and printers serviced and repaired with the same professional experience.MAUREEN R.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.Anthony B.
This location was a life saver. I originally thought I made my reservation at the charter oaks location., however upon arrival I was notified it was at the Azuza location. Ipin arrival I was informed my reservation was cancelled because I was over 2 hours late. I let the manager know I had changed my pick up time from 8 am to 9 am. It was 9:45 am now. Very disappointed in with the survice I received. Instead of a 17 ft truck I got a 15 ft.CRAIG M.
El cliente no dejó un comentario.JOHNIPHER L.
U-Haul is too expensive. Will seek alternative options.Waldemar A.
El cliente no dejó un comentario.RAFAEL A.
El cliente no dejó un comentario.Joseph N.
El cliente no dejó un comentario.Emilio R.
very courtious ..also readialy explained terms of rentalMiguel C.
I came 5 min before closing the front end person help me with everything I needed took about 30min total. Nice friendly customer service I loved it . In the future will come back to this locationANTONIO Z.
El cliente no dejó un comentario.Eddie H.
El cliente no dejó un comentario.ADULT BASIC E.
Great customer service. Nice peopleArt E.
Keep up the good work.John H.
El cliente no dejó un comentario.Mauro P.
El cliente no dejó un comentario.Teresa S.
Excelente servicioMike G.
El cliente no dejó un comentario.Jose P.
Absolutely nothingManuel C.
Do not come to this business at allSalome D.
It was easy to reserve the Uhaul and to extend it. The staff was very friendly and answered questions in a timely manner. ¡Gracias!Ingrid V.
El cliente no dejó un comentario.Fernando M.
El cliente no dejó un comentario.Darrell C.
Nothing to improve, just keep up the good customer service, Margarita and Julian did a really good job!Javier G.
$1 per miles a little bit too highKenneth O.
rep was inept, needed to repeat the process several times. Took an added 30 mins to get out of that place.Francis F.
Very accommodating and professional staff. Did everything needed to make sure the experience was top qualityJohn A.
El cliente no dejó un comentario.RAHNE T.
The drop-off routine was tedious. I thought I would just drop off the truck and go but I had to take multiple pics and complete data. Perhaps you shouldn't rent it again before an employee does all that work.DAVID F.
Fast and easy transition in and out as 1-2-3 thanksJavier L.
El cliente no dejó un comentario.Lauren A.
El cliente no dejó un comentario.RICKY M.
El cliente no dejó un comentario.Mariano G.
Keep it upHtun H.