Check out went a little rough for me on a Sunday. Attendant at the counter was very helpful.
Aaron B
Customer Reviews for Hales Corners Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When picking up the vehicle having all workers in the store knowing how to input information in the computer, and in a expeditious manner. Thank you!
Greg NNone
Michele HAwesome!
Juan TNo U-Haul representatives when I dropped it off. Had need to discuss an issue, called the next day. The rep escalated it to management how very promptly resolved to my satisfaction - exceeding my expectations.
Paul MThere was no appliance dolly (of which I ordered). There were electrical issues with the stereo.
Ashley Jtook a half hour to get my truck checked in. You need to ensure their connection and computers work.
Steve OA lady ran out and would not let us return the truck using the mobile app (which we've always done). Also made us pay for extra fuel even though it was at the same level we got it at. Would happily drive to a farther location if necessary to avoid this one in the future.
Stephanie CFourth U -Haul rental in a couple of years. The vehicle has always been fine. The ordering process (online and phone assist) and pick up outside of business hours is absolutely abysmal and therefore incredibly stressful.
TIMOTHY JI will never use U-Haul again. This was the WORST service ever. This has nothing to do with the location but instead U-Haul.
Alicia P