Customer Reviews for First Fix Automotive
(U-Haul Neighborhood Dealer)

108 reviews

610 E 4th St   Littlefield, TX 79339

(806) 686-4799

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(806) 686-4799

610 E 4th St
Littlefield, TX 79339

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

james taylor 
Rating:
3.0

Customer did not leave a comment.

Violeta Sanchez 
Rating:
1.0

Customer did not leave a comment.

Patricia A Wells 
Rating:
5.0

Customer did not leave a comment.

Aaron Roberts 
Rating:
5.0

Customer did not leave a comment.

Aaron Roberts 
Rating:
5.0

Customer did not leave a comment.

valaires sanchaz 
Rating:
5.0

Customer did not leave a comment.

juan garza 
Rating:
5.0

Customer did not leave a comment.

roger napper 
Rating:
1.0

Monitor the location better. This place was terrible, no ody was there, the grounds had weeds all over the place. We had to speak to a U haul rep to get hold of the owner . We were charged for gas , which we filled to where it was when we picked up the truck, and I swept the truck myself and was charged for cleaning. It was a horrible experience this time around

Jennifer Hickson 
Rating:
1.0

I called ahead to make sure we had reservations and that my daughter’s name was on the contract. When she went to check in, there was no reservation. The person I talked to in corporate never put reservation in we found out. She had to drive from Lubbock to Littlefield to find a trailer. We still had to pay the full price for the trailer. Terrible experience and until this is addressed, I will avoid uHaul.

Brad Schlemmer 
Rating:
4.0

Amanda in Littlefield, TX was super helpful and 3qent out of her way to help me with my u-haul rental.

Amy Baldaus 
Rating:
5.0

Nothing it was the best experience!!! First time using Uhaul!!! I will always use Uhaul from now on!!! Amanda was very professional and handled everything with a great attitude!!! Thank you so much!!!!

Haylee Ruiz 
Rating:
3.0

Customer did not leave a comment.

Manuel Limon 
Rating:
5.0

Customer did not leave a comment.

Bryce Rockmsn 
Rating:
1.0

I went to the drop off location and no one was there. We had to call and leave a message, then communicate via text message to leave the truck there then leave the keys in a non UHaul drop box until somebody came to their office to complete our drop off.

Kolton Sneed 
Rating:
2.0

Customer did not leave a comment.

lindsey grove 
Rating:
5.0

Customer did not leave a comment.

amanda jolley 
Rating:
1.0

Had appt,. but when arrived store was closed

Mike Gomez 
Rating:
5.0

Customer did not leave a comment.

amanda jolley 
Rating:
3.0

Customer did not leave a comment.

amanda Gomez 
Rating:
5.0

Customer did not leave a comment.

amanda jolley 
Rating:
2.0

Customer did not leave a comment.

Wayne Allgeyer 
Rating:
5.0

No improvement needed

jessica kalssen 
Rating:
5.0

She was very helpful and nice. She is the one that told me the insurance was not something that is required.

Rachel Salsman 
Rating:
1.0

Terrible customer service. When we had an issue we couldnt get ahold of the person we needed we had to call another store for help. The person wasn't at the store during store hours and wouldn't answer the phone during hours either. No help on how to return the truck and where to put the key at.

Catherine Volanos 
Rating:
4.0

Customer did not leave a comment.

Tod Lassen 
Rating:
5.0

Customer did not leave a comment.

Jacob Rios 
Rating:
5.0

Nothing. Great experience

Steven Larkin 
Rating:
5.0

Everything was easy and simple. The lady the filled our my paper work and helped me was a delight to work with.

Leo Baker 
Rating:
3.0

Customer did not leave a comment.

helon nelson 
Rating:
3.0

Customer did not leave a comment.

elene stofpel 
Rating:
5.0

Customer did not leave a comment.

andrew weathers 
Rating:
3.0

Customer did not leave a comment.

Lewis Anderson 
Rating:
5.0

The tie down strap came loose 2 times this needs to be fixed. Otherwise I would recommend this place.

Dale Jordan 
Rating:
5.0

Customer did not leave a comment.

Martin Davidson 
Rating:
5.0

Customer did not leave a comment.

Martha Freemon 
Rating:
5.0

Very helpful and friendly staff!

THEODORE CARPENTER 
Rating:
4.0

Lots of metal pieces were left in the trailer for me to clean up, she said she was sorry she did not check it first. I wish since I turned it in on saturday that I could get some money back since I did not keep it 3 days

rachel salsman 
Rating:
5.0

Nothing" exceptional great service!

Randall Farley 
Rating:
4.0

Customer did not leave a comment.

Wayne Allgeyer 
Rating:
4.0

Customer did not leave a comment.

Wayne Allgeyer 
Rating:
5.0

Customer did not leave a comment.

Patricia Lopez 
Rating:
3.0

At first i reserved my trailer at a closer location but then someone called me and told me that there was nothing available at my desired location a day after. Customer service was satisfactory, they were nice and helped me with any questions that i had. When i went to drop off the trailer after using it, i was not given a receipt nor any type of confirmation. This created a concern as a coustomer because whose to say i was being robbed by a stranger who was impersonating a dealer. The man who took my trailer didn’t seem to professional and didn’t provide any documentation after dropping my equipment off. Maybe u haul should fix that

Luis Chavez 
Rating:
5.0

Honor your reservations. We reserved 3 months ago and ended up having to drive a total of 80 extra miles to pick up. Major inconvenience since the pick up location closed at 12 noon.

Robert Jordan 
Rating:
5.0

The people their were great. Made sure everything was as expected.

Tim Harleson 
Rating:
5.0

Customer did not leave a comment.

Patty Alaman 
Rating:
5.0

Customer did not leave a comment.

Vivian Finch 
Rating:
4.0

Customer did not leave a comment.

Allan Bass 
Rating:
5.0

Excellent customer service

jonhnny deleon 
Rating:
5.0

great little shop, courteous and helpful, Uhaul corporate just failed us...

Jacob Carvalho 
Rating:
4.0

Customer did not leave a comment.

Matthew Benton 
Rating:
2.0

we all make mistakes but this could have caused the lawsuit against U-Haul, Sincerely yours

DJ JOHNS 
Rating:
5.0

Lady was very nice and very professional!! I’m sorry didn’t get name

Rodney Kelly 
Rating:
2.0

The business name is not what was listed online or on our paperwork. U-haul vehicles mixed in with heavy equipment and other vehicles. Open yard. We had to search for the drop box, as it was not labeled or identified; we were not sure if we were dropping the key in the correct location. We did not want to leave the key in the vehicle due to several people watching from across the street. We dropped off on a Sunday morning, came back on Monday to make sure they got the key; staff was short and stated "yea, we got it." and went back to what he was doing.

Kent Emmerling 
Rating:
5.0

Customer did not leave a comment.

David Carpenter 
Rating:
4.0

Customer did not leave a comment.

Mike Riley 
Rating:
2.0

Nobody there and the place was crowded and unorganized.

James Beck 
Rating:
3.0

Customer did not leave a comment.

James Beck 
Rating:
5.0

Customer did not leave a comment.

cathy blake 
Rating:
5.0

Customer did not leave a comment.

Juan Rodriguez 
Rating:
5.0

Excellent customer service, owner/ employees were very helpful

Adam Smith 
Rating:
4.0

Customer did not leave a comment.

SANDRA MUNIZ 
Rating:
5.0

Customer did not leave a comment.

arnold price 
Rating:
1.0

The office help had family running in and out. Answering personal calls before helping. Called to see if returning to them would be cheaper then 127.00 for a small 5x8 trailer for 24 hours said they would call me back called at 2 pm. When returning call they would not answer. Poor service Returned to Lubbock location. No answer on the cheaper if returned to them. Asked why so much for 24 hrs. Gave no other options . Or answers on what would be better for 24 hrs service. All teenagers and kids running through business with a big dog. Said it's her side job. Thought uhaul was more professional then that .

BILLIE JIMENEZ 
Rating:
5.0

Perfec service..Thank you!!!

iris ortiz 
Rating:
5.0

Customer did not leave a comment.

amanda jolley 
Rating:
5.0

Customer did not leave a comment.

Tim Cooper 
Rating:
5.0

Verybhelpful people!

ROBERT HOLADAY 
Rating:
4.0

Poor quality truck, Cheap tires on it, floor was not flat, no ramp, horrible power, extremely poor fuel milage, and the 76 mph governor about got me killed try to pass a slower moving semi truck.

Colby Scroggins 
Rating:
5.0

Customer did not leave a comment.

Mary Remington 
Rating:
5.0

Very convenient excellent service & rate

charley tyler 
Rating:
3.0

GET SOMEONE TO INSTALL CRUISE control. I am a retired/disabled USN person. Without cruise control I cannot drive for more than about a half hour before the pain in my leg starts up. NO one buys vehicles without cruise control these days. People do not look for cruise control any more than they would check to see if a rental vehicle had headlights. For the pain I had to endure for the 1000+ mile drive, you can all go to hell. Cheap A-- Bastards.

dennis murphy 
Rating:
5.0

Service Rep was EXCELLENT and very helpful!

Christopher Bigham 
Rating:
5.0

Always helpful and kind. Definitely go here to rent.

Lenisha Rosemond 
Rating:
3.0

Customer did not leave a comment.

Lenisha Rosemond 
Rating:
5.0

Customer did not leave a comment.

daniel ramos 
Rating:
5.0

Customer did not leave a comment.

AMANDA JOLLEY 
Rating:
5.0

Very friendly and helpful. This was my first time getting a Uhaul and they helped me with all my needs.

colleen chavarria 
Rating:
4.0

Friendly and great service!

aziza harris 
Rating:
5.0

Customer did not leave a comment.

debbie hill 
Rating:
5.0

Very friendly and helpful.

patrick aland 
Rating:
5.0

Customer did not leave a comment.

Manuel Constancio 
Rating:
4.0

The building isn't clearly marked. We dropped off after hours and weren't sure where to put it. I happened to see a small sign in a window that said u-Haul

Molly Vaudry 
Rating:
4.0

This location seemed ok. We dropped off after hours, so had no interaction with the staff.

Emily Turner 
Rating:
4.0

Customer did not leave a comment.

Justin Born 
Rating:
3.0

Customer did not leave a comment.

BRANDON Leslie 
Rating:
5.0

Customer did not leave a comment.

Christopher Kirby 
Rating:
5.0

Customer did not leave a comment.

Debra Lovell 
Rating:
5.0

Customer did not leave a comment.

HOWARD Winkler 
Rating:
3.0

Customer did not leave a comment.

Steve Parr 
Rating:
4.0

Customer did not leave a comment.

Jamie Calnan 
Rating:
3.0

Customer did not leave a comment.

ronald barham 
Rating:
3.0

Customer did not leave a comment.

ronald barham 
Rating:
5.0

Customer did not leave a comment.

John Gayton 
Rating:
5.0

Nothinges say, just perfectly . Thankyou uhaul

Binh Phan 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Macha 
Rating:
4.0

Customer did not leave a comment.

Mark Horan 
Rating:
5.0

Customer did not leave a comment.

sharri spreabborough 
Rating:
3.0

Customer did not leave a comment.

bailey samsel 
Rating:
5.0

The owners at First Fix Auto where very nice and professional. The truck was practically brand new. No issues what so ever. Thank you

George Head 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top