The cab was terrible, dirty
Seth H
Customer Reviews for Finish Line Coin Laundry #2
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one answer the phone when arrived and the personally in business had no idea what was going on
CURTIS PMake the pickup and drop off easier. It took me 40 minutes to get my information to go through
Kelly PEasy to work with. Effortless turn in here. No problem at all. Very nice lady.
michael kNo one was on site when I arrived to drop off the truck.
DARRYL SThe online pickup and drop off program did not work at all, to the point where I could not return the truck online, and it didn’t even register with UHaul that I even picked up the truck.
Brandon SWhen I returned the truck it was the only one on the lot.
DAVID RFirst of all, the above location was not the original location provided to us by you for the drop off. They one you gave was off of 3rd Street and it has not even existed for at least three months (we had to ask the current owners of the business). Secondly, the 2nd Street location is a joke. No one even maintains the facility! Thirdly, we had to hunt around on our own to find a drop off location. When we finally found one, we had wasted fuel, and much time. Then you all had the nerve to tell us by text that another family needed the truck at the same location (which we just dropped it off at). Very frustrating experience for such a large amount of money!
Dan SThe online pick up process was very difficult from a technical perspective. Had many issues with loading the app or site and having long loading times. If the online process could be streamlined then it would make the overall process much better.
Gamaliel BClose to my house and easy to deliver.
CRAIG WNothing self checkout was great, considering I dropped off after hours.
Erika BThe mobile pickup needs to have clearer instructions BEFORE pick up ( taking photos, recommendations that the uhaul app is used).
Lanny T