I was completely satisfied with my storage experience at Fife You Store It.Scott F. | Overall Experience
Customer Reviews for Fife You Store It LLC
(Distribuidor de U-Haul del vecindario)
Fife, WA 98424
(On I-5 Between exit 136 and exit 137)
Services at this Location:
- Lun. - sáb.: 9 a. m. - 5:30 p. m.
- Dom.: 10 a. m. - 2 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I held this storage facility for 2 years I never had any issues with staff or the 2 units I had. I moved from a small unit to a bigger unit and staff worked on it as quickly as they could when one was ready. Thank you for your great service.Angie G. | Overall Experience
Staff was very friendly and helpful. I also never felt uncomfortable going there by myself whether to add or pick something up from my unit. Facility and area were always kept clean. I would definitely recommend this to anybody needing a storage unit.PATRICIA H. | Overall Experience
El cliente no dejó un comentario.Jeffrey H.
Really convenient location I great place nice and secureDonald W. | Overall Experience
Awesome servicesHENRY JOEL M.
El cliente no dejó un comentario.JIHYUN Y.
Person working there was fantastic. Very nice, professional, helpful and friendly. Would choose this location to rent again based on just how nice she was. GraciasMarla G.
Kelsey was exceptional! She went above and beyond in customer service in helping me pick the right supplemental equipment for our move, she helped us with the pickup time, drop off location and timing, just awesome. Keep up the quality customer service, Kelsey!JENAI B.
Excellent experienceAlan H.
Everything about Fife You Store It was great.DANIEL L. | Overall Experience
Great staffKrystina H.
El cliente no dejó un comentario.ELENA L. | Overall Experience
El cliente no dejó un comentario.ALLEN J.
El cliente no dejó un comentario.Jonathan M.
El cliente no dejó un comentario.steve L.
The woman who checked me out at the counter was phenomenal. I had such as terrible experience once you all took my money. You changed my truck size to smaller, changed my location- twice, and then tried to change my time and not compensate me per your guarantee. She literally saved Uhaul a flaming review and would be the only reason I would even attempt to rent a uhaul again. Absolutely stellar customer service!!J David C.
Thank you for stress free exercise during the stressful day!IRINA M.
The worker was excellent n very caring.tiffany S.
El cliente no dejó un comentario.MATTHEW R.
Need to follow up with inspecting the overall condition of the vehicle along with checking the fuel gauge, the cleanliness of the vehicle. I left the vehicle with 3/4 of a tank of gas when I picked up the vehicle with a 1/2 tank of fuel. The attendant informed me that we tell everyone that it has a 1/2 tank of fuel. This is wrong, because if the next person to rent that vehicle and only uses a 1/4 of a tank of gas. Then they don't have to refuel the vehicle to the same level as when they picked it up.DARYL L B.
El cliente no dejó un comentario.Eric A.
Wonderful people!Susan P.
Every thing went perfect. Fife you store it has excellent staff and service!Susan P.
Absolutely phenomenal service and equipment, would recommend to anyone.Matthew P.
I've been a customer at the Fife U-Haul location for more than 10 years. The staff is wonderful. They are always professional. Whenever someone is looking for packing supplies, I recommend the Fife location for storeage, U-Haul rental, and supplies.JACQUELINE RAE L.
Not wait until the last minute and call and tell your client that you dont have a truck or a TRAILER for them to pick up. Because that is what you guys did to me then left it up to me to find something else. Very poor serviceAMY R.
El cliente no dejó un comentario.Jenna H.
El cliente no dejó un comentario.ALAIMALO T.
El cliente no dejó un comentario.KEVIN A.
I enjoyed speaking with Kelsi regarding the vehicle turn in. She was friendly and courteous as well as patient with me being that I was unfamiliar with that area. Thank you!!! I would recommend this U-haul Rental office to a friend.Ivy S.
This uhaul site always Provides excellent Service! Thank you so much!Anne T.
El cliente no dejó un comentario.Kathy C.
Fife Store It are the best and so convenient.LEAFAITULAGI T.
El cliente no dejó un comentario.BONNIE H.
El cliente no dejó un comentario.Randall K.
This location provides the best service. They are always courteous, provide fast and reliable service and are helpful when returning the equipment I rent. Gracias.Anne T.
This is a storage facility with only a couple of U-Haul trucks on site. I returned a 26-foot truck and was unable to even drive into the address of the return location - no room. I pulled in across the street to another business and walked across a busy street to find out what to do with the truck. The woman at the counter was extraordinarily kind, helpful, friendly, and accommodating - all was well, but there were no instructions on the rental order or signs on the street.Leonard V.
El cliente no dejó un comentario.DONALD K.
El cliente no dejó un comentario.Elton T.
Self drop offWilliam S.
Very professional and pleasantMichael S.
Customer service was owesomeANGELICA A.
El cliente no dejó un comentario.Cherianne T.
The staff onsite was very friendly and helpful. She was very informative with our visit today. I really admired her professionalism.Alaimalo T.
El cliente no dejó un comentario.Bernard W.
The office lady at the fife location, was awesome! Thank you! Heidi Gearonhyde G.
El cliente no dejó un comentario.Jeffrey L.
El cliente no dejó un comentario.Tommie A.
El cliente no dejó un comentario.John L.
Great customer service and very friendly.Matthew C.
The combination of a mileage charge AND needing to refill gasoline seems like padding the U-Haul pockets at the expense of the customer. One or the other seems fair, but not both. Otherwise the young lady providing counter service was great, and the truck was clean and in good condition.George N.
El cliente no dejó un comentario.Liliya S.
I was charged $22 for an after hours fee. I was never told I would be charged extra even though I told the rep I would be dropping the truck off after hours. Spoke with Helen in the regional office and she was rude constantly cut me off and told me an area field manager would get back with me in 48 hours. I feel I was mislead in the price I payed. The price of the truck says $19.95 and it turned into a $88 transaction for a 1 way 20 mile trip. I was told I had the truck for 24 hours and if I knew I'd be charged more for a night delivery I would have waited till the next day.Lee T.
Nice, clean truck. Very friendly counter person. Will definitely return!!Jeremy M.
El cliente no dejó un comentario.GARRY P.
El cliente no dejó un comentario.Jacobus M.
Very nice clean place. Customer service was great.Colby H.
El cliente no dejó un comentario.Michael F.
I have rented from here 3 times in the last month and a half. The first 2 times my return time was before 1p.m. this 3rd time I got a call saying that I was suppose to return the Uhaul by 9a.m. I was not advised of this at time of rental but regardless, when I got the call at around 10:30 a.m.it took me 6 minutes to get there and return it as I only live 3 minutes away. Thank you and God blessDavid G.
Both ladies were Exceptional!David E.
Communication is very poorMonica H.
Give a veteran's discount.Mike N.
El cliente no dejó un comentario.Randy H.
Put better radios and antennas as we were hardly able to pick up anything and what we did wasn't very good reception. Made for a quiet trip across country. Over all though the truck was in great condition, ran well and got us 2300 miles across the country.Randy S.
Very friendly and welcoming environment.Joshua G.
El cliente no dejó un comentario.Myung K.
El cliente no dejó un comentario.YOLANDA M.
El cliente no dejó un comentario.Greg M.
El cliente no dejó un comentario.Gabriel B.
I wasn’t able to utilize the storage due to being in the hospital.Adalberto S. | Reservación
I think your mileage rates are kinda high considering yiu can rent from many car renal companys with trucks. Suv vans exc for unlimited mileage freeHope B.
El cliente no dejó un comentario.Echo A.
There is nothing I would suggest, the employees at this location were fast and knowledgeable.Neil Y.
The younge lady at this location went above and beyond her duties.nick F.
The person attending made my wife and I very invited, she was friendly and made our visit AWESOME!!! A person like her is what makes people come back and recommend businesses to friends and family. Thank you for the painless visit and experience. Thank you and God blessDavid G.
El cliente no dejó un comentario.Karlene D.
Kinda pricey but the overall experience with the customer service there is excellent Thank you...Anthony A.
Fast and easy I'm happy with everything ThanksJose R B.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Stephanie M.
El cliente no dejó un comentario.ERNIE L.
El cliente no dejó un comentario.Arturo M.
Perfect transaction and process. Very helpful and friendly!!!Jim F.
My experience was great with the U-Haul in Fife Washingtonmichael G.
El cliente no dejó un comentario.Simon E.
The lady that helped me and my sister was super nice and friendly. She got up and greeted us with a big smile as we walked in and when we returned. She was funny and very sweet. Great customer service. I work in customer service as a manager so I always appreciate getting great service.KRYSTLYNN S.
Keep PattyKen K.
El cliente no dejó un comentario.David M.
Love the gals at Fife Storage.....always smiling and always helpful!!BILLIE M.
Let me just say that the people who work here (Fife you store it) were GREAT. I would highly recommend this facility for anything other than U-Haul rentals. On the other hand, U-Haul needs to get their fucking shit together. It's embarrassing how poorly the company is run and managed. I will never recommend U-Haul to ANYONE under any cost. Extremely unhappy with my U-Haul experience.KENDRA Z.
They are so helpful at Fife Uhaul & storage. They go above & beyond to make sure you have exactly what you want & understand what you need. I would recommend this place to anyone whether it's local moving or long distance. I have worked with them on both types movers and was pleased with the attention to details, understanding what you're looking for and helping you find your best option always with a smile. Thanks EVERYONE at Fife YOU STORE ITDianne G.
El cliente no dejó un comentario.Jerry G.
Service personnel provided gracious serviceCINDY R. | Reservación
El cliente no dejó un comentario.Derrick G.
Easy, very friendly and the truck worded very well. Very nice people.DAVID W.
The staff was rude and didn't want me to leave the vehicle because they didn't have time to mess with it. They tried to get me to find another place to return it although it was supposed to be picked up there by someone else the next day, so I was told by Uhaul. Not a pleasant experience at all !Mike H.
El cliente no dejó un comentario.Tariek B.
Patty was cool.Trish L.
I have rented many U-Hauls over the decades and found that this manager, Patty Carter, is the most pleasant and helpful of all.MARC P.
Nothing at all, very happy!Tom F.
El cliente no dejó un comentario.NAUSHA C.
El cliente no dejó un comentario.victor G.
Very friendly and helpful staff! Appreciated the discount on first month of storage unit rental.Lauren G. | Reservación
Great customer service. Very nice people running facilityEileen W.
Service was great, the person that got everything all setup was very helpful and polite! GraciasSeth J. | Reservación
The lady at the front desk was very helpful very energetic I got a positive vibe from her she help me and my roommate out and It couldn’t Of gone more smoothlySamuel N. | Reservación
We rented the facility for only a month, but it was a perfect solution to our dilemma. Thanks for renting for a month. Very helpful. Janet StumpJANET S. | Overall Experience
Although we only used the storage unit for a few months, the facility was clean and secure. The office staff were extremely helpful and accomodating. I would use Fife You Store It again.Colin G. | Overall Experience
Not standard M/O. Twice missed billed for storage fees. Was refused copies of notices even through I informed manager I didn't receive notices. Inconsistent method of sending invoices. Invoice errorsJACKIE J. | Overall Experience
Great location, clean, secure, and great team in the office! Patty the Manager is the best!KELLY P. | Overall Experience
Bad serviceCharles S. | Reservación
Very satisfied w/my experience. Would do business with them again.Carlin R. | Overall Experience
Clean, quick and easy rental process, friendly people.Leta M. | Reservación
I had my things in y ok u storage facility for almost 5 yrs and during that whole time, the owner and staff were great!JANICE L. | Overall Experience
Had no issues here and reasonably priced.ISAAC M. | Overall Experience
Always clean and maintained. Best value out there. Staff was always nice and helpful! Gracias.JANELLE Z. | Overall Experience
Best temp storage I ever usedCHUCK H. | Overall Experience
Very friendly and helpful the customer service thank you so much 😊ELIZABETH O. | Overall Experience
The Lady was very helpful. e did get charge 6.95 twice but we only wanted one unit. Thank You Alice BogueLARRY AND ALICE B. | First Impressions
Easy reservation process..Very inexpensive for the size of unit we got, compared to others in the area. Great customer service at counter. Totally recommend!DIBIASE E. | First Impressions