Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location always goes above and beyond. Love working with them
Michelle Thompson
Rating:
5.0
Customer did not leave a comment.
Ranjodh Singh
Rating:
5.0
Customer did not leave a comment.
Benjamin Rude
Rating:
5.0
Customer did not leave a comment.
Sierra Hodge
Rating:
5.0
Great customer service as usual. Quick and very convenient.
Chalet Nahoopii
|
Reservation
Rating:
5.0
Customer did not leave a comment.
Jesse Agulto
Rating:
4.0
Customer did not leave a comment.
Michaela Thompson
Rating:
4.0
Customer did not leave a comment.
Steven Swims Under
Rating:
5.0
Customer did not leave a comment.
Jason sinon
Rating:
5.0
Customer did not leave a comment.
Regina Brown
Rating:
5.0
Patty and Shelly are awesome. Everything went great. Thank you ladies, you've always been so helpful.
KEN STENERSON
Rating:
5.0
Cleanliness of the interior of the vehicle needs to be improved.
Sung Baek
Rating:
5.0
Shelly was amazing!
Chauncey Greene
Rating:
5.0
Service was efficient and speedy. Left the customer with confidence that the ride would be without any issues.
Dan Raymond
Rating:
5.0
Customer did not leave a comment.
Sang Lee
Rating:
5.0
Customer did not leave a comment.
Bruce Benson
Rating:
5.0
Very friendly and professional service.
Sean Reynolds
Rating:
5.0
Excellent
Aura Garcia
Rating:
5.0
Every good service
SAMNANG KAO
Rating:
4.0
Customer did not leave a comment.
Donna Bellah
Rating:
5.0
Customer did not leave a comment.
Andrew Park
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kenneth Jablonski
|
Overall Experience
Rating:
5.0
Free donuts!
Ernest Lucero
Rating:
4.0
The rental agent was very polite and efficient
karen little
Rating:
5.0
Customer did not leave a comment.
CYNTHIA LARRISON
|
Overall Experience
Rating:
5.0
The gentleman working when I picked up and returned the truck was very accommodating and made the rental process easy.
Matt Walsh
Rating:
5.0
Customer did not leave a comment.
Derek Dimapan
Rating:
5.0
the representative was professional and kind because I had a wheel chair, so I didn't have to get out of my car.
Nancy Bentley
Rating:
5.0
I would use and recommend Fife You Store It to everyone. I have used many different storage companies and this by far has been the most pleasant and convenient by far. Everyone in the office is so kind and willing to assist you when necessary. The facility is clean and very easily accessible. If I ever need storage again, I would hope to only come back to Fife You Store It!
JADE SIMI
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Andre Coleman
Rating:
5.0
Customer did not leave a comment.
Ben Haywood
Rating:
5.0
Beautiful people whom own this company. GOD BLESS MS. PATRICIA.
Leonard Stewart Jr
|
Overall Experience
Rating:
5.0
Thank u for the equipment it made are move so much easy
Eric eLolagi
Rating:
5.0
Customer did not leave a comment.
Alisha King
Rating:
5.0
The customer service is always excellent. I have rented from this location several times. They are always do accommodating.
CAROLYN SOPHER
Rating:
5.0
This storage unit offered everything we needed and was very convenient. The staff was always professional, friendly and helpful.
Mitchell Camiel
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eun J Chang
|
Overall Experience
Rating:
3.0
You all are doing a good job.
EILEEN JORDAN
Rating:
5.0
Brandon was absolutely phenomenal!! He was kind and willing to help me even though I went to the wrong location first and showed up late. Absolute top tier service!! Thank you!
Arisa Muhammad
Rating:
3.0
Passenger door had lock torn out. Not secure area.
Marcia KOPPLE
Rating:
5.0
Thank you.
Jared Lothyan
Rating:
3.0
The service of the lady clerk from behind the counter & over the phone was exceptionaly good . However the mechanical aspects should be of far more importance than the cosmetics of the vehicle. I say that because the truck started to fail as soon as I hit Salt Lake city Utah.The transmission began to slip sevearlley Upon pulling the dip stick it revealed why. Next to no transmission fluid at all. It did not have a leak nor was it ever over heated,it just simply had inadequate volume. I took it upon myself to purchase a gallon of proper transmission fluid and bring it up to level of which helped but did not completely cure it's slip. Not until a service man showed up & added a bottle of "stop slip" to the transmission did it become road worthy again. The service man was polite and courteous.I had to spend $30.00 extra dollars out of my pocket for the transmission fluid and just so happen to contract COVID 19 from having been stuck on the side of the road in a down town portion of Salt Lake city because of the transmission issue not to mention losing half a day traveling time. So how satisfied do you honestly expect me to be over all? Great people, great service, but piss poor mechanical maintenance in my experience as well as a $30.00 extra expenditure out of my pocket which never should have happen and do I even need to remind you why I contracted COVID 19 from having to be isolated in Salt Lake city?! Thanks.
JAMES RICHARDSON
Rating:
5.0
Customer did not leave a comment.
Tim Curtis
Rating:
5.0
Staff was always helpful and pleasant to work with. Property was always clean. I would highly recommend Fife You Store it.
JUSTIN WILLIAMS
|
Overall Experience
Rating:
5.0
UHaul has the best customer service. This says a lot in 2022 where customer service as a whole has declined from prior years in most businesses. Quality of people in CS are really helpful and effective in their jobs. Keep it up! Good example for other businesses struggling with hiring and maintaining good employees....
Doug Konop
Rating:
5.0
Customer did not leave a comment.
Leona Soumers
|
Overall Experience
Rating:
5.0
We were impressed by the security and clean appearance of the facility.
The staff is friendly, helpful and courteous, and easy to do business with.
Our 18-month rental with Fife You Stor It was a very pleasant experience.
DOUG KEGLEY
|
Overall Experience
Rating:
5.0
Very friendly and awesome customer service! Very helpful and informative. Everything was ready on time, and the truck was ready to go. This location is the best one I've rented from so far.
Valessa Fitzgerald
Rating:
5.0
That 10 footer really had some get up and go! Great vehicle, very helpful employees on both ends of the trip. Very satisfied!
Vance Wing
Vance Wing
Rating:
5.0
Employee was very helpful, kind, polite, and professional .
Elizabeth Hendrickson
Rating:
3.0
Not because of the location or the people. The staff were very professional, empathetic, and helpful. Our dissatisfaction w/ U-haul was the booking process in place and the fact that we did not receive the truck we expected. The end result was a $9,500 moving expense incurred by me. Again, the staff at the Fife location in every interaction whether it be by phone or in person were fantastic!
Connie WENDLING
Rating:
5.0
Staff was very professional and handled everything with ease.
The unit and surrounding areas are kept very clean
Janis Sterud
|
Overall Experience
Rating:
5.0
The person helping us was the one of the nicest people we have met. She helped us out and made sure everything was perfect.
taylor YOUNG
Rating:
5.0
Customer did not leave a comment.
YOLANDA MICHAELS
Rating:
4.0
Customer did not leave a comment.
Mike Kirby
Rating:
4.0
Customer did not leave a comment.
robert ellering
Rating:
4.0
Waaay too expensive. Could have rented the same truck from Home Depot for half the total price.
Lower your milage rates. I won't be using Uhaul again
Randy McDonald
Rating:
5.0
Fife You Store It is my favorite location to rent a truck. The ladies in the office are so friendly and helpful! I feel safe here and can leave my car in their gated lot during the day while I use the truck.
Shelley Krashowetz
Rating:
5.0
Customer did not leave a comment.
Mulenga Makungu
Rating:
5.0
Customer did not leave a comment.
Christina Coleman
Rating:
5.0
Customer did not leave a comment.
Robert St Joseph
Rating:
5.0
Customer did not leave a comment.
Amity Schwartz
Rating:
5.0
Customer did not leave a comment.
Jen Olson
Rating:
4.0
U-haul needs better trucks, Doing a cross country Tow from Orlando to Tacoma, Was a bit scary! The stirring wheel, Tires was a bit shaky, I felt like the aliment was off on the vehicle. I kept on being pulled to another direction. The high beams was to low, windshield wipers broken, was not replaced before renting truck out. The battery went out, the radio would not turn off so the battery went out. I was not please about this rental. for the amount of money that was spent. When towing I would recommended using a 4X4 truck. using a U-haul was not helpful.
Michelle Cruz
Rating:
5.0
Customer did not leave a comment.
Leslie Anderson
Rating:
5.0
The truck pulled to the right and the right tire was bald. Not safe
Josh Martin
Rating:
4.0
When vehicle is checked out and rented a checklist needs to be done with a walk-through with the owner or whoever rented it
Juanita Merriman
Rating:
5.0
Customer did not leave a comment.
Janel Milton
Rating:
5.0
To much to do when returning the truck with your phone sending location did not work
Nicole Martin
Rating:
5.0
Great storage area and awesome staff never had any troubles.
Yennier Howard
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maya Mosqueira
Rating:
5.0
Reduce prices it’s tuff out here
Gilbert Muiruri
Rating:
4.0
Customer did not leave a comment.
BONNIE MARTENS
Rating:
5.0
Everything was explained regarding the rental. It went smooth and easy.
Billie Millhollen
Rating:
5.0
Customer did not leave a comment.
TRUNG NGO
Rating:
5.0
thank you for everything
Nadezhda Nielsen
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian Lorton
Rating:
5.0
Customer did not leave a comment.
Rick Mascarenas
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LEILA CASTRO
Rating:
5.0
Customer did not leave a comment.
Paul Duncin
|
Overall Experience
Rating:
1.0
Your communication system is messed up !!!
DEONDRAY ELLIS
Rating:
5.0
Customer did not leave a comment.
STEVEN ROUSE
Rating:
5.0
Customer did not leave a comment.
Pamela Sireech
Rating:
5.0
The cabin filter needs changed in the truck. 2 hours into our drive we had to keep windows open for fresh air because we were so congested.
Patricia Hale
Rating:
4.0
Customer did not leave a comment.
Jonathan Dansby
Rating:
5.0
The customer service was excellent! The van was a little dirty but performed perfect.
Thank you!
Becky Hollis
Rating:
5.0
Customer did not leave a comment.
Randy Falefata
Rating:
5.0
Stuff we always friendly and helpful when we would speak to them. Our stuff was secure and when we retrieved everything, nothing was missing or moved.
Amy Dejesus
|
Overall Experience
Rating:
4.0
Very small after hours return lot...especially for a 20 foot truck.
Matthew Rogers
Rating:
5.0
Great customer service and efficient.
JUNYOUNG BAE
Rating:
3.0
Customer did not leave a comment.
Ginette Titus
Rating:
5.0
All good
Dixon Mejia Piters
Rating:
5.0
Nothing
TAMMIE VAN DRUFF
Rating:
3.0
I showed up after hours and still haven’t seen how they handle the condition of the truck and if they might try adding some bogus cleaning charges. I might come back and change my rating it all depends on how honest this owner is and how they interact with me.
Rudy Palencia
Rating:
5.0
Customer did not leave a comment.
Gloria Rosell
Rating:
4.0
Everything was great!
Lawrence Burch
Rating:
3.0
Customer did not leave a comment.
SUSAN TORGERSON
Rating:
5.0
The manager was GREAT! Ive used UHaul several times and she was by far the friendliest, easiest to work with and competent!!
ROBERT JAMES KARNOFSKI
Rating:
5.0
Super friendly guest service!
James Leclair
Rating:
5.0
I was completely satisfied with my storage experience at Fife You Store It.
Scott Francis
|
Overall Experience
Rating:
5.0
I held this storage facility for 2 years I never had any issues with staff or the 2 units I had. I moved from a small unit to a bigger unit and staff worked on it as quickly as they could when one was ready. Thank you for your great service.
Angie Garcia
|
Overall Experience
Rating:
5.0
Staff was very friendly and helpful.
I also never felt uncomfortable going there by myself whether to add or pick something up from my unit. Facility and area were always kept clean. I would definitely recommend this to anybody needing a storage unit.
PATRICIA HURSEY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jeffrey Haney
Rating:
5.0
Really convenient location I great place nice and secure
Donald Welliever
|
Overall Experience
Rating:
5.0
Awesome services
HENRY JOEL MARQUEZ
Rating:
5.0
Customer did not leave a comment.
JIHYUN YOON
Rating:
5.0
Person working there was fantastic. Very nice, professional, helpful and friendly. Would choose this location to rent again based on just how nice she was. Thank you
Marla Grassi
Rating:
5.0
Kelsey was exceptional! She went above and beyond in customer service in helping me pick the right supplemental equipment for our move, she helped us with the pickup time, drop off location and timing, just awesome. Keep up the quality customer service, Kelsey!
JENAI BRYANT
Rating:
5.0
Excellent experience
Alan Huckerby
Rating:
5.0
Everything about Fife You Store It was great.
DANIEL LOCHNER
|
Overall Experience
Rating:
5.0
Great staff
Krystina Hummel Westcott
Rating:
5.0
Customer did not leave a comment.
ELENA LEON-GUERRERO
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ALLEN JACKOWIAK
Rating:
5.0
Customer did not leave a comment.
Jonathan McCann
Rating:
5.0
Na
Israel Hernandez
Rating:
4.0
Customer did not leave a comment.
steve livers
Rating:
5.0
The woman who checked me out at the counter was phenomenal. I had such as terrible experience once you all took my money. You changed my truck size to smaller, changed my location- twice, and then tried to change my time and not compensate me per your guarantee. She literally saved Uhaul a flaming review and would be the only reason I would even attempt to rent a uhaul again. Absolutely stellar customer service!!
J David CHEREPY
Rating:
5.0
Thank you for stress free exercise during the stressful day!
IRINA MASHNITSKAYA
Rating:
5.0
The worker was excellent n very caring.
tiffany snow
Rating:
3.0
Customer did not leave a comment.
MATTHEW ROBINSON
Rating:
5.0
Need to follow up with inspecting the overall condition of the vehicle along with checking the fuel gauge, the cleanliness of the vehicle. I left the vehicle with 3/4 of a tank of gas when I picked up the vehicle with a 1/2 tank of fuel. The attendant informed me that we tell everyone that it has a 1/2 tank of fuel. This is wrong, because if the next person to rent that vehicle and only uses a 1/4 of a tank of gas. Then they don't have to refuel the vehicle to the same level as when they picked it up.
DARYL L BROSHIOUS
Rating:
4.0
Customer did not leave a comment.
Eric Anderson
Rating:
5.0
Wonderful people!
Susan Pittman
Rating:
5.0
I wasn’t able to utilize the storage due to being in the hospital.
Adalberto Sanchez
|
Reservation
Rating:
5.0
Service personnel provided gracious service
CINDY RUTH
|
Reservation
Rating:
5.0
Very friendly and helpful staff! Appreciated the discount on first month of storage unit rental.
Lauren Gagnon
|
Reservation
Rating:
5.0
Service was great, the person that got everything all setup was very helpful and polite! Thank you
Seth Jordan
|
Reservation
Rating:
5.0
The lady at the front desk was very helpful very energetic I got a positive vibe from her she help me and my roommate out and It couldn’t Of gone more smoothly
Samuel Negrete
|
Reservation
Rating:
5.0
We rented the facility for only a month, but it was a perfect solution to our dilemma. Thanks for renting for a month. Very helpful.
Janet Stump
JANET STUMP
|
Overall Experience
Rating:
5.0
Although we only used the storage unit for a few months, the facility was clean and secure. The office staff were extremely helpful and accomodating. I would use Fife You Store It again.
Colin Gegg Jr
|
Overall Experience
Rating:
1.0
Not standard M/O. Twice missed billed for storage fees. Was refused copies of notices even through I informed manager I didn’t receive notices. Inconsistent method of sending invoices. Invoice errors
JACKIE JAMES
|
Overall Experience
Rating:
5.0
Great location, clean, secure, and great team in the office! Patty the Manager is the best!
KELLY PRICE
|
Overall Experience
Rating:
1.0
Bad service
Charles Sims
|
Reservation
Rating:
5.0
Very satisfied w/my experience. Would do business with them again.
Carlin Roads
|
Overall Experience
Rating:
5.0
Clean, quick and easy rental process, friendly people.
Leta Mullen
|
Reservation
Rating:
4.0
I had my things in y ok u storage facility for almost 5 yrs and during that whole time, the owner and staff were great!
JANICE LATORRE
|
Overall Experience
Rating:
5.0
Had no issues here and reasonably priced.
ISAAC MAY
|
Overall Experience
Rating:
5.0
Always clean and maintained. Best value out there. Staff was always nice and helpful! Thank you.
JANELLE ZAPATA
|
Overall Experience
Rating:
5.0
Best temp storage I ever used
CHUCK HILTON
|
Overall Experience
Rating:
5.0
Very friendly and helpful the customer service thank you so much 😊
ELIZABETH ORTEGA
|
Overall Experience
Rating:
5.0
The Lady was very helpful. e did get charge 6.95 twice but we only wanted one unit.
Thank You Alice Bogue
LARRY AND ALICE BOGUE
|
First Impressions
Rating:
3.0
Clean facility, nice staff
Privacy Request
|
First Impressions
Rating:
3.0
Clean facility, nice staff
Privacy Request
|
First Impressions
Rating:
3.0
Clean, secure facility, nice staff Easy to get yo storage unit
Privacy Request
|
First Impressions
Rating:
5.0
Easy reservation process..Very inexpensive for the size of unit we got, compared to others in the area. Great customer service at counter. Totally recommend!
DIBIASE EAST
|
First Impressions
Rating:
5.0
Easy process, friendly staff, great rates.
Privacy Request
|
First Impressions
Rating:
5.0
Smooth processing - great customer service. Highly recommended.
Privacy Request
|
First Impressions
Rating:
5.0
Location is very convenient. Unit was assigned quicklyreceipt was emailed promptlyoption to pay online.
Privacy Request
|
First Impressions
Rating:
3.0
Clean, Staff was friendly, easy setup
Privacy Request
|
First Impressions
Rating:
5.0
Clean efficient professional both truck rental storage rental
We`re handled quick politely.
Privacy Request
|
First Impressions
Rating:
5.0
Great and timely service on Sunday. Highly recommended.
Privacy Request
|
First Impressions
Rating:
4.0
desk clerk very helpful and offered any and all incentives since the size storage unit i wanted wasn`t available so he was very accomdating.
Privacy Request
|
First Impressions
Rating:
1.0
Unit seems to be smaller than 5 x 10. Lock mechanism is flimsy and unit could easily be broken into.
Privacy Request
|
First Impressions
Rating:
4.0
Both locations did very well.
Privacy Request
|
First Impressions
Rating:
5.0
Clean, neat space and customer service was really great. She answered all of my questions!