El cliente no dejó un comentario.cynthia W.
Customer Reviews for FES Fraser Equipment Supply
(U-Haul Neighborhood Dealer)
Centereach, NY 11720
(On route 25 across from the BP gas station near Nichols road)
Servicios en esta ubicación:
- Mon–Sat8 a. m. - 4:30 p. m.
- Domingo8 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was Great! Looking forward to using your location again! Thanks PaulPaul M.
El cliente no dejó un comentario.Frank M.
Feeling nicefengguo M.
El cliente no dejó un comentario.Jason P.
Absolutely easy and quick rental. Everything went smoothly and definately will recommend this place.Sylvan R.
One of the tires on my tow dolly was missing a tire capNicholas J.
I have used the service at this location before. The guy is nice to talk to and since they close early at 5 o'clock, they told me just to drop the key in the lock box. Last time everything went smoothly. However, I don't know what has changed, I did exactly like last time and without the person telling me nothing, I was charged $20 dollars for late return conscience fee. I don't know what happened to this service and to this local shop, it's so unethical and it is not the right thing to do. He could've told me but instead he say nothing about return after hours. Never again. Take the money and it's the last time for me to use uhaul.Yujun S.
The clerk was rude and not very friendly at all. I asked a question about possibly getting a cheaper rate on one way if it would be cheaper to pay per hour or whatever and he was just nasty about it. Same when I called to let him know we were running a little late to pick up our truck! All these 3rd party companies that are renting these uhauls out should be a little bit more friendly!!!Crystal H.
El cliente no dejó un comentario.Caitlynn M.
I liked the fact when you call there you get a person on the line not and automated service. The guys were very helpful making sure the equipment was properly installed made for a better trip thanksFrank D.
El cliente no dejó un comentario.irving S.
Great guys, I was there 8 minutes after they closed. And they still rented me a trailer. Thank you so much guys, great customer service. Five starsFernando C.
No changes. All goodChris M.
El cliente no dejó un comentario.Jeffrey K.
Interior of cab was fairly clean, bed body had a partially full water bottle left and some other small debris. Had to clean mirrors and windows inside and out. May have been alright for daytime driving, but had to drive at night.Bob W.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.GEORGEJ J.
Great people and services never had a problem and always willing to go the extra mile for youJoseph R.
El cliente no dejó un comentario.daniel M.
El cliente no dejó un comentario.Rizwan C.
El cliente no dejó un comentario.Rizwan C.
El cliente no dejó un comentario.Luis P.
El cliente no dejó un comentario.Usman S.
El cliente no dejó un comentario.duraid S.
El cliente no dejó un comentario.Ethan C.
El cliente no dejó un comentario.Vincent C.
El cliente no dejó un comentario.Michael Y.
This location could use a few more lights and easier way to identify where to leave the vehicle.Sol R.
The company operators at this location were very helpful and very professional. I'd highly recommend them.Ernest W.
El cliente no dejó un comentario.Jill K.
El cliente no dejó un comentario.Travis C.
The Fraser's are very professional and helpful.James B.
El cliente no dejó un comentario.eric E.
El cliente no dejó un comentario.SCOTT H.
The gentleman that I rented the truck from was very nice and polite and I would definitely do business with him again. He was very nice & I was in & out in 5 mintutes.MICHAEL L.
El cliente no dejó un comentario.Warren B.
El cliente no dejó un comentario.Richard B.
Very organized. Perfect for a late night drop off. KC.KEVIN C.
El cliente no dejó un comentario.Francy M.
Everything was nice and clean But the truck 15 was making noise for some reason Other than that very nice customer serviceHamidullah Y.
My experience was above excellentJosh D.
Second time dropping off U-Haul truck at this location . No issues . Quick and easy .NATALYA N.
El cliente no dejó un comentario.Katherine Y.
Nothing. What surprised me was that I actually got a full tank of gas that was actually full!!!!! It cost more per gallon, but half the price as the last time I rented to fill up the tank before returning the truck. They also let me leave my car at the facility, while using the truck. That's service.Donald S.
El cliente no dejó un comentario.Steven T.
Fast . No issues . Will recommend to my fiends and familyNATALYA N.
I think the clerk could have been friendlier in general but nothing wrong with service or equipBenjamin F.
I ordered a 10' truck for today. I received an email that it was, â€œGuaranteed,â€ to be at Philly Beer & Soda at 8:00am. I was there at 8:00am, the trucks were there, but Philly Beer & Soda was closed. I could not get another truck till almost an hour later. This delay caused significant problems in my well planned out move. The only appropriate thing for U-Haul to do is to refund me a significant portion of my bill. Kevin O'GradyKevin O.
Couldn't pick up truck for 6 hours because they couldn't figure out how to use credit card Machene, tried all my cards and my wife's card. Then they made me pay cash with the deposit, when returned the truck they made me pay more cash without any receipts or explonation what the charge was for. A week later, they started charging my credit card for remaining balance that they say I have which I was forced to pay in cash, but they couldn't take my card at the time of picking truck up.. Did I get scammed?Maxim Y.
Great experience !Robert S.
El cliente no dejó un comentario.Christopher L.
They were wonderful!Emily L.
El cliente no dejó un comentario.Joseph R.
El cliente no dejó un comentario.Jonathan M.
I had my pick up location switched the day before, would have preferred/liked a call or voicemail letting me know. But otherwise very seamless process.Roosevelt O.
Keep up the great jobANTONIO B.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.JACLYN G.
I was not advised that I needed to message the location when dropping it off. Because I was moving my things, I did not see the text until I was home after dropping it off. I had to call U-Haul (chat wasn't working) and waitEd on the phone for almost 30 minutes for them to notate the drop off. I was also not informed that my rental was only 4 hours. When I called about a reservation, I was told it was a 24 hour rental not 4 hours. I didn't pick it up until after 4. I don't know why I had such a short window of time. So that was frustrating. More importantly, before I returns the truck, I bought $4 of gas. I only drove it 24 miles. Somehow, they charged me for 3 additional gallons. Not cool! Unless the truck gets under 6 miles per gallon, 4 1/3 gallons of gas (In total) for a 24 mile trip is just ludicrous. Not okay! That's a rip off.Jean I.
Very helpful crew atAndrew D.
Excellent and easy processEdward R.
El cliente no dejó un comentario.ROBERTPETER M.
El cliente no dejó un comentario.Christonikos T.
El cliente no dejó un comentario.Stephen A.
El cliente no dejó un comentario.Katherine Y.
El cliente no dejó un comentario.Osvaldo V.
El cliente no dejó un comentario.Jeffrie C.
Wonderful service! Would definitely use again.Lauren L.
Not much to say this is the second time I've rented it and the place is top notch ty.Joseph W.
A friendly small, family business that takes care of their customers. Would absolutely recommend!Michael D.
El cliente no dejó un comentario.C H.
Very smooth and easy process. Thanks for making this part of our move less stress.Danh D.
El cliente no dejó un comentario.Charles F.
El cliente no dejó un comentario.Michael H.
My reservation was set for another location that was not open and had no trucks, creating a major problem for me It added time, miles and stress to the move. I will be reaching out to uhaul and expect to be compensated for YOUR MISTAKE. Luckily this location stepped up and saved the day.Daniel K.
El cliente no dejó un comentario.Robin R.
El cliente no dejó un comentario.Louis M.
Courteous, knowledgeable and very helpful! Would highly recommend!S I.
El cliente no dejó un comentario.Frank D.
The gentleman I dealt with was professional, polite and very careful to make sure the vehicle I was to rent was in top shape. Keep up the good work !!!Al C.
Staff was very friendly. I was in and out very quickly.Brian F.
Nothing employees are great helpful excellent customer serviceKEVIN H.
El cliente no dejó un comentario.Rafael S.
El cliente no dejó un comentario.Wayne H.
Fed rentals were cordial and efficient.they made the process so easy will use them again for uhaul or their equipment rentalsWilliam K.
Great guys, Helped me get the trailer attached and setup. No waiting no fuss.David L.
Everything was easy, everyone at the store was very helpfulChristopher L.
El cliente no dejó un comentario.Christopher Z.
Fast friendly customer service. Truck was clean and full of gas. Radio didn't work but thats fine. I listened to my phone. Would absolutely rent from them againTara R.
El cliente no dejó un comentario.Nicholas F.
El cliente no dejó un comentario.Somer K.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.Ervin C.
employees were helpful, kind, knowledgeable. But not wearing masks. They are a risk to themselves and their customers. Please enforce this at this location.Alexandra P.
Everything was simple and seamless. The location was well managed, and the process there was fast and efficient. The only trouble I had was when I needed to extend my rental period, and called the 800 number, I spent over 30 minutes on hold, waiting for someone to talk to. Once they were on the phone, that process was also very easy and fast.Sean B.
El cliente no dejó un comentario.Victorino S.
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