El cliente no dejó un comentario.Ward H.
Customer Reviews for Fernanders Foodmart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Aaron is an awesome managerChristopher M.
Everything was great! Quick and Easy!Candace B.
The gentleman who helped me with the rental was magnificent. What I appreciated most was his kind, caring attitude throughout. What can be mystifying to someone like me, was made very easy for me by him: a simple, straightforward conversation, him naturally taking into account my concerns and pressures, and working through. Because of him, I would gladly go back, and encourage my friends. Anthony BakerAnthony B.
Location was further from storage unit than anticipated and really in the â€œcutâ€. This is an area where not many people go.Monica P.
El cliente no dejó un comentario.Stacy F.
El cliente no dejó un comentario.RODNEYCIA C.
This was the only part of my entire experience with UHAUL that was quality. Every other part of my rental, pickup, and calls with the company was piss poor, and I am being polite when I say that. I might go back to this location to visit the friendly management and help, but I won't be using UHAUL for any future moves I make.Caleb S.
El cliente no dejó un comentario.JACQUELINE B.
Aaron took great care of us. He called the night before, accommodated the timing for pick up and return for us, and had everything ready early. He made sure that we understood everything about how to use the truck, had the dolly ready, and was provided great, courteous service. We will use this location again.Julie H.
El cliente no dejó un comentario.Jone B.
I don't ever write reviews. This location was an absolute joke. I can not believe that this is even acceptable. I legitimately feared for my safety, this location is in the middle of no where and in a extremely bad part of town. I would have never selected this place, actually I didn't select it at all. Uhaul moved my selected rental location to here and I could not be more upset with uhaul. I will only ever go to a legitimate uhaul store and rent on the day. Will never be back there in my lifeJessica W.
El cliente no dejó un comentario.John W.
The side view mirror was broken, making it impossible to see around the vehicle on that side. We personally used tape just to stabilize it enough for the vehicle to be safe to drive. The location informed us that there may be a warning light on the dashboard and told us to disregard it. Essentially, the location was likely aware of issues with the vehicle but still gave it to us. The tire light was on the vehicle. Once we drove it to our destination, the engine light came on and the vehicle stopped running. It would not go beyond 3 MPH, making it impossible to drive safely on the road. We paid 80 dollars for a vehicle that was poorly maintained and could have put our lives at risk. After waiting over an hour after calling UHAUL customer service, a maintenance man arrived, tinkered around, and claimed he fixed the issue. He did not attempt to drive the truck before he left. We were told we were still expected to drive it back to the original center. Once we attempted, the engine light was STILL on and the engine was still in failure. We called again.... UHAUL wanted to send ANOTHER maintenance person to check again rather than towing the vehicle. Seriously? Eventually, I had to create a 3-way call with the maintenance person and a supervisor to CONVINCE UHAUL that this car was UNSAFE and not drivable for them to pick it up. Our reservation was at 2-4 PM and it was not picked up until nearly midnight!Kaylin W.
Give the location better support! Excellent manager.Howard T.
Thank you so much for working with us at the last minute. Special shout out to Vernon :) who grabbed the keys and got the process goingJoanna L.
El cliente no dejó un comentario.JOHN R.
Awesome service thank youSHAVETT T.
The back 9f the truck was roach infested.Raymond B.
Great customer service, very very friendly and easy to work with!Summer P.
El cliente no dejó un comentario.Rhonda R.
Great serviceKevin R.
Conflicted review about pickup location. Was concerned and would be happy to speak with a csr.Alice A.
Aaron was super nice and very helpful. My original reservation took me to a location without any rental units and the owner told me it was very common for people to show up there with a reservation for trucks & trailers that they did not have in stock. U-Haul need to fix this as it is not their problem.William H.
El cliente no dejó un comentario.aaron F.
Make sure the owner is aware of uhaul scheduling. We waited almost 1 hour for this location to open up. We were told we would be reimbursed $50 because we didnt receive a uhaul at our pick up time, that never happened. Very dissatisfied with the company an their services.Carlos F.
El cliente no dejó un comentario.Ivan W.
El cliente no dejó un comentario.Malinda S.
El cliente no dejó un comentario.Qian Z.
El cliente no dejó un comentario.Daryl W.
El cliente no dejó un comentario.Samir N.