Comentarios del cliente para Fenton Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Fenton Self Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Joe G. en

Grado:

El cliente no dejó un comentario.

GEORGE H. en

Grado:

Have computers working.

Lance H. en

Grado:

Great place quick and easy check out.

Scott S. en

Grado:

Attendant did a great job assisting me with the trailer, it’s use, answering my questions making my experience very easy!!!

Jim P. en

Grado:

Service, location, and truck were fine . It was the price gouging by u-haul that was disconcerting.. the price increased by almost .50 per mile on weekends . Your competition was only .69 a mile ... next time I’ll choose Penske .... sorry , but $40 is worth changing for ...

Carol V. en

Grado:

Great customer service and Mr Richards explained everything we needed to know for our safe trip.

Edward R. en

Grado:

I picked up the truck and it showed gas at 3/8. I get in the truck and its 1/4 so I have to go to the rental rep and have him initial this. I also get into a truck with trash and gatorade bottles sliding around in the truck as im driving. I have to sweep the back of the truck. I turn truck in with correct gas and they email me a receipt charging gas and cleaning fee. They ended up refunding me but it seemed like a scam on the cleaning fee when I had to clean the truck in the first place. Also the gas correction wasn't communicated in the system. I wont rent from this location again. Just a hassle especially when you do the right thing and still get charged.

Michael G. en

Grado:

Very good friendly service will recomend you to all

PAUL L. en

Grado:

Have a land line to reach for after hour drop off if they are closed, but place wasn’t far from where I went with the uhaul and great clean area

Stefany A. en

Grado:

I made a reservation online and when I got there to pick up my truck the location was closed and wouldn’t open back up for over an hour. If I had chosen to change locations it would have cost me the hour of time plus a lot of extra miles.

Robert T. en

Grado:

El cliente no dejó un comentario.

christopher e. en

Grado:

El cliente no dejó un comentario.

Letitia S. en

Grado:

When given the option at the time of rental you could extend the time if needed. The day of return you receive a call about if returning or not and you decide to keep one more day. Than you receive a call back 10 minutes later only to tell you, you better have the vehicle back by that time are you will be assessed with all kinds of fees. Could of been a better experience. Once I return the vehicle on time I was stranded with no time to get a pick driver to return back home where movers were working.

Kristen W. en

Grado:

When someone reserves a truck make sure they don't give it to another customer. And downgrade the other customer when they had one reserved since 5days prior.

ALAN N. en

Grado:

Manager was especially helpful and friendly.

Ken M. en

Grado:

Get better miles to the gallon.

Jake D. en

Grado:

Not charge $25 for cleaning when I returned it in the same condition I received it in. Ridiculous charge.

Pete H. en

Grado:

All way great.

Mike R. en

Grado:

El cliente no dejó un comentario.

Kris S. en

Grado:

El cliente no dejó un comentario.

dennis t. en

Grado:

Excellent!!!! The owner was very good at explaining all the information to us that we needed. Very nice and helpful. U-Haul truck was good shape and clean inside & out. Thank you, Dennis Turner

DAVID F. en

Grado:

El cliente no dejó un comentario.

RANDY W. en

Grado:

Very friendly and efficient. Much better than pickup experience

Raymond H. en

Grado:

El cliente no dejó un comentario.

Yvonne O. en

Grado:

the person at this location seemed to be disorganized or flustered when we arrived later than our planned pick up time. had lots of trouble with getting the computer program to work for pickup. did not explain the fuel guage on the bill showed where it should be when we returned the uhaul. said 1/4 tank. I had not rented uhaul before and did not really look at the bill and understand what that meant. we returned uhaul with 1/4 of a tank as personnel there said. then got a fuel charge of 6.80. would have only cost me 3.00 to fill the rest of the way. disgusting the personnel did not explain better what I was looking at. hopefully won't need to rent another uhaul from there ever again.

Sereta R. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER L. en

Grado:

The staff at this facility went above and beyond to provide outstanding service. There was an issue with my trail (maintenance) a day before I left on a cross country move. They (Ron) made every effort to, not only, get me back on the move, but they were kind, professional and passionate about there work. Keep it up!

Ann B. en

Grado:

El cliente no dejó un comentario.

jeff l. en

Grado:

El cliente no dejó un comentario.

Cory M. en

Grado:

The lady working for front desk was excellent. Very polite and just awesome! The issue was the trailer allocation was terrible. It took me 25 minutes to get the trailer off the property. One direction was so tight there was no way to get the trailer or my truck through it and I ended up having to back the trailer up the entire way and dodge trucks and fences. Very disappointing. Thankfully I have trailer hauling experience which helped but if I sent my wife to get the trailer we would have had to cance the u haul.

Kimberly M. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

El cliente no dejó un comentario.

TIM K. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

Though available trailer was an upgrade in size to what I needed and rented for same price, I had to travel a long distance to pick it up due to it being the only one available in Area. Kind of expected a 10 % discount due to distance from where I was at but that didn't happen. Inconvenienced me for 3 hours of unproductive time,gas,and stress. Dealer service was good. Just disappointed for the inconvenience and wasted time.

Carolyn M. en

Grado:

Absolutely wonderful. No fuss. No mess. Bob is awesome

Lon B. en

Grado:

PARKING IS REAL BAD, I THOUGHT MY CAR WOULD BE GONE WHEN I GOT BACK. AND THE TRUCK HANDLED BAD

Anthony b. en

Grado:

El cliente no dejó un comentario.

Lisa B. en

Grado:

El cliente no dejó un comentario.

Ken M. en

Grado:

El cliente no dejó un comentario.