Customer Reviews for Fenton Market
(U-Haul Neighborhood Dealer)

15 comentarios

1070 S Old Hwy 141   Fenton, MO 63026

(636) 764-6445

Horario

  • Mon–Sat
    8 a. m. - 9 p. m.
  • Domingo
    9 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(636) 764-6445

1070 S Old Hwy 141
Fenton, MO 63026

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 9 p. m.
  • Domingo
    9 a. m. - 8 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
2.0

He showed up 20 minutes late for our pick up. Apparently ha forgot that we picked it up, since U-Haul had to verify the number on the trailer.

Rebecca D. 
Clasificación:
1.0

We returned the truck on time to the same location we got it from. There's cameras at this location and I took a screen shot of the “thank you” screen at the end. They contacted me 4 days later telling me they're charging me for every day I had it. Except I returned it on time…Anyway, I talked to the regional manager who assured me the man in charge at the market would stop harassing me. He repeatedly tried to charge my card when he could see the truck outside of his store. Now, 24 days later they're trying AGAIN to take money off of my card. If it wasn't locked, I would've been robbed of hundreds of dollars. NEVER rent from this location.

Dustin B. 
Clasificación:
4.0

Check in took a long time, but otherwise it was a good experience.

Leslie E. 
Clasificación:
5.0

The guy there that helped me was very friendly and extremly helpful!

Johnny P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
1.0

Its a liquor store with a few Uhaul trucks parked out front in the mud. Opened 25 minutes late, meaning I was delayed from the start. Clerk barely knew how to operate the Uhaul app. Couldn't provide the utility dolly, furniture dollies, and furniture pads I had reserved. Spent over an hour with customer service trying to resolve his error having charged me for the equipment they couldn't provide while disengaging to tend to other liquor store matters (only 1 clerk present). Despite having been promised by the customer service rep who called the day before switching me to pickup at this location (not my choice of location), that they would have packing supplies (boxes, tape, wrap, etc.) they had none. Although I could have bought plenty of liquor, cigarettes, bongs, CBD, and snacks. Once I had the truck, had to drive 20 minutes out of my way to get the utility dolly, furniture pads, furniture dolly, and packing supplies from a REAL Uhaul location. REFUSE TO USE THIS LOCATION FOR YOUR UHAUL PICKUP.

Christian B. 
Clasificación:
5.0

The trailer was missing the safety pin in the hitch latch which I had to go buy a bolt to prevent it from possibly coming detached from my pick up truck! Other than that minor issue the trailer was well maintained and kept

Christopher F. 
Clasificación:
5.0

Went smooth

Chris M. 
Clasificación:
1.0

placed order on line with a utility cart for fridge and charged for it, at pickup there was no utility cart and store attendant was no help, she just stated that they didnt have one!!

Scott A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jessalynn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry M. 
Clasificación:
1.0

See our many messages. Extremely unsatisfied with how uhaul is handling the life threatening situation we were put in.

Timothy W. 
Clasificación:
3.0

Didn't order the moving blankets or anything, but they were scattered everywhere when we received the truck. The person working didn't know much about helping us after we had already paid on the website. This is all after we weren't able to get a truck at a different location that had also already been paid for. Poor experience.

Robert S. 
Clasificación:
2.0

El cliente no dejó un comentario.

RODNEY C. 
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