El cliente no dejó un comentario.SONYA C.
Customer Reviews for Fenghua Trading Co Ltd
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LINDA J.
El cliente no dejó un comentario.CINDY M.
I was primarily upset that my reservation which was made well in advance was changed by uhaul two days prior requiring me to pick up the trailer at Tisdale instead of Nipawin. This added a great deal of time and cost to me. Secondly when I tried to return the trailer on Sunday (this option was supposedly available when I made the reservation) the Nipawin location was closed and locked up. I kept the trailer until Monday, took time off work to return the trailer as the nipawin business opens at 9 am. I went to drop off the trailer at 9:30 am. The gates and door to the business were locked. Not knowing what to do I unhooked and left the trailer immediately outside of their gate and called uhaul to notify them that there is no one available to receive the trailer. Uhaul was upset that I had done this (what else was I supposed to do). I was on hold with uhaul for nearly 30 minutes when the Nipawin location called me and asked me to return and move the trailer inside. I returned and moved the trailer. I was charged for the full rental period even though I tried to return the trailer the day previously as I had originally arranged as possible. There needs to be a better accountability for uhaul to be available to return trailers. I could have returned the trailer to Tisdale at anytime as there facility is not fenced, yet if I leave the trailer immediately outside of a fence at Nipawin, I am responsible for it.Don K.
Staff extremely helpful and accomodating.Duncan M.
El cliente no dejó un comentario.DOUGLASR H.
I will never recommend Uhaul to a friend.Yaa Serwah N.
Hauled a trailer 5x8 from kelowna to nipawin...then hauled a trailer 4x8 from nipawin back to kelowna and price was over double from the primary 1 way same distance but triple price definitely not reasonable price Kelowna to nipawin- 450 approximately Nipawin to kelowna- 970 approximatelyGERALD S.
El cliente no dejó un comentario.JEFFREY C.
El cliente no dejó un comentario.ALVINA M.
Poor return policy and key box on inside of gate. Called district manager for combination on lock to deliver truck inside compound. She offered to re-inburst me a discount for all my trouble. She promised to call me the following Monday (May31st) and I never received a call from her. Will never use UHaul again ....RONALD G.
El cliente no dejó un comentario.Jason C.
Truck should have cruise controltim S.
Arrived at the drop off location which was ok.However speaking with person there she asked my husband to phone Uhaul number so we could release unit and he said no as we had no phone and then told had to pay extra $ for mileage...not pleased as we felt we were not given adequate mileage!STEWART C.
Dean and Kel were awesome.The check engine light came on and they went way out of their way to get me going. I can't say enough as to how impressed I am.Thanks again to both of them !RICHARD S.
El cliente no dejó un comentario.tosh D.
El cliente no dejó un comentario.RICHARD P.
I dropped off the truck after hours, it was dark with no light and it was difficult to put the code into the lock. I was by myself, If there was a light close by would have made it alot easier.Elsie L.
El cliente no dejó un comentario.KELVIN M.