The guy was very friendly but moved glacially slow and appeared to be learning as he went along. He only had one of the three packages of blankets that I reserved But I can't fold him much for that since the bigger location I went to the next day to get more also had none. Was not too pleased about that because I needed those blankets.STEPHEN W.
Customer Reviews for FC Foodmart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They were very nice and went with me to inspect the vehicle after I dropped it off. I can't think of anything that would improve their service.Felicia F.
El cliente no dejó un comentario.KEITH Y.
El cliente no dejó un comentario.Debra U.
The owner was super nice and very friendly. I did have a little difficulty understanding him because of his broken English. But he was very patient and would repeat until I understood what he was saying. He made it important that everything was in place and that the vehicle was clean and ready to go.tracey B.
The location is not fancy and while at first I thought the gentleman running the place might be difficult, he turned out to be a darling.Oswaldo M.
Polite quick and helpful, Thank you!Brian S.
El cliente no dejó un comentario.christopher B.
El cliente no dejó un comentario.ALAN S.
Did not have the equipment I needed and tried to charge me more. Took 45 minutesDoris R.
El cliente no dejó un comentario.LUIS C.
El cliente no dejó un comentario.PAUL B.
We had a very hard time checking out. The computer did not seem to work very well and the man helping us ended up having to call the support line. He was absolutely wonderful and this was definitely not his fault, but I don't think these neighborhood locations are something we will use againChristopher C.
El cliente no dejó un comentario.GOPALAKRISHNAN M.
El cliente no dejó un comentario.Evelyn R.
The store looked a little run down but great customer serviceRashauna P.
El cliente no dejó un comentario.Angelena R.
El cliente no dejó un comentario.kathleen K.
It was not our desired location. And the pick-up was a little slow. Truck looked new and was very clean, so that was a plus.Michael M.
El cliente no dejó un comentario.Hugo H.
Great friendly courteous customer service walk thru process and assisted with all pick up and drop examinations thank you very much made moving a breeze!COURTNEY O.
Fix the leak I mentioned above. Very dissatisfied.Bradley P.
Your system is terrible. I was trying to check in online and the store employee then tried to check me in and your site kept failing for both of us.Robert G.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Richard P.
I would recommend going to a company owned uhaul facility.Candice J.
El cliente no dejó un comentario.James K.
Everything went well except for my friend hasn't received is refund yetjames B.
El cliente no dejó un comentario.Brian D.
When I made my reservation I I declined the insurance and when I went to pick up the truck the attendant place on my bill which I think was very unfair.Basil C.
Make this location more obviously connected to uhaul. Have equipment ready to go at the pick up time.Brittany S.
El cliente no dejó un comentario.Linda P.
The place was a little confusing and I wasn't told that my 10' truck wasn't available and the owner was going to charge me $40 for the 15' truck.Leziel Hillary D.
El cliente no dejó un comentario.Stephen M.
El cliente no dejó un comentario.Mark F.
They need to work on there customer service skills and not be rude.I had to argue with the man about the contract.Shania W.
Charged an extra 70 dollars for being less than 2 hours late to return, which we wouldn't have been if our dolly we needed was actually available.Tyler R.
Very friendly service and easy access to vehicle. I would recommend to anyone not wanting a long a wait.GENEVIEVE M.
I came in to the location in Altamonte Springs the night before to make my reservation. In the morning I come in and they had no truck or reservation. They had me drive to another location out of my way to get a truck. The GM Phil tells me he's going to credit my rental and wants me to wait til Monday 10/28. Even when they printed out my reservation It didn't even have my name on it. It had someone else's name. I will not recommend this location to anyone. So unprofessionalOmar R.
I was spoken to like I was a fool when I was clearly able to display that my account was charged by this U-Haul at fc food Mart. I do not appreciate the way I spoken to or the way the situation was handledkristen L.
El cliente no dejó un comentario.Shane P.
u guys are awesome, u gave me no pressure, just asked the necessary questions that were needed to be ask, ....."THANKS "...Julia...Julia W.
El cliente no dejó un comentario.Jose A.
Drop off experience was worse than moving. 2 hours wasted just looking for a drop off location and on the phone with people than only transfer you to phones that no one picks up. Terrible.Mario D.
Keep providing great customer servicefarrah B.
I should have ordered a larger truck!Donald W.
El cliente no dejó un comentario.Edward M.
El cliente no dejó un comentario.Cynthia H.
El cliente no dejó un comentario.kasey N.
Location wasn't able to help me with figuring out why I was charged $130 opposed to the $39 flat rate I had reserved onlineAlexandra G.
Too far. Owner not too quick with computerCharles S.
Location is a little remote.Natalia L.
Clean vehicle and a more uhaul business environment.JOHN A.
Owner not good with computers. The process took over an hour. ??Donna W.
El cliente no dejó un comentario.Willie H.
Lower rates maybe. Everything was as promised.Mittie A.
El cliente no dejó un comentario.Kadeana S.
Was charged an extra day. It said I had 2 days to return the truck and did so. "Includes up to 2 days and 157 miles All rates are in US dollars and do not include sales tax"Karah J.
El cliente no dejó un comentario.Zackary M.