On deaf ears, I'm sure. Let me first say I have two experiences to describe this time. My first reservation was made a few weeks before departure. The day before my cross country trip a reservationist called to tell me there were no trailers available. Sounded a little amazing to hear, but that was it. I asked again and the lady said there wasn't a single trailer available in Idaho, Washington, or Oregon. She continued to explain equipment isn't booked until the day before. Hard to deliver, right? That's what I thought. My reservation was then canceled the day before a cross country trip. I asked if there were any trailers in Montana or California. The lady informed me it ease the her area of responsibility. Why do I continue to return? After checking my reservation to confirm it was cancelled, I made a new reservation. It went through and I picked up my gear the next day, and made my 5 day drive without issue. Drop off point was amazing also. If I had another option to flush your company down the drain, I would. Every time the same junk. Like I said, deaf ears. I'll hold my breathe for a call from a manager. Ed Bass Former customerEdward B.
Customer Reviews for Fat Boys Fleet
(Distribuidor de U-Haul del vecindario)
Pasco, WA 99301
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 5/31/2021: cerrado
- 7/5/2021: cerrado
- 9/6/2021: cerrado
- 11/25/2021 - 11/26/2021: cerrado
- 12/24/2021: cerrado
- 12/31/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Travis R.
Provide the additional equipment requested. Missing the dolly I had on my order. I am not sure if this is up to the location or up to U-Haul, but the truck's alignment was dangerously bad. The truck drove an angle the entire time and I had to have the steering wheel turned about 45 degrees to the right just to be able to drive straight.Camelo D.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.EMMANUEL M.
Nothing, everything was smooth sailing. Truck (26ft) was clean, easy to drive, glad it wasn't diesel and wasn't a gas hog ??Larinda L.