Customer Reviews for Fastlane Emissions
(U-Haul Neighborhood Dealer)

31 reviews

6105 Hwy 155   Stockbridge, GA 30281

(678) 369-0136

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(678) 369-0136

6105 Hwy 155
Stockbridge, GA 30281

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dan Mauldin 
Rating:
5.0

LaTresha was the person I contacted to extend my reservation and she was so professional and polite. Because of her, I will only use this location in the future and I will recommend it to my friends. She made the process so much easier by her Pleasant demeanor.

Lynda Falconberry 
Rating:
3.0

Haul need to hire better people with good cut service. A uhaul rep doesn't know how to greet you or even be friendly. My customer service representative was the worst. Location after location just bad bad. Please get better to do better.

DEMARIO SWAIN 
Rating:
5.0

Customer did not leave a comment.

Kevin Guillory 
Rating:
4.0

Trailer was damaged and rear lights don't work

RODERICK RAYNER 
Rating:
5.0

Customer did not leave a comment.

hurley brown 
Rating:
5.0

Nothing

Bobby Fleming 
Rating:
5.0

Customer did not leave a comment.

Lindsay Clary 
Rating:
4.0

I had the truck for about 4 hours and went about 30 miles total... The truck was $29 and insurance was $14 but when they sent my receipt in the email my total that was charged to my card was $200. I know there are added fees but my goodness... That's a bit excessive.

Latrice Yearby 
Rating:
5.0

The air filter, spark plugs, and rear brakes (periodic squealing) need to be served on that truck. The 12 volt power supply on the right wasn't working. Otherwise, it was a great running 100k+ mile vehicle! This location will definitely be my go to next time I need to rent a truck!

TRACY MILLER 
Rating:
3.0

Customer did not leave a comment.

Bryan Bailey 
Rating:
5.0

Customer did not leave a comment.

Chester White 
Rating:
1.0

You over charged me. My card has been charged 3 times. My experience with Uhaul has been absolutely horrible. The unethical and racist mentality is appalling and dispicable. The false advertisement and poor customer service put us at risk and we did not receive what we reserved. We lost a day and money. And then you have the audacity to charge my card 3 times. I will take y’all to court if my money is not refunded.

Catrese Davis 
Rating:
1.0

Rented a trailer that I was to return by 7 pm( which I did) .This place closes @ 5pm so they charged me $20.00 more for an after hour service fee!

vernon hughes 
Rating:
4.0

Customer did not leave a comment.

Ashlee Lee 
Rating:
3.0

The address listed for the location doesn't map correctly. Although I requested no contact key pick up, I still had to talk to the agent to get the key.

Cheryl Wyatt 
Rating:
3.0

Customer did not leave a comment.

ANISSA ALLEN 
Rating:
4.0

Customer did not leave a comment.

Stephanie Campbell 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER STARR 
Rating:
1.0

The inside of the cab was nasty and sticky like soda had been wasted then even though I was back on time requesting a manager to speak with to adjust my rate because my ride home didn't show up I was informed that I would still be charged for another day. The over charged me and I didn't even have it for 24 hours!!

QUAMICA KEITH 
Rating:
5.0

The guy was very helpful and diligent. Thank you

DERRICK MCCOGGLE 
Rating:
1.0

I had to wait for three emissions tests to be done for three different customers prior to a representative being willing to assist. The representative refused to let me into the office to wait where it was warm, it was very windy and cold out. The representative that was in the office reminded me that he was only there to change a light bulb not to check me in. When I finally got the truck it was dirty. No one cleaned it nor inspected it prior to my pick up. There was spilled liquid inside the truck to the point where the middle seat was sticky and the floor panel. I had to buy and use Lysol wipes to clean up the inside of the cabin. This entire pick up was frustrating. A representative called me to ensure I was coming to pick up the truck. I told them I would be there in two hours and when I got there the truck still was not ready. The dollys I rented were not available there. I had to go to three different locations to locate two as I needed. I came back to pick up the tow dolly I reserved and when I got there I was told that It was reserved for someone else so I had to take the auto dolly which costed much more. I had to install the auto dolly myself because the uhaul representative was new and did not install it correctly, the chains were hanging on the floor.

Luigia Russo 
Rating:
5.0

Nice gentleman at counter, the rental was a clean cut experience with no hidden fees. We knew exactly what we were gonna be charged. Would definitely rent again and refer family and friends.

SHAUN TALLENT 
Rating:
4.0

Reservation process wasn't as smooth as I have been used to in the past. Staff was very kind and helpful.

KEVIN GUILLORY 
Rating:
5.0

Everything was great! Super friendly and knowledgeable about his job.

Karina Encarnacion 
Rating:
4.0

Customer did not leave a comment.

CATHERINE THOMAS 
Rating:
4.0

Didn’t see them listed on the Uhaul site

Nicholas Thompson 
Rating:
3.0

The truck serves it’s purpose but it ran rough and I was barely able to go highway speed

Ben Mayfield 
Rating:
4.0

Customer did not leave a comment.

bobby sanders 
Rating:
5.0

This location is currently not on your website. I called uhaul and they found the location, but gave me incorrect information in regards to what was available. I ended up driving to the location and reserving it at the location.

JENNIFER NIX 
Rating:
5.0

Customer did not leave a comment.

ALAN SMITH 
No reviews have been submitted for this location.

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