Outstanding service. Great people. Friendly- knowledgeable- helpful. It was a great experience!
RANDY B.
Customer Reviews for Fast Food Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The lady that worked there advised that I needed to undo the tow dolly and set it to the side.
JASON D.Great service as always, our favorite local Uhaul location!
Steven P.This has nothing to do with the pick up location but U-haul should really consider putting a ramp on a enclosed trailer I mean it is a tool for moving but with no ramp it makes it harder and longer.
MITCHELL G.A place to park the equipment that will not be muddy when it rains. Trying to hook up trailer in the mud would not work well.
TAMRAH F.Check the tred on the tires
carlton B.I don't believe the van was cleaned before I got it. It took a long time and he would not accept cash for the service. The location itself was a mess.
DONALD G.Very convenient for me thank you
Richard A.This was a horrible experience, I will be calling and asking for a refund. Unacceptable
Kayla T.Truck was clean and drove very well
ULANDA B.The store location owner Rajan Patel really went above and beyond for my recent rental. I was renting a motorcycle trailer for the first time and did not have much experience and knowledge and Rajan was there from the beginning till the end and he step-by-step guided me and made sure everything was safe and trailer is probably connected. The whole trip Picking up my new bike and bring it back home was just fantastic because of his help.
Mitesh P.Very fast service
MARTHA B.Nice location with friendly people!
ANA E.The guy answering the phone was completely rude. Never answered the phone as a business establishment. I asked the person on phone whom I'm speaking with... I thought I miss him saying the business name. Nope! He said to me who is this! You called me!. I hung up the phone call an that person called me. Just not wanting to speak with the person. I didn't know what I was dealing with or who. I was calling to let them know that I was on my way due to the time frame I was told they are closing at 4.30pm.. I thought I had the wrong nnumber.I drove there found older man that processed it but.. the other person I asked to speak with the owner and he rudely said he was the owner and manager. I'll never rent again from uhual. I washed down myself before driving. This location has writings of credit card numbers an code's and expired date's as well laying around on counter. He left my information on screen and left it for everyone to see. I didn't feel safe or my personal information on that computer either.
JULEINA L.Recommend for the convenience.
Rachelle B.the best service
GUSTAVO B.Just an old run down convenience store, very close to my house, first time I have been in there in 15 years. Storage arena for trailers was a muddy mess and very tight quarters, had to make a second trip back in to ask for help lifting the trailer onto the hitch. Also had to point out there were furniture pads in a heap left in the trailer that I didn't order.
Scott C.Recommend for drop off, not for pickup. I got the impression that trucks might not have been sanitized before pickup.
Lawrrence G.Did fine. U-haul should allow for refund of part of the cost if don't keep truck for full time. Didn't need it that long but had to pay for it.
Thomas W.Very poor customer service and the location itself was unappealing. The person handling my rental continually served others while trying to move through the rental process which, in turn, took 30 minutes.
JULIE L.Very muddy location. Was sent out into yard to hook up trailer but had to go back in to ask for help as trailer was stuck in soggy grass.
Dean M.The truck was unclean and the zip-belt for the driver was not working properly. Costumer Service was awesome.
DANIA A.Great location and people are very friendly!
RAJAN P.Raj is what makes this location great.
Aaron F.Great location and very friendly service! Very good experience.
rajan P.I had to go to this location as an alternate to my original because the original location no longer had my vehicle size (20 ft). I was moved into a 26 ft truck as the only available vehicle. The vehicle had more dents and scrapes than could be counted, so I had to purchase the full coverage insurance, which I did not intend to purchase. The truck had less than a quarter tank of gas, the driver side door would not close fully, and the air conditioning did not work.
Donald B.Parking lot behind station is a MUD pit and huge holes or craters in the ground
JAMES G.Good location and great service!
RAJAN P.Easy access and the owner explained the process very well.
Thomas N.The process went very smoothly and Bob was very helpful in walking me through the process and making it easy. The truck was just as described and exactly what we needed
Rob C.A cell phone was left in the truck and we were notified immediately. This was exceptional customer service.
JACKIE M.Excellent customer service.i give Mr Patel a ??.!
EVA F.I was charged for 2 moving quilts that I never received. I sent two follow up emails to uhaul customer service and have received no replies....not happy with this situation
JOSEPH S.excellent service
Chengdong Z.No comment
Pedro A.This location is always great to deal with. Quick rental process, friendly, and easy to get moving!
Alexander P.Location was good, online system and reservation process online was terrible! The online process will cause me to shop elsewhere in 2 weeks when I need a one way moving truck.
Thomas S.Trucks are parked in the mud and you have to step in MD to get in the truck
Shannon W.Less social distancing though the guy who helped me was fantastic.
christopher M.Self check would not work. Stayed on the phone for 44 minutes with the call center. Her name was Tanya and she was very nice but still was not able to activate the self check in. The attendant showed up at Fast Mart and check me in but he was not very nice. Never spoke and had no urgency to getting me checked in
Jane B.Customer Service Friendly
Shannon J.Nothing really I guess prices are a little high and I wasn't credited for the under mileage not used but I was for sure billed for the additional day due to the virus craziness and having to work around everyone's schedules. Go figure. As for everything else typical rental place nothing above our beyond my expectations
Angela L.People renting should be told what time the location closes. Should be told where to put the keys if returning truck after closing. And most definitely should be told that when they run your card the first time that is only the deposit and when you return it they have to charge you again for the actual cost. I will never use that Uhaul location ever again.
lisa E.Awesome as always!
Julie B.No comments required, very helpful.
Gary F.This location is not perfect but very close to my home. They are very nice and stay busy. They take care of the customer!
john D.It was very difficult to pick up the truck due to contradictory instructions we received. There was no one available to answer questions at pick up time of 7am. Also, very bad customer service at this location.
Hector Joey S.Not a thing very professional gentlemen
Peter B.