Customer Reviews for Fast & Friendly Auto Repair & Towing Service LLC
(Distribuidor de U-Haul del vecindario)

51 comentarios

726 Middleway Pike   Inwood, WV 25428

(304) 229-4884

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(304) 229-4884

726 Middleway Pike
Inwood, WV 25428

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELLMARTIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
3.0

If a location is listed as 24hrs it shouldn't be closed when you get there. At the very least they should answer the phone when you call. I was 2 hours late for work because I had to wait for them to open the next morning

Rebecca H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERENA H. 
Clasificación:
1.0

Please have costumes serve call me I have been over charged for a U-Haul 3015828940 thank you..

HERBERT W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa C. 
Clasificación:
5.0

Will gladly use them again if they need arises. Just like their name they are fast and friendly.

nancy O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
3.0

The process to get the truck was frustrating and not consistent, the only good thing is the man at the location was so kind and helpful, even with a bad back- he was the bright spot

Jami S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
3.0

After paying extra for a drop off in Martinsburg where I live, the day of the move I was told to return it to this location and was not told no one would not be there after 7pm. We had to drive extra miles to go get the truck in Winchester as well as driving to Inwood. I will not be using U-haul on an other move.

Walt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENE A. 
Clasificación:
3.0

The van smelled of heavy cigarette smoke. I'm a nonsmoker, so this was a huge problem. It was the only one available, so I had to take it. There were no smoking placards in several spots

JERRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aloysius Onyedik A. 
Clasificación:
1.0

I was sent to 3 different locations to pick up my rental truck. First was 10 miles away. Second was 40 miles. Third was in a different state 70 miles away(one way). Could not find my original truck. Very poor experience. Truck I rented had a bent frame and needed work done on it.

Kevin M. 
Clasificación:
2.0

After a previous call from scheduling assuring me a 10:30 pick up time I went at my pick up time at 10;30 The truck was not there and they were not sure it would be in. I then finally got the truck after 12 and brought it back around 4:30. I had workers waiting for 2 hours on the clock. I lost $200 because of your company.

Scott P. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL LEO C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Stephen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN U. 
Clasificación:
1.0

El cliente no dejó un comentario.

ERICA TARYN E. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom F. 
Clasificación:
3.0

My only concern was that the gates were closed/locked and there was little room to leave the truck in addition to our car. There was not a safe place to walk across the street based on the loaction. We parked my car in the grass close to the road next to another car that was parked there. The location responded to our call and gave us instructions for how to proceed so that was very helpful.

JEFFREY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy O. 
Clasificación:
1.0

Make sure that when someone reserved something that it's available! Totally screwed my week!

CHARLESSTUART G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK HAROLD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ALLEN J. 
Clasificación:
4.0

Found everything most satisfying thanks

RICHARD ALLEN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMASLYNN H. 
Clasificación:
5.0

The owner checked us in and got us on the road quickly. He was extremely friendly and helpful. The truck was in great condition and clean. Super easy drop off.

Richalie D. 
Clasificación:
3.0

There was nothing wrong with the location, but I signed up for a 26' truck for 2 days. One of the people even called to verify the 2 day rental. When got there, they told me I could only have it for 1 day because someone else had it reserved for the next day and there was nothing they could do about it!!! NEVER AGAIN!!!

JOHN JOSEPH O. 
Clasificación:
5.0

just clean the windshields,& have always water windshields to splash ! Thanks & have a good luck !

NEMESIOMANAGBANA P. 
Clasificación:
5.0

Create a video instructions for the drop off process

Roberto M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN ELIZABETH D. 
Clasificación:
3.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKIE RAY S. 
Clasificación:
1.0

I got booked for a pick up time at 3 different locations progressively farther and farther away from my original location request. My final location was over an hour drive one way and got changed to that address around 48 hrs before I was suppose to pick up my trailer. Customer service wasn't helpful at all and from my basic understanding the northern Virginia area just books reservations based on guessing whether or not they may or may not have the equipment available. When the "guess" is wrong and they don't have the equipment they pass the burden off to the customer and make the customer drive farther under the guise of we didn't know that the equipment wouldn't be available. When I brought this up to customer service, the lady said "no we don't guess if equipment will be in stock, we just don't know if it will be available." Ergo they guess if it will be available and then book you for the equipment with no idea if it will actually be there. Extremely unacceptable and I was made to feel like the favor was being done for me that I had to drive over an hour 1 way just to pick up a trailer that was discounted 120 dollars. Horrible experience and if I am ever asked about the northern Virginia uhaul I will be honest that they will, given the chance, promise you the equipment and will last minute screw the customer over knowing full well there is no possible way the customer can find a replacement that late in the game. They are not to be trusted.

MICHAELSTANLEY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robbie B. 
Clasificación:
2.0

Only owner has knowledge to check out uhaul equipment. Had to wait for this individual to come back to the site from home to do business extending my time to get equipment and on the road to my scheduled appointment.

MICHAEL JAY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

vickie M. 
Clasificación:
5.0

Great customer service from this location. They went to great effort to make sure the vehicle and transporter were clean and ready for me. Helped me load the car onto the transporter and secure it properly. Awsome team there!

Bruce D. 
Clasificación:
5.0

The staff there was very friendly

Isaac D. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS T. 
Clasificación:
5.0

More trucks

RAFAEL A. 
Clasificación:
2.0

El cliente no dejó un comentario.

KAIYAELIZABETH M. 
Clasificación:
5.0

Really good service , very happy will be using them again

brooke R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney M. 
Clasificación:
5.0

Everyone was pleasant and professional. Nice people who handled all the details quickly and with attention to detail.

STEPHEN ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luther P. 
No se han enviado comentarios para esta ubicación.

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