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Shauna W.
Customer Reviews for Fast & EZ Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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While I rated the location as "Excellent," U-Haul's operations were very poor. Instructions were unclear and not comprehensive. After checking-in on app/online, no code was given for the lock to access the truck keys, and there were no instructions on how to accomplish this. Without the immensely helpful office staff at the storage facility, renting the truck would have been impossible.
Thomas C.Was charged insurance although I declined it
Jerome K.I drove the truck 15 miles, they charged me for 79. Total rip-off!!!
Monica E.More trucks available!
Cesar S.Online check in and return totally sucks. As a customer I don't want to be responsible for these two processes. If I return or pick up after hours that's one thing , but not during normal business hours.
John F.Please make sure that the customer receives all equipment ordered. I didn't get the utility dolly that I needed.
Megan T.I use Fast and EZ self storage for all my storage needs, Thank you for being so friendly an always willing to help!
Brianna D. | Overall ExperienceWe did not move out due to my sister on life support from covid 19 in okc ok thank you so if you guys moved it yourself thats different but she didn't we don't even know if she will make it or not thanks for any concern
Robyn P. | Overall ExperienceI had an awsomee experience!!!!
Maria G.The billing and website need some work. I never recieved a bill in the mail or by email nor did I ever receive an email when money was drafted from the bank. The dumpster was also locked the last 4 ti
Misty S. | Overall Experience