Customer did not leave a comment.Terrie J. | Overall Experience
Customer Reviews for Fast & EZ Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
So there was a issue there was a dead mice inside my storage unit i have a inside storage unit there was also roaches in the hall way of my storage that’s very disturbing because now my furniture looks like it’s been eaten through and it was brand new when it was first brought to the storage unit the lady that works there is VERY rude unprofessional and it took everything in me not to take it there with herNayona H. | Overall Experience
Can't complain. Everything went smoothly.Mayra R. | Overall Experience
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.Christopher B.
Fire the rude lady that was at the location in the office of fast and easy Self Storage. All of the u haul personnel were wonderful and helpful. We had the truck washed and swept out for that reason. She wouldn't even open the door for return of the key. She had me place it in the mail slot. But u haul trains their personnel to be curtious and respectful and I am very grateful for that I will highly recommend them.Beverly W.
Clearly state this is not really a U-Haul location and only has one truck. Also, for goodness sake, fix your app!STEPHEN C.
Customer did not leave a comment.Charles L.
Customer did not leave a comment.Mary R.
Better communicationJason S.
Customer did not leave a comment.STEPHEN C.
Customer did not leave a comment.Michelle C.
Customer did not leave a comment.Shauna W.
While I rated the location as "Excellent," U-Haul's operations were very poor. Instructions were unclear and not comprehensive. After checking-in on app/online, no code was given for the lock to access the truck keys, and there were no instructions on how to accomplish this. Without the immensely helpful office staff at the storage facility, renting the truck would have been impossible.Thomas C.
Customer did not leave a comment.Ken M.
Customer did not leave a comment.Joseph P.
Was charged insurance although I declined itJerome K.
I drove the truck 15 miles, they charged me for 79. Total rip-off!!!Monica E.
More trucks available!Cesar S.
Online check in and return totally sucks. As a customer I don't want to be responsible for these two processes. If I return or pick up after hours that's one thing , but not during normal business hours.John F.
Please make sure that the customer receives all equipment ordered. I didn't get the utility dolly that I needed.Megan T.
I use Fast and EZ self storage for all my storage needs, Thank you for being so friendly an always willing to help!Brianna D. | Overall Experience
We did not move out due to my sister on life support from covid 19 in okc ok thank you so if you guys moved it yourself thats different but she didn't we don't even know if she will make it or not thanks for any concernRobyn P. | Overall Experience
Customer did not leave a comment.John B. | Overall Experience
I had an awsomee experience!!!!Maria G.
Customer did not leave a comment.Kimberly A.
The billing and website need some work. I never recieved a bill in the mail or by email nor did I ever receive an email when money was drafted from the bank. The dumpster was also locked the last 4 tiMisty S. | Overall Experience