Kind and accommodating.
GEORDIE W
Customer Reviews for Fas Gas Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I recommend the truck going into maintenance check. CEL is on even before we left for our trip. The truck runs well, but just in case.
Ian PThe engine light was on, the break not working well, but the collegue was nice and helpful
Francis HNo 6 prong to 4 prong connectors on site had to drive else where to get one.
Roy RVery friendly, kind and helpful!
Thane BExperience was good, it was quick and easy to rent one.
Giuseppe RVery nice to deal with and very thankful.
Armand AWas very helpful and good to work with, explained everything clearly. Overall made sure our experience was a positive one
Colin JMore annoyed with the fact haul changed my original reservation without notifying me before I went to pick up and then changed the hours I reserved the truck for so I only had 6.5 hours to do the move I had planned.... All in all uhaul was very unhelpful and did a very poor job communication the changes to me before hand... Will be looking at other options for my next move.
Steven SManager is the best.
Ange KThis location had absolutely no idea what they were doing. And we’re even less help when I had questions regarding the rental. I wouldn’t recommend this location to any of my friends let alone anyone in general. Very, very unsatisfied with my experience with Uhaul.
Emma WWhat a pain in the butt, the computer did not work and I sat there for 45 min waiting for them to figure it out. All gas station customers where placed in priority. If I knew it would be like that I would have picked a different location. When I dropped it off they put in the wrong mileage then when I tried to drop off using the website it did not work. It was a gong show the entire time.
Michael SBooked early called before going to rental location and was assured equipment was there only to arrive and no trailer for me. Was sent to another location that was closed. Very frustrating. Will never use or recommend your company again.
Robert AChaudhry Saeed Akhtar saab was very helpful and friendly. I would definitely go back to him, he is a perfect example of how neighborhood dealer should.
Vijay TWhen I got to the location at 10 o’clock there was nobody there it was closed. Showed up 15 minutes late and then it took 45 minutes before I got out of there with the truck. I have rented trucks numerous times from U-Haul to do junk removal as I’m a resident manager of an apartment building I’ve never experienced this kind of frustration in the past. I felt I was being kind of interrogated when he had to phone a friend of mine to confirm it’s me. I will consider a different company next time I need to rent a truck
Owen FGreat job was done by the salesman
Mike KNice accommodation and friendly service..
Ada D