Customer Reviews for Farrell Storage
(U-Haul Neighborhood Dealer)

34 reviews

14 Harding St   Lakeville, MA 02347

(508) 947-1065

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(508) 947-1065

14 Harding St
Lakeville, MA 02347

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This particular location is great this was my second time using this facility will recommend to friends if they need a uhaul.

VINCENT M. 
Rating:
3.0

I returned the truck a day early with a quarter of a tank more gas than when I picked it up. The truck was clean but no as clean as a plate. I was charged for cleaning. I will be requesting a credit for cleaning. I rent from uhaul quite often and have never been charged for cleaning. Please advise. 5083806904. Thank you, Jacqueline

JACQUELINE L. 
Rating:
5.0

Personnel was helpful to clarify a minor concern.

MARK A. 
Rating:
5.0

Customer did not leave a comment.

Helen C. 
Rating:
3.0

The Uhaul rental process through the ap was terrible. Lengthy process and not easy at all.

Donna C. 
Rating:
5.0

Customer did not leave a comment.

Mit T. 
Rating:
5.0

There's need for immediate confirmation of the receipt and status of truck dropped off.

CHUKWUMA A. 
Rating:
5.0

Difficult to do mobile pickup. You need to add additional suggestion to go to Safari and turn on location services directly for that app. Until I figured out that additional step (beyond just allowing location access) I couldn't get code to pick up truck.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

WAYNE D. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
4.0

Customer did not leave a comment.

Susan R. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

No improvement needed excellent

Juanita P. 
Rating:
1.0

I rented a 10ft truck to haul a small trailer. I initially requested a pick up, but there were none available at the location. The salesperson indicated that the 10ft truck would work. Well, it did not! The coupler would not attach to the hitch because the ball was mounted too close to the bumper. This caused me a $213 bill and I didn't use the trailer. Please give me a refund!

ANTWVAN H. 
Rating:
5.0

The pricing noted on the trucks is a bit deceiving. The mileage fee can easily double or triple the advertised price. It's still affordable and an inexpensive way to move large items, but $19.95 it's not!

Kelly B. 
Rating:
5.0

Customer did not leave a comment.

Sean F. 
Rating:
2.0

I had a long wait, not friendly

Tracy H. 
Rating:
5.0

Very east to rent truck Counter people great friendly and so helpful Plus easy to get a hold of the by phone and e mail. And return calls and email fast now a days that unheard of

KEVIN N. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Easy pick up and drop off process. Very satisfied with cleanliness and performance of vehicle.

Joao C. 
Rating:
3.0

We didn't get our preferred location of pickup and didn't receive information about early pickup process. Pricing is misleading-cost more than expected.

TRACEY K. 
Rating:
5.0

Customer did not leave a comment.

chris M. 
Rating:
5.0

Customer did not leave a comment.

Griggs F. 
Rating:
3.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Ann S. 
Rating:
5.0

Excellent location, with customer friendly reps, fast service in and out . Tyler was super nice and the truck was very clean and ran great and the price was excellent as well. Will reccomend this facility to friends and family.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Bradord G. 
Rating:
1.0

My reservation was changed without my consent, I selected a one way/pick drop off location later, and when I was done with the rental was told I had to return it to original site. Then they charged me for doing their job by returning it.

Alicia G. 
Rating:
5.0

The gentleman working at this location, Aaron I believe, was so pleasant and welcoming. He had a great personality and helped us with add ons, like a hand truck. He even started the truck before we got there so it was warm and defrosted.

Kimberly K. 
Rating:
5.0

Customer did not leave a comment.

Alexander T. 
Rating:
5.0

Customer did not leave a comment.

Amy A. 
No reviews have been submitted for this location.

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