When you are a customer you want to treated great! Farooques Valero on route 40, do exactly that. Whenever I have a request for them, thay always do eveything in their power to accomadate me. This is why I have been using them for my uhaul services since September 2022. Its about relationships you develop with people.Frank M.
Customer Reviews for Farooques Valero
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great place! Great people! The man who runs the station was very kind and helpful and even employees , they maintained trucks well. I have been renting the truck from last 4 months. Would definitely rent from there again.Yarlagadda S.
Best on Route 40!!! These guys are the best!!Frank M.
El cliente no dejó un comentario.judy P.
They continue to be first class! They always treat me as a VIPâ€¦ Top notch!!Frank M.
El cliente no dejó un comentario.Daphney C.
El cliente no dejó un comentario.Uriah S.
He added a $25.00 Safe Tow fee without my knowledge or permission. When I called to question the fee, he told me to call UHaul. I will dispute thiscory B.
The staff are extremely helpful with me and with my experiences with them, they put me the customer as a high priority always. I am so pleased with them, I have been using their services since September of 2021. I highly recommend their location for your personal or business needs.Frank M.
El cliente no dejó un comentario.Guang C.
Love going to this location. Great guys, always so helpful.Hamza J.
Friendly and helpfulRobert S.
El cliente no dejó un comentario.Huiwen B.
Like always thank you for the great service. Much better then the Sunoco down the street. Will return in the future when needed.Hamza J.
Friendly owner store was very clean and smelled greatBenjamin C.
El cliente no dejó un comentario.Amber L.
El cliente no dejó un comentario.CURTIS S.
El cliente no dejó un comentario.John F K.
El cliente no dejó un comentario.KARL B.
Charged me an additional 2 gallons of gas. I took picture of gas gauge as well and happy to forward my pic if needed. Can't Nickle and dime the customers because of the current economic climate. Won't rent from here again and I usually rent from here when I need services. 4 year relationship ruined over 2 gallonsâ€¦JOSEPH C.
El cliente no dejó un comentario.CARRIE F.
El cliente no dejó un comentario.bryan B.
The driver compartment was not clean, the check engine light was on the tire pressure was low, I had reserved it for May 14 and when I went to pick it up they said I had reserved it on May 13 I didn't sign my lease until May 13 and had planned to move in on the 14th with the help of some friends. The cashier was rude said he couldn't do anything about it. my email address was wrong,, I did not receive a receipt for my reservation, I receive no confirmation of the reservation, The only truck that their location could rent me was a 10 foot truck. That was too small to be able to move all of my home contents in one trip. So I had to make two trips. I was charged double the mileage that I should've been charged.John V.
El cliente no dejó un comentario.Nicholas K.
Everything went great 💯LANDON R.
Need a more detailed explanation for the rental and there was a language problem but overall ok experience.Kenny B.
You should check truck it might be leaking gas cause I put 27 dollar it didn't even go back to same spotCarmelo S.
Everything was perfect as usual. I have used this location multiple times and the great guys that work there always take care of my needs.Hamza J.
Great experience working with all parties at this location..Frank M.
Employee had the TV turned up really loud. I had to tell him to turn it down, so I could hear him through the plexiglass guard.TOM T.
El cliente no dejó un comentario.Michael C.
My truck did not have a ramp or the dolly that I reserved!SHANIQUA S.
Great service, will use again when needed.Hamza J.
Service was excellent keep up the good workMichael W.
El cliente no dejó un comentario.DAVIDJ S.
El cliente no dejó un comentario.Gaylord J.
El cliente no dejó un comentario.Latisha G.
Was charged a $75 fee: $25 to fold blankets that we were not told to fold because we assumed they had to be cleaned and$50 to sweep out leaves that I do not believe were there. Can't wait to see pictures that they took. Absolutely absurd!john C.
El cliente no dejó un comentario.il C.
Wonderful custom service!!!!Jennifer M.
El cliente no dejó un comentario.SIVAKUMAR P.
El cliente no dejó un comentario.Terrence P.
El cliente no dejó un comentario.Georgie C.
The cab of the truck had things left behind from previous renters, some old candy, a person's i.d. badge from work, the check engine was on and tire pressure light was on.Francis K.
Great service at pick up and drop off location Uhaul app made the whole renting process a breeze.Hamza J.
As alwaysâ€¦Great service snd great relationship with all who have served meâ€¦Frank M.
The location owner was very rude and made uncalled for commentary.Maame A.
El cliente no dejó un comentario.Kevin L.
The attendant was great. He was efficient, courteous and thorough.Maurice E.
El cliente no dejó un comentario.Pearl C.
Nothing everything was good.Andre W.
El cliente no dejó un comentario.Michael M.
Fantastic jobAaron R.
Track was damaged we didn't know it or seen any body hit it. We parked it by itself in empty parking lot,we saw no damage . We honestly don't know what or when it could of happen thank you for a great truck. Betty SmithBetty S.
Great service as always!!! Top Notch!!Frank M.
Both gentlemen pick up and drop...outstanding customer serviceCARLOS C.
Allow customer to pick drop off location closer to home not 30+ miles awayDerek T.
El cliente no dejó un comentario.Andrews A.
The gentleman who work their and taken care of me are top notch. I recommend their facility highly. Great service and definitely caring spirit. The are my # choice for my rental service.Frank M.
Great friendly service, will use again when needed.Hamza J.
Nothing ever thing work out for usEddie M.
Went in there last second without a reservation and was out in less then 5 minutes. Go see these great guys if you need a uhaul and they'll take care of you.Hamza J.
I never received a text message or email when the pick up location changed and I lost my movers because I was late. I will never use U-Haul again. The customer service reps were not willing to do anything to help resolve this. Horrible customer service for such a large company.Kaitlin K.
A fantastic experience, extremely happy with everything and what a helpful team from renting at the Vallero station to all who were involvedRaymond D.
Love theses Guys!!!Frank M.
El cliente no dejó un comentario.MICHELLE O.
I was told one price and was charged another priceShaquanna V.
Everything was as expected!Kermit S.
El cliente no dejó un comentario.Tyrone M.
Staff were very polite and explained the process.AQUILLA F.
El cliente no dejó un comentario.Kimberly H.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.Sharon W.
El cliente no dejó un comentario.Donna B.
El cliente no dejó un comentario.Yahya K.
El cliente no dejó un comentario.Dennis B.
El cliente no dejó un comentario.Bernita D.
El cliente no dejó un comentario.LEONARD D.
Your equipment was good. Didn't care for your reps attitude and lack of customer service. I still haven't received and invoice for the rental.Christopher L.
Was over charged for rentalLisa W.
Best Experience! Farooques process was easy and painlessChristina T.
They were very helpfulSammy A.
The uhaul representative told me that I could get my truck's lights wiring harness tested at any auto parts stores. I checked with 3 or 4 auto parts stores and none of them provide this service.Aleph W.
El cliente no dejó un comentario.Charles R.
Truck had no head lights. Drop ceiling was falling into view of windshield.Daniel H.
El cliente no dejó un comentario.Sivabalan M.
The truck we rented had a broken mirror on the drivers side that had a sticker over it saying it was a quick claim. That should have been fixed before our rental.Robert P.
El cliente no dejó un comentario.Isaac R.
El cliente no dejó un comentario.William J.
Great customer service as always.Hamza J.
I was over chargedCrystal P.
Truck had exhaust leak and leaked water my stuff got soakedTravis C.
El cliente no dejó un comentario.Latoya D.
Nothing. They are attentive and knowledgeable.William A.
I was not happy that the reservation I made online was later changed (by a central dispatcher?) to a different location and time.oaccepLawrence A.
El cliente no dejó un comentario.Pedro C.
El cliente no dejó un comentario.Teresa C.
El cliente no dejó un comentario.Marion W.