Comentarios del cliente para F&R Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de F&R Mini Storage

Grado total:

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Mark H. en

Grado:

El cliente no dejó un comentario.

HARVEY S. en

Grado:

always A++++ service

robert S. en

Grado:

I am confused why the cost of the rental from Brandenburg Kentucky to Portland Tennessee was $302 versus $200 from Brandenburg Kentucky to Franklin Kentucky. Portland Tennessee is only 15 miles further than Franklin Kentucky. Thank you.

Margot S. en

Grado:

Ben was very friendly and helpful

Lavenia M. en

Grado:

El cliente no dejó un comentario.

allen B. en

Grado:

El cliente no dejó un comentario.

Mike B. en

Grado:

El cliente no dejó un comentario.

Joshua T. en

Grado:

Very nice , and courteous and fast experience

Huntley E. en

Grado:

Brandenburg facility was fine but I wanted to rent closer to Louisville. Having to pay for a ride to Brandenburg and then drive back to Louisville was inconvenient and expensive.

Clinton W. en

Grado:

El cliente no dejó un comentario.

Gary C. en

Grado:

Everything was good

Stephen S. en

Grado:

El cliente no dejó un comentario.

Jeremy B. en

Grado:

El cliente no dejó un comentario.

PATRICK M. en

Grado:

El cliente no dejó un comentario.

Alex M. en

Grado:

El cliente no dejó un comentario.

Kim C. en

Grado:

Always great, efficient, and friendly customer service by this team - thank you!

Lori M. en

Grado:

Had problem with Website called the dealer late at night and after hours as very polite and helpful

Melody P. en

Grado:

Always professional staff that make you feel like family.

Jay G. en

Grado:

El cliente no dejó un comentario.

Bill K. en

Grado:

El cliente no dejó un comentario.

Lawrence G. en

Grado:

I dropped off after hours so my interaction was non-existent.

Nanette T. en

Grado:

We drop with night drop, was very easy to use. Thank you

Tara K. en

Grado:

El cliente no dejó un comentario.

Frederick F. en

Grado:

Ben was great with the info he gave us to use u-haul for our move. He was very professional and courteous. I would recommend his location to others I know that are miving

Scott K. en

Grado:

I have used this location a couple of times I don't think there's anything you can improve staff member very nice courteous helps the customer as much as they can overall great excellent experience with U at this location I am very pleased A+++++

Michael E. en

Grado:

Ben does a great job and is very accommodating! Great customer service!

David W. en

Grado:

El cliente no dejó un comentario.

Hannah H. en

Grado:

Ben has been very helpful in my two recent rentals.

HARVEY S. en

Grado:

El cliente no dejó un comentario.

Ronald T. en

Grado:

El cliente no dejó un comentario.

dennis B. en

Grado:

El cliente no dejó un comentario.

Todd H. en

Grado:

Very friendly and making the rental experience a breeze

Tiffany D. en

Grado:

El cliente no dejó un comentario.

jeff J. en

Grado:

El cliente no dejó un comentario.

Linda H. en

Grado:

Ben was friendly, easy to work with. Returned calls promptly. He made this easy. Great experience!

Richard A. en

Grado:

Great service as usual. Wish more things were as quick and easy as renting a Uhaul from 1965 Brandenburg Rd store.

Richard A. en

Grado:

Actually, nothing... It's rare to get good service anymore. But I received quick no drama by the book service. It was like the person that wrote the Uhaul service guide was the one helping me. And I'm kind of known to be a guy that's very critical about customer service. Uhaul reps could learn a lot from this location. Thank you.

WILLIAM S. en

Grado:

El cliente no dejó un comentario.

Nathan L. en

Grado:

Suzie was absolutely outstanding. She hurried outside in the rain and assisted me with returning my trailer. She went above and beyond to make me feel welcome in the community.

Janet K. en

Grado:

El cliente no dejó un comentario.

Brad D. en

Grado:

El cliente no dejó un comentario.

Sonya C. en

Grado:

El cliente no dejó un comentario.

jeffrey C. en

Grado:

the guy running this place is great..cant say enough about him..he helped us out of a bad situation..even used his own money!..amazing!. he is definitely an asset to uhaul.and I will recommend his place to everyone

Debra C. en

Grado:

Ben was great. Super friendly and helpful

Denise A. en

Grado:

El cliente no dejó un comentario.

Emily M. en

Grado:

The gentleman that helped was very nice and everything went fast and smooth!

Dana S. en

Grado:

Nothing...It was a great experience...I actually need it another day, the next morning actually and Ben was so helpful had it ready for me, warming up when I got there...Awesome company to deal with..Very smooth operation.

TIM M. en

Grado:

El cliente no dejó un comentario.

Michelle kevin C. en

Grado:

All good.

Marvin C. en

Grado:

El cliente no dejó un comentario.

Gary K. en

Grado:

Friendly, professional service.

BEN J. en

Grado:

El cliente no dejó un comentario.

Jacob C. en

Grado:

The employee was nice. But was the only one working both, the food mart and U-haul side place was very cluttered dirty. And long wait to get help on the truck

Charles M. en

Grado:

Online check-in was easy. The team quickly processed my request. I used F&R twice within 2 weeks for my UHAUL needs. I can't see myself using any other store. Dont change a thing!!!

Richard W. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

El cliente no dejó un comentario.

Raymond P. en

Grado:

Very professional services

Harry B. en

Grado:

Warn them how rough it can be to tow a car on a dolley for a long distance. You have to be very careful. The next time I will use a trailer because it can be backed up and much easier to handle.

janet V. en

Grado:

I did everything on the app at the drop off; there was no information on where to leave the vehicle; I didn't realize anyone was in the office until I went to leave the key.

Donnie B. en

Grado:

Nothing,he helped me with everything, like checking to see if lights and everything works and hooked the trailer up for me. Thank you

Kitt M. en

Grado:

Amazing customer service A+++

BEN J. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

levi T. en

Grado:

Ben was very pleasant & helpful!

Stephen H. en

Grado:

El cliente no dejó un comentario.

Dorinda T. en

Grado:

Something was wrong with the trucks front end. Very bouncy and couldn’t go over 45 miles an hour the whole way to the new home we purchased. That makes for a very lengthy drive.

Charles B. en

Grado:

No complaints at all. We had everything explained in advance, and were dealt with in a professional and courteous manner. I would highly recommend them to anyone and would choose them first if we need to rent a vehicle again. Charles Bosley

John A. en

Grado:

El cliente no dejó un comentario.

Dana S. en

Grado:

No improvements...Working with Ben was a smooth and easy process. Will recommend to friends.

ervin F. en

Grado:

El cliente no dejó un comentario.

Serah D. en

Grado:

Nothing, the rental experience was easy & a great one !!

JAMES J. en

Grado:

Excellent service!

ANTHONY W. en

Grado:

Drop off location was change also and the business manager told us wrong on time to drop off and how much the cost would be for extra days and how our 100$ cash deposit would be used .. now we saposedly owe an outstanding balance..

Derrick B. en

Grado:

El cliente no dejó un comentario.

Charles L. en

Grado:

El cliente no dejó un comentario.

MEADE COUNTY A. en

Grado:

El cliente no dejó un comentario.

Eric A. en

Grado:

El cliente no dejó un comentario.

DALE H. en

Grado:

Rental Truck that we rented misfired all the way to MO. Truck was clean but did not run right.

Becky M. en

Grado:

El cliente no dejó un comentario.

William I. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

Larry F. en

Grado:

Can't think what could have been better. Thanks.

AARON T. en

Grado:

Ben is super helpful and makes the whole process easy!

Alicia B. en

Grado:

El cliente no dejó un comentario.

Beulah S. en

Grado:

The staff was exceptional and we would recommend this location for any moving needs one may have.

KEVIN K. en

Grado:

Amazing customer service!

Todd Y. en

Grado:

Very friendly. Fast service.

JAMES J. en

Grado:

Great!

Monica H. en

Grado:

Had to park it by progressive insurance cause that was the only place I could park it

Nancy Y. en

Grado:

He is always helping me with the MS U-Haul. Very helpful.

Linda W. en

Grado:

Excellent service

Martin B. en

Grado:

Fantastic truck, excellent service by Mr. Ben Jones

Joseph H. en

Grado:

El cliente no dejó un comentario.

Phillip H. en

Grado:

Change the rental agreement to the number of days needed. I only used the trailer for two days yet I had to pay for four. I think I would be more likely to reuse your company if something like this was changed.

Diana C. en

Grado:

Ben is always so helpful and kind. Excellent customer service!!!

Eva B. en

Grado:

Nothing different! We got excellent customer service!

Michael F. en

Grado:

El cliente no dejó un comentario.

trina D. en

Grado:

El cliente no dejó un comentario.

Missy M. en

Grado:

They helped hook the trailer up . That was a great help to us. Thanks

Susan T. en

Grado:

I highly recommend this business to anyone that needs to rent a U-Haul. They are super organized and very helpful on the phone and in person. Great place!!!

LAWSON L. en

Grado:

The guy that leased me the unit was great.