Comentarios de los clientes para Family

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Family

Clasificación general:

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Michael P.
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I locked my phone in the truck and the owner gracefully came and unlocked the truck so I get my phone back.

Linda R.
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The agent that accommodates my needs does a very good job of taking care of his customers.

Keisha B.
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I will never rent from this location again. We were charged for an extra day rental when the truck was returned on the day promised. I have contacted the owner by email and phone and he will not return my phone calls.

BRANDI W.
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Had trouble with the app when dropping off at this location that was closed on Saturday. Called the number and the guy was really nice and was able to help me out!

Linda R.
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Everything was superb!

Porter R.
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N/A

David W.
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We will use this location again when needed.

ashley M.
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Love this location. Manager/owner? was the nicest and catered to helping us feel at home.

Ronald V.
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Did not put the return in the system in a timely manner. I had to call back nine hours later to ask and then he put it in as all cleared and returned. This contract should have been closed out as soon as it was returned.

Alton H.
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I want thank you for your service.i would choose you agan in the near future .

George M.
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El cliente no dejó un comentario.

Robert D.
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Poor service

Joseph C.
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Charles Bishop, the owner, took care of everything for me. Great experience Thank you, Charles!

Ryan B.
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El cliente no dejó un comentario.

nivram W.
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El cliente no dejó un comentario.

Brieanna H.
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Requested truck for 10am, guy wasn't there had to wait an hour for him. So not believe I drove the truck 55 miles either. As I made one in town trip. Will not use again.

Steven G.
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Helpful, friendly and fast!

Jesse G.
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Truck need front end work, shakes, rattles and rolls

Donna B.
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Wow! Super nice folks at this location.

Sharlenne W.
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El cliente no dejó un comentario.

Deanna A.
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El cliente no dejó un comentario.

Julio S.
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El cliente no dejó un comentario.

Lasonya L.
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I was over charged for gas and have pictures of what the gas line was on when I picked up the truck. Now I'm getting the run-around about the refund and it's been over a week. Still no answers.

chris H.
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Very nice lady and excellent customer service

Ron H.
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El cliente no dejó un comentario.

tammie S.
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Truck was dirty and roach infested

Amber H.
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Stay open a little later. Make sure the uhaul drop off online works for android and Apple users. It's very frustrating to put in mileages and gas tanks when the app or website isn't compatible or user friendly. Also I put about $25 in the uhaul I had to make sure it stayed at 1/4 of a tank for drop off, and the gas gage never moved, it continued to tell me 50 miles till gas tank was empty. I would check on that for for truck, so no one gets stranded while using the truck I had.

Clarissa S.
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El cliente no dejó un comentario.

Royland H.
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El cliente no dejó un comentario.

Savannah M.
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El cliente no dejó un comentario.

Julia H.
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Thank you so much for helping me all of my needs Keep up the good work. God bless you and yours

Andrew S.
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El cliente no dejó un comentario.

pamela T.
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El cliente no dejó un comentario.

David N.
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The office lady was helpful and easy to work with. Great job, excellent trailer, great price.

Mark L.
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El cliente no dejó un comentario.

putnam R.
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Mr. Thomas was wonderful: friendly, knowledgeable, on time, and quick to supply my needs. I've been a customer in the past and will continue to be one in the future when ever need occurs. Please note for your records. Putnam Richardson

maxie M.
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El cliente no dejó un comentario.

Destiny S.
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Gas was NOT at half a tank. It was under and i filled it back to the exact spot and got charged because it wasn't back at half a tank.

putnam R.
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Nothing! Mr. Thomas was friendly, knowledgeable and glad to help. He is capable which is what I needed to get the things moved that needed to be moved. I recommend he and will do so to all who ask for a mover's name.

Charmin M.
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Very friendly owner. Quick pickup. Came met us as soon as we showed up even though we were early. Good and easy location.

Nita B.
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My "Hold Money" was deposited by your bank on Friday, February 1, and I have still not received it back! I paid everything on Saturday, Feb 2. I I paid out $81.51, and the next day I paid another $75.27. Now I know the amount $81.51 means nothing to such a large company, but that was to be all of the money I had left to live on the rest of this month. With the expenses of moving, I depended on this refund. Now I have nothing.

Shawn W.
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Owner of business was an hour late for our confirmed pickup, after UHAUL had already pushed our reservation from noon to 2.

Jennifer W.
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El cliente no dejó un comentario.

Clara O.
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El cliente no dejó un comentario.

William B.
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Motorcycle trailer is great. Rented it several times. Thanks

WILLIAM C.
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Your customers can't go wrong using this location. They have been the best experience I've had with any rental company. Thank you!

Debbie S.
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El cliente no dejó un comentario.

ALICE H.
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Only problem I had to jump the truck off 3x. Other than that, Mr. Thomas was extremely polite. And yes, I would recommend customers.

Charlie H.
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El cliente no dejó un comentario.

John H.
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Awsome service.

Mike W.
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El cliente no dejó un comentario.

Marcus S.
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Just the same treatment...

Michael C.
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El cliente no dejó un comentario.

Charles R.
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We were sent to this location to pick up the truck however we could not use the app the owner of the business had to come out and open the truck for us Which by the way the man was very polite professional and we enjoyed meeting him however your GPS locator on the app is way off we spent an hour trying to pick up the truck we could not get past the 1st step very very very irritating

PAUL S.
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El cliente no dejó un comentario.

TARA H.
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El cliente no dejó un comentario.

wayne P.
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EVERYTHING WENT PERFECT

dawn T.
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El cliente no dejó un comentario.

Mary Benoit B.
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First of all, when someone tells you that they will be there in 20 minutes, you don't leave for 45 minutes, and then say that they showed up early. They're website says they close at 6, and my fiance got there around 5, and there was no one there, after telling them that he would be there in 20 mins. The owner "wanted to close early" yeah, I would like to close early every day. but if your hours say you close at 6, then you need to close at six. Very poor customer service. Because of this place we will never use uhaul again.

beverly R.
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El cliente no dejó un comentario.

Rodney S.
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Well there was some misunderstanding about the pick up and return times, but overall the job got done, and was fair and met my needs. Thank you

John M.
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El cliente no dejó un comentario.

Mandy L.
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El cliente no dejó un comentario.

claude K.
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Get a better manager to manage it

Nicholas C.
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El cliente no dejó un comentario.

edward I.
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No comments

Matthew S.
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The trailer I rented I was supposed to pick up at 9AM. The trailer was not ready until 1:30PM. I had a utility dolly on the reservation. There was no dolly available and I was still charged for the dolly. I Failed to look at the inside of the trailer before I left. I got to the house and opened the trailer. It looked like a football team walked through a hundred yards of mud and then had a dance off inside the trailer immediately following.

Frekeisha J.
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Ensure that the U-Haul representative knows how to book the equipment without help from the customer!

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