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Carol E
Customer Reviews for Family Bowling Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was good the employee was very professional
Valerie WThe passenger side front tire was not properly inflated.
Joan vI didn't catch the gentleman's name but he's very nice and friendly. This is my second time interacting with him at this site. I'd definitely go back again!
Janiece MKey for ignition did not work in door lock. & key attached to ring did not work for padlock.
Paul GVery nice and helpful, even though very busy.
Rob AWe have had several positive experiences with this participating location.
Gloria GDropped vehicle off at 11:00 a.m. and checked it in, didn't receive final invoice until the next day at noon after I called the 1-800 number once the night I dropped off and noon the next day.
Charles PNo
Kim SFriendly, courteous and the check out and check in went quickly.
Michael DVery friendly individual that I worked with. Thanks
Chris FI would highly recommend the team at the Family Bowl in Fort Dodge. Great people.
Daniel GVery personable and polite.
Michael DI would definitely use this location again and suggest to others to use it. It was convenient and the customer service was great!
Jan MUsed this location several times and always a positive experience.
Ryan RNice, personable conversation.
Jeremy SRandy is always a pleasure to work with and goes out of his way to make my rental experience enjoyable.
chris WThey were closed for the holiday!
craig rGreat customer service made you feel welcomed
yajaira pnumber and label parking spots
Justin PGreat as always, great staff at the Ft Dodge site.
DOUGLAS SThis place was very good to return to. They were not happy with seeing how poorly the equiment was maintained yet sent out on a trip
Desiree SMake sure u explain all charges before u rent anything make sure u fix the air conditioner and make sure the mirrors are tight
Shanna CAlways good to work with
Alex LSo helpful and friendly.
regina dKeep your staff happy. They were excellent!!!
Angela AThe trailer tags are expired. Was a little nervous pulling something that expired in February. Especially going out of town with it.
BRIANNE MThe owner has been fantastic to work with. Really appreciate all his help.
Julie HEasy to find and staff was professional,knowledgeable and helpful
john sConvenient location for pickup and drop off. Friendly and courteous personnel. Rented twice within a week and if the need arises, will rent again.
Syra II was charged when I did not take the trailer. The plug was missing something so we could not use it. The lights would not work. I was told it was being canceled. Now I’m charged.
JAMIE CNot sure. The process is handled so well start to finish. the gentleman I work with is efficient and exceptional.
stuart cThis is the third time I've rented Haul products from the Family Bowling Center in Fort Dodge. Each time I received prompt service, a full explanation before my trip, and everything was clear and ready to go. I've had excellent customer service from the staff at this location.
Randall BExcellent customer service as always!
Rebecca AEven though we dropped off the truck after-hours, the manager was there to greet us and take the truck keys. Kept us from having to locate the drop box in the dark.
SALLY OAs for personnel helpful. We returned after hours so I can not rate that. I do think the drop off experience could be better for after hours.
Jeff HIt was confusing on how to find the Uhaul personelle as they also attend to the bowling clients. Overall, the job got done.
BARBARA FExcellent customer service, told the nice man about the faulty equipment
Kimberly SExcellent service and help at Fort dodge Bowling Center for my tow dolly......very speedy, friendly, and helpful. Very happy with Haul.
Randall BThe attendant was very helpful and gave good advice
Jonathan HMaybe I have and don't know it but truck was filthy when I got, cleaned it better than I received but received a cleaning fee? Would love feedback
BRIAN TSuper nice and ready to help us when we picked up the trailer!
KARLA AEasy pick up and drop off. Everything was ready.
Mark HExcellent service and very helpful!!
Lori MWe were very impressed with customer service At fort Dodge !!!!!
Sheri MInside the trailer ...there are only four anchor loops ...at floor level....but none at waist high level...just bumper rails.... Not very useful☹️☹️☹️
kristine hNo comment.
WILSON ENo improvement needed.
WILSON EVery nice guy to work with. Let us know everything and even showed us. Very easy going and was fast. Thank you again!! We will definitely recommend you and if we ever need the service again we will be back!!!
BUFFY BSuper friendly, fast and helpful!
Brian FEasy pick up Clean truck Owner explained everything about the process as well as the equipment Super service
Lucy M