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Regina R.
Customer Reviews for Family Autos
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The location didn't have the furniture dolly or the TV boxes I ordered. Very frustrating.
Baron H.Nothing it was a wonderful experience. Thanks Mr . Thigpen.
HARRY A.I like the U-Haul dropbox method write down the mileage take a few pictures To have prove of no damage and the truck is clean then drop the keys in the dropbox and done!!!
WILLIAM L.i was treated very well
Richard T.Excellent service
Ron V.Excelente
Ronald V.This was a very good experience and would return any time
Richard T.Because it was after hours the location was extremely dark making dropping off difficult
Richard M.The gentleman was very kind and helpful to us. If we ever need to rent a uhaul again we will be going back to him!
John H.Nobody on site for the drop-off.
James W.Great service! After we drove off forgetting that we had rented moving blankets, I called to see if we could just get a refund, but instead, the owner drove to another location to get the blankets and then drove them to our house!
Amy K.Super friendly and courtious people, Made me welcome
Samuel T.The dealers in north Alabama were very helpful however the dealers I tried in the Deland Florida area don't care if they rent anything. Horrible experience
Rickey A.Very easy rental pick up and return.
Gregory S.Family Auto took care of the paperwork where I didnt get the furniture pads to begin with...very friendly!!
NANCY W.Hello, after reviewing the receipt, I was charged for an extra day, I rented the truck around 11am on Saturday morning and had the truck back by 3am Sunday morning, I have pictures of the odometer at return as well as I should be on the business cameras bringing the truck back at 3am Sunday morning. Please help me resolve this charge as I did not have the truck for an extra day. I have filed a complaint with customer service.
MATT B.I received great service from this location! Very friendly and had everything prepared on my arrival.
Lonita S.N/C
Tiffany M.