Comentarios del cliente para Falmouth Shell
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Falmouth Shell
Monica H. en
El cliente no dejó un comentario.
Jian H. en
Hi, I had a very bad experience with this uhaul . I booked the truck and dolly online at the location close to my apartment and my original pickup time was 8:30 am. However, u guys changed the pickup location to another one which was 50 miles away from my apt. And It took me 2 more hours to get the truck and the dolly and another one hour for driving between uhaul location and my move out apartment. I was moving to the apartment in Tennessee and I was supposed to be there to get the key from leasing office before 5:00 PM on Saturday. Because of the uhaul changes, I was unable to get there in time, I got there at 6:00 pm. I missed getting the apt key and the leasing office was already closed . I stayed at hotel with Uhaul truck for the entire weekend and doing nothing. And now you even charge me for the extra day rates!!!! I had a very bad experience this time. Here , uhaul u should pay my hotel fee $109 for 2 nights in Tennessee and $500 for unhappy experience!!!
Brett R. en
Did not tell me about the process In returning uhaul. Kept getting messages after I returned truck to finish the check out online at uhaul or Iâ€™ll be charged $20. Asked for moving blankets and did not receive them. Would not recommend uhaul to anyone. Customer service was awful as well.