Comentarios del cliente para Falls Run Self Storage Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Falls Run Self Storage Inc

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Doreen L. en

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El cliente no dejó un comentario.

Ross S. en

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El cliente no dejó un comentario.

Alex F. en

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El cliente no dejó un comentario.

JEFF B. en

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Very friendly and knowledgeable staff

Shawan D. en

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El cliente no dejó un comentario.

Dwight B. en

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El cliente no dejó un comentario.

Jeffrey B. en

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El cliente no dejó un comentario.

Michael S. en

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El cliente no dejó un comentario.

joseph S. en

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El cliente no dejó un comentario.

JERRY H. en

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El cliente no dejó un comentario.

Robert B. en

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Great service. Very professional!

Bradley B. en

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The process of being sent to another location to pick up your trailer after having a reservation is a problem.

Omar P. en

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Great service, will definitely use again !!!

Linda M. en

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El cliente no dejó un comentario.

Sam M. en

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El cliente no dejó un comentario.

Dominic D. en

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Nothing, great service.

Nicole C. en

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El cliente no dejó un comentario.

David N. en

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El cliente no dejó un comentario.

RICHARD L. en

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Was able to pick up my vehicle when store was closed! Everything from my smart phone. Great program!!

Roger K. en

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El cliente no dejó un comentario.

Warren W. en

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El cliente no dejó un comentario.

TRACY T. en

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El cliente no dejó un comentario.

Michelle W. en

Grado:

Was able to reserve a truck with the availability to meet my diverse scheduling needs...the agent worked with me and I am so appreciative. I rented two weeks in a row and the agent was so helpful & pleasant and gave me what I needed when I needed it..what more can you ask?

REBECCA S. en

Grado:

One of the nicest uhaul locations I have ever seen! The office is super clean and smells great all the time. Rental and return process was smooth and easy.

David W. en

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El cliente no dejó un comentario.

ROBERT A. en

Grado:

Great service. Great product knowledge.

Beverly M. en

Grado:

24 hour drop off was easy. The lady that answered when I called the next day about our drop off return was very hospitable.

frederick K. en

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El cliente no dejó un comentario.

Helen S. en

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El cliente no dejó un comentario.

Kerrie C. en

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El cliente no dejó un comentario.

Darell H. en

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El cliente no dejó un comentario.

TIANA C. en

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El cliente no dejó un comentario.

russhon W. en

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El cliente no dejó un comentario.

Hope M. en

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El cliente no dejó un comentario.

DeAndre C. en

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El cliente no dejó un comentario.

Penny H. en

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Nothing really I got there it was ready I was in and out fast and she was friendly

James K. en

Grado:

Staff was extremely friendly and helpful in getting the truck dropped off and making sure the billing was correct. Excellent customer service made my visit a pleasant experience!

Mathew H. en

Grado:

Needs more equipment available. Lady was very nice, but the the trailer was too small so I had to go to another location for a larger trailer.

Lynn E. en

Grado:

Excellent Service!

Seth T. en

Grado:

First of all, I received a confirmation email saying that my pick up location for the truck would be at the Plank Rd office. And in the email it clearly states that a person would contact me to set up a pick up time. That never happened. So when I arrived at the Plank Rd office to pick up my truck I was told that I was at the wrong location and that my truck was at the Warrenton Rd office. So I drove to the Warrenton Rd office only to find that all the doors were locked and there was a closed sign on the front door. At this point I called the Uhaul customer service line and was told by the representative that I was supposed to pick up the truck at 10 am and that the person working at that office was at lunch and would not be back until 1300. I had been already waiting at this location since 1125 am so needless to say I was a little irritated. I asked the customer service representative if it was common for their employees to take a 2 hour lunch and she responded with "I guess they can take as long as they want." Wow. That's some top notch customer service. So finally at 1315 the lady working the office finally pulls up in her car and greets me with a huge attitude. I'm sure your records show that I have used your services multiple times in the past. And I can honestly say, until now, that everything has went very smoothly and I've never had one complaint. But this is absolutely unacceptable. Rude employees, rude customer service and complete disorganization. This will be the last time I ever used a Uhaul service for anything. I realize that you're a multi-million dollar company and losing me as a customer means nothing to you but I still wanted you to be aware of the type of employees you have working for you. Thank you and have a nice day.

ROBERT B. en

Grado:

Other than the construction and traffic on 17, this was a great experience.

Tony M. en

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El cliente no dejó un comentario.

Angela J. en

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El cliente no dejó un comentario.

George W. en

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El cliente no dejó un comentario.

Robin L. en

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Hey we're very helpful.

CHARLES F. en

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El cliente no dejó un comentario.

DONALD C. en

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El cliente no dejó un comentario.

DARIUS B. en

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Great customer service and i will be back one i am ready to move agien

Gail P. en

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El cliente no dejó un comentario.

Terri S. en

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El cliente no dejó un comentario.

MARK W. en

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El cliente no dejó un comentario.

BRANDON B. en

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Thanks for taking the uhaul even though they changed the reservation on us!

Jorge A. en

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El cliente no dejó un comentario.

willena H. en

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El cliente no dejó un comentario.

Willena H. en

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El cliente no dejó un comentario.

SARAH H. en

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Na

TREVA B. en

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This location had everything you suppose to for moving.

VIRGINA O. en

Grado:

El cliente no dejó un comentario.

Kendra T. en

Grado:

Drop off in another state was just as seamless as the pickup. Great job overall!!

Robert B. en

Grado:

I had requested the quick check out online and it took 20-25 minutes to get on the road. The vehicle had a check engine light on and the back of the unit had not been swept clean. It contained a little trash and a lot of dirt on the flooring. In addition, I ordered 24 blankets to be included with the truck and the location said they did not have any available. In fairness the the onsite Manager, she did call several other locations to try and find them for me. She stated that UHAUL did not do a good job supporting them with the extras online and they only wanted to rent trucks. The truck performed as expected and I was able to move everything after scrambling for blankets that were supposed to be part of the original online order. Falls Run Gets a B UHAUL - Gets a C- Bob Beckwith (540) 659-4675

CAMELLIA D. en

Grado:

Maintain the trucks better. It was a horrible ride. I felt every bump in the road as if i was driving a small car. The steering made a horrible squeaking sound when turned to back up, and was very shaky.

ERIC S. en

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El cliente no dejó un comentario.

DALTON A. en

Grado:

Everything was perfect...no recommendation at this time. Thx

TINISHA P. en

Grado:

Experience was great receptionist was very nice she is sure that the truck was in a quality standard I would love to be a customer for u-haul for as long as I can I would highly recommend friends and family has to use U Haul

KRISTEN B. en

Grado:

El cliente no dejó un comentario.

Philip A. en

Grado:

Have been to this location three times and each time it has been a pleasure. Very professional, helpful, pleasant, and efficient.

Kevin M. en

Grado:

Very professional, friendly & accommodating when I called after renting to make a drop-off point change.

JOSEPH E. en

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El cliente no dejó un comentario.

Mark C. en

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Very nice people. Easy peasy and very helpful.

Philip A. en

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El cliente no dejó un comentario.

PAUL G. en

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El cliente no dejó un comentario.

CATHERINE F. en

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El cliente no dejó un comentario.

GEORGE C. en

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El cliente no dejó un comentario.

JAMES M. en

Grado:

Excellent and friendly service

robert S. en

Grado:

Not really...the trailer had the bottom left tail light inoperable because one of the reps disconnected it due to it causing a short. The rear top right light did not work properly, no brake light or turn signal. I know it wasn't my truck because just a month ago I used it to pull a uhaul trailer and it worked great.

KEVIN R. en

Grado:

The bottom corner of the trailor leaked. Everything on the floor got wet.

ALBERT T. en

Grado:

They need more rocks to keep the trailers from rolling down the hill

Peter N. en

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El cliente no dejó un comentario.

WESLEY T. en

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El cliente no dejó un comentario.

WILLIAM M. en

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El cliente no dejó un comentario.

Julie W. en

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El cliente no dejó un comentario.

James S. en

Grado:

Excellent service, great truck, thanks.

DEBORAH P. en

Grado:

Because all she was worried about was charging me thw $45 drop off fee so doubt it I will ever recommend uhaul

Tyriq S. en

Grado:

back of truck was not clean dirt everywere

CHRIS T. en

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El cliente no dejó un comentario.

INGRID J. en

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El cliente no dejó un comentario.

RYAN W. en

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El cliente no dejó un comentario.

Richard W. en

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El cliente no dejó un comentario.

ESTRIDGE H. en

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El cliente no dejó un comentario.

Kevin O. en

Grado:

El cliente no dejó un comentario.

ANGELA D. en

Grado:

Very nice people. Answered any questions or concerns. No hassle. Was out within 15 minutes total. I will definitely be recommending this place for business. Thanks for everything!

Marcus H. en

Grado:

El cliente no dejó un comentario.

TERRY G. en

Grado:

the agent was very courteous and efficient.

ELDRED R. en

Grado:

Have gas tank full Have all bugs off windshield and front of truck Prefer to pick up truck at the closest place

David L. en

Grado:

Great experience all the way around! Would definitely not hesitate to rent again or recommend to a friend.

ELIZABETH C. en

Grado:

El cliente no dejó un comentario.

SUSAN L. en

Grado:

El cliente no dejó un comentario.

DONALD G. en

Grado:

El cliente no dejó un comentario.

FRED W. en

Grado:

Excellent service and very accommodating to my needs!

CHRISTOPHER B. en

Grado:

The representative was great!