Customer Reviews for Falls City Lumber & Builders Supply
(Distribuidor de U-Haul del vecindario)

473 comentarios

2538 8th Ave   Beaver Falls, PA 15010

(724) 843-1883

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 3:30 p. m.
  • Sáb.: 8 a. m. - 11:30 a. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(724) 843-1883

2538 8th Ave
Beaver Falls, PA 15010

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 3:30 p. m.
  • Sáb.: 8 a. m. - 11:30 a. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The only issue was trying to return the truck after hours. The location screen did not allow me to proceed. Even though I had my location activated on my phone. I tried calling customer service, but this service is really difficult to reach. This will more than likely cist me an additional $20.00

RAUL A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
2.0

El cliente no dejó un comentario.

GARYDEAN M. 
Clasificación:
1.0

The interior was dirty, smelled of smoke & had sticky residue on console & floor. The exact location of the truck was not explained, and the return parking was not given at time of pick up.

MARCY B. 
Clasificación:
5.0

The after hours return check in did not work for us. Everything else was ok.

terry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BreAnne L. 
Clasificación:
3.0

El cliente no dejó un comentario.

THEODORE E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Noelle F. 
Clasificación:
3.0

We used the internet this time and we will NEVER use it again. The gps system does not work. I had trouble picking up and even more trouble dropping off. We had to have an agent help get me going but when we dropped off there was no agents available till the next day and we were charged for a whole second day. We were told we would get a refund but out of the $180 charged we only received $35 back. NEVER again!

Eric B. 
Clasificación:
4.0

I did not get my furniture dolly but paid for it the truck wasn't real clean when I picked it up. I reported on my phone at the end it wasn't clean and had to pay for the previous users mess.

BRIAN S. 
Clasificación:
5.0

Nada

francis W. 
Clasificación:
5.0

Way too expensive

kayla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Judith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

marcelle B. 
Clasificación:
5.0

EXCELLENT A-1 service. Staff was friendly & knowledgeable. Would highly recommend this location

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie D. 
Clasificación:
5.0

the check in with your phone does not work properly, we had to do it over and over again finally the clerk had to do it. When returning the truck it states you have to go to a link and fill out a few questions and take pictures we tried numerous times and it did not work, it kept saying we did not have a rental agreement which we did. now because i had to just leave it there, i am getting charged another 20.00 for the company to check it back in. make sure your programs work before executing them this is not right that i am charged for your app not working properly.

PATRICIA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

They were so nice and so helpful. It was so nice because moving is so stressful.

Lisa Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley F. 
Clasificación:
4.0

Location was fine. I have issue with the online check in - took over an hour. At one point, the rep asked for my passport...no one carries around their passport.

Holly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Felicia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie L. 
Clasificación:
1.0

On 2 occasions I rented a truck from this location and I was very disappointed. I was charged on both occasions extra fees for gas and cleaning. My experience with this sight is they are in the practice of over charging customers. I will never rent a truck again from uhaul

Cynthia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
5.0

Steve & the other employee that help us were absolutely great. Friendly & went out of their way to assist us with the vehicle & transport and instructions while loading our vehicle, Just Great!!!

Darrel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
2.0

The truck had trash inside the cab and there was dirt and small debris inside the cab as well. There was also a sticky substance inside the cab. I will not be renting from this location again

Stacy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

patricia P. 
Clasificación:
3.0

The truck has 117,000 miles on it. The brakes hardly worked and empty we could barely get it above 35 mph which cost me another hour of labor at $99 an hour from the movers. The truck should be taken out of service IMMEDIATELY and repaired!!

Judith P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob C. 
Clasificación:
5.0

Only problem was they had to find the keys

Jeanne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aimee T. 
Clasificación:
4.0

Fast easy check-in, convenient drop box. Truck was clean and well maintained.

gerald V. 
Clasificación:
5.0

Air condition did not work in truck. Very hot day

Joey A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
1.0

Since Uhaul is not willing to look into this, I might as well post a review. I had the worse experience with my uhaul that I have ever had. First, I was never asked if it was a one way trip, or “local” trip. I had to pick up the uhaul about 20 miles north of the house I was moving out of (not their fault it was just the only place that had the size I needed ). However I was then moving about an hour away from the house. I thought I could drop the uhaul off near my new residence but was then told I had to drive it all the way back to the location I got it from. I called uhaul to see why and they told me that it was considered a local trip, vs a one way. I was never informed of this. I had to add more mileage to then get it back, which meant more gas I had to use and then Refill. The dolly I also rented was the worse piece of equipment ever. The tires were so worn down that it just kept slipping everywhere. While the price of the dolly wasn't that much, we couldn't even use it. I also noticed that the mileage they billed me for, is definitely not the mileage I used. I calculated the exact route I took and it was off by over ten miles. While some people might not worry about 10 dollars, it then costed me $200 total for the uhaul plus the gas. Once I called uhaul again, the lady just gave me an attitude and told me that there was nothing they were going to do, because that's just how it works. My friend moved to another state completely and spent the same price that I did to go an hour away.

Katie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
3.0

price was higher than I expected. kept rental less than 24 hrs and only drove it 17 miles and put 1.6 gallons of gas in it before I dropped it off and my total was over $50.00. And man that checked me in was upset where I parked it. I told him the man in the morning only instructed me where to park my car and said nothing as to where the truck was to be parked. So I parked it exactly where I picked it up. He was not a happy camper!

Ed L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dale V. 
Clasificación:
2.0

Better customer service. Cleaner business to rent out of.

Stephen S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mason D. 
Clasificación:
5.0

I went to the Moving Help site to hire 2 guys to load and unload I received a txt @11:30 that they would not be coming. We ended up doing it ourselves. They took money from my account and I expect a full refund. I am unable to get ahold of anyone. Uhaul assoicates themselves with Moving Help I expect someone to help me get my money back as there were no services rendered. Your immediate repsponse to this matter is appreciated Vicki Hawthorne

Vicky H. 
Clasificación:
5.0

El cliente no dejó un comentario.

theresa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy H. 
Clasificación:
4.0

Customer service was a bit slow, but everyone was polite and accomodating. I would both recommend this location to a friend, and return in the future, if I need another rental.

Shawn S. 
Clasificación:
5.0

Very helpful with my drop off.

shelley G. 
Clasificación:
5.0

Yes I sent a reply to the email I got and it said it was the wrong address but I sent you a real nice comment about everything was great I choose it again everybody was perfect I couldn't ask for anything better thank you very much

ANTHONY V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laura F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diane E. 
Clasificación:
5.0

Very fast service ... was in-and-out in just a few minutes

MICHAEL G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Albert N. 
Clasificación:
1.0

El cliente no dejó un comentario.

Scott E. 
Clasificación:
5.0

Great location, knowledgeable and helpful

Deborah P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Make it so you can return it to another facility would of saved me time and money

Roger S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

Smooth rental. Very pleased.

Heather C. 
Clasificación:
3.0

Chippewa pa location. They screwed up on Monday by not having my email address on order. Called to tell them I had dropped off trailer, they were confused about the return.

Rick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

joyce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

carol W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
3.0

I logged everything on line and answered the same questions when I got there. What is the purpose going on line?? Vehicle was clean and ready on time.

Kelly H. 
Clasificación:
5.0

Also quick, efficient and friendly service. I have used this facility in the past and will look to it in the future.

Charles R. A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth L. 
Clasificación:
5.0

The Guys working there are excellent I left my phone in the truck and called my as soon as they found it thank you all so much

pete M. 
Clasificación:
4.0

Make sure the correct rate is entered before processing charge card. Because the agent inadvertently entered the incorrect rate I was initially overcharged for my rental and did not receive a refund of the difference until my rental was returned.

RIchard A. 
Clasificación:
3.0

Better customer service. First my order couldn't be found, second they had no locks for a truck and the man that helped us acted as though he didn't want to be there.

Marcie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
1.0

I went there in person to set up the reservation. When I got there the day I set it up for they didn't have it. I was not the only person that had this problem. Then he did find it but they had it for the wrong day. He gave me much attitude and was saying it was my fault. They didn't have the truck size I needed and only had a small one. It was very unprofessional and I would never use this company again.

Nicole S. 
Clasificación:
5.0

As with my pick up they were busy but I was taken care of in a timely manner and I was quickly on my way.

Dennis K. 
Clasificación:
4.0

El cliente no dejó un comentario.

ronald E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elena P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dominic C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davonna R. 
Clasificación:
5.0

Very nice to work with.

Jon B. 
Clasificación:
3.0

Too many charges that were unexpected. Made me overdrawn 2x so an extra 70 dollars on top of the extra charges. Such total BULLSHIT!!!!!

jeffery B. 
Clasificación:
5.0

El cliente no dejó un comentario.

rita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
No se han enviado comentarios para esta ubicación.

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