Comentarios de los clientes para Fairmont True Value

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Fairmont True Value

Clasificación general:

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WILLIAM W.
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El cliente no dejó un comentario.

Kathleen D.
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El cliente no dejó un comentario.

Regina R.
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They did have what I needed The AC did not work in the truck. It was a very hot 4 day drive but the car transport was perfect. I tried to call them the phone prompt did Not work, could not get through at all to the store or U Haul.

Maurice G.
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El cliente no dejó un comentario.

Alphonse V.
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Outstanding help at this location

cliff T.
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El cliente no dejó un comentario.

MELISSA N.
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El cliente no dejó un comentario.

larry B.
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Customer service was excellent.

Shawn S.
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Online check-in process did not go smoothly and hung up. Was a long wait. We went inside and the kind person at the location assisted us with getting the rental checked out. Even she had to call customer support because the system wouldn't proceed with our reservation for some reason. The local person was very helpful. The computer system leaves something to be desired.

Carole J.
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El cliente no dejó un comentario.

Kaitlin T.
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As a first-time customer, I really appreciated how friendly and helpful the staff was. However, it'd be nice if the additional equipment I ordered was placed in the vehicle before pick up, instead of having to pick up (dollies, etc) in the store.

danny B.
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El cliente no dejó un comentario.

jeff A.
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Gail at the Fairmont True Value is a great asset to the hardware store and to U Haul. Thank you for such great service. Jeff Amland

James W K.
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Ramp was very dirty. Lots of residue dirt and mud from previous renter. Had to be cleaned off before I could use it. Store personnel were very friendly and helpful in the process.

donald P.
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El cliente no dejó un comentario.

Todd T.
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El cliente no dejó un comentario.

Fabian C.
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El cliente no dejó un comentario.

jarod M.
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El cliente no dejó un comentario.

Loretta B.
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El cliente no dejó un comentario.

Trace T.
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I don't know what happened but I returned the trailer on time and then the next day I got a call and email from Uhaul saying the trailer hadn't been returned on time when in fact it had been returned 24 hours earlier. I called True Value and asked if it was ok to drop the trailer and not have to enter the building? Gail said it was ok. I did just that and called to let them know it was there. No one picked up the phone so I left a message. Then I get a call that the trailer hadn't been returned. UMM? Yes it had and I left them a message. I think something might be wrong with the communication between Uhaul rental locations and Uhaul itself. Either this is a business that doesn't check its voicemail or no one physically went outside to check. Ends up being a waste of everyone's time.

Brandon S.
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Everything went great!

Jim H.
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While the 26 footer worked well mechanically and was clean, the back tires are getting low on tread and they need to be replaced.

Elaine S.
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No complaints here. The staff was very friendly and helpful.

brian H.
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El cliente no dejó un comentario.

Leah J.
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El cliente no dejó un comentario.

John M.
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Maybe a bigger selection of rentals. but the customer service was outstanding. Very helpful personal working the desk.

Bruce W.
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Had to drive an extra 30 min to pick up the Truck. Gas gauge was different from actual amount. Worst vehicle I've ever driven. Door would not close and rattled the entire 1100 miles. GMC truck. The Ford was clean and drove fine.

Perry N.
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El cliente no dejó un comentario.

Beth H.
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We will return here if we need anything. Gail was the best!!

spencer W.
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El cliente no dejó un comentario.

JOHN H.
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Where I picked it up ...yes ...very nice Where I dropped off ....no...gave the sense of why are you bothering me!

TERRY M.
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El cliente no dejó un comentario.

chad P.
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El cliente no dejó un comentario.

Logan M.
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El cliente no dejó un comentario.

Andrew M.
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Excellent staff, great customer service!

Karen A.
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El cliente no dejó un comentario.

Revadean Q.
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Great customer service follow-up.

Mike T.
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El cliente no dejó un comentario.

Revadean Q.
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Return was very easy and quick. Good customer service.

Chad K.
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Knew exactly what to do!

Kelly G.
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El cliente no dejó un comentario.

Andrew M.
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El cliente no dejó un comentario.

Cary V.
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El cliente no dejó un comentario.

Logan M.
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El cliente no dejó un comentario.

Bernie S.
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El cliente no dejó un comentario.

Lewis S.
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Friendly employees.

Terrica B.
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Great and fast service.

DAWN F.
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The one I ordered wasn't even at the location. They had to search for another one and I ended up having to rent a larger one that was more expensive and wait 6 hours to get it. You can make sure reservations are respected and prices are honored.

lori S.
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Have more of a selection.

Amber N.
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El cliente no dejó un comentario.

Robert S.
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All went smooth

William S.
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No one to help load trailer and since they are left laying on the ground I had to lift and get it onto truck. This is hard to back truck and hook up. Tires were no good and had a blow out that caused a 4 hour delay in trip which then put us on the road during a hail storm that total the trailer and my truck. It was so bad your trailer has holes in the roof. Now I am dealing with your insurance and my insurance on both and the content. And that service is bad too. In less than 1 year this has happened with equipment from MN to CO every time we have used it.

EARL C.
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El cliente no dejó un comentario.

JASON V.
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El cliente no dejó un comentario.

John P.
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El cliente no dejó un comentario.

mark J.
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Great effort to pick up in handy in front of store and also return it almost to closing hours on time, thanks for your services.

Angie V.
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El cliente no dejó un comentario.

larry S.
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El cliente no dejó un comentario.

roderick J.
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El cliente no dejó un comentario.

Christopher N.
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Location does not have a place to deposit keys for a night drop, which resulted in me being charged for an additional day.

Jason S.
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Everyone was very friendly and it was a good experience?

Virgil M.
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Ratchet for the straps would not move and required wd40 soaking before they would turn.

Tamara A.
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El cliente no dejó un comentario.

juile W.
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El cliente no dejó un comentario.

Jacques C.
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They had several issues operating the system and took almost an hour and a half to resolve. I had prechecked in as well

Monte N.
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The day before I was to pick up at my reserved location, I received a voice mail message telling me I would need to pick up the truck in Mankato, MN (an hour away from this location). When I tried calling the phone number given to me for the location in Mankato, the number was disconnected. So, I called the Fairmont location and was told that they had a truck available for me. The folks at the Fairmont location were very helpful getting this situation straightened out. I've had this happen to me before where I set things up to pick up at one location and then at the last minute I'm told that I will have to go to a different location (many miles away) to pick up my rental. Given these experiences, I'm reluctant using U Haul in the future.

Dwight H.
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El cliente no dejó un comentario.

Tim Z.
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I am a regular customer at True Value. Their service at checking the truck in was quick and painless. Great people and facility. Thanks Andy

RENAE E.
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El cliente no dejó un comentario.

Bob S.
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Please make sure that the trailer is drivable. We drove the trailer for almost an hour with no back lights in the dark. I had to drive right behind my husband who was towing the trailer to our home. The attendant was very helpful in trying to get the lights to work. It ended up that he just said, "Hopefully you won't get stopped."

Don S.
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No comments

Barry W.
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El cliente no dejó un comentario.

NICK C.
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El cliente no dejó un comentario.

Todd R.
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El cliente no dejó un comentario.

Kathleen J S.
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El cliente no dejó un comentario.

MICHAEL M.
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Smoothest ride I've ever had I'm a U-Haul. True Value was very helpful in making the reservation for us.

Dwight H.
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El cliente no dejó un comentario.

Judy H.
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El cliente no dejó un comentario.

RON G.
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El cliente no dejó un comentario.

BETTY R.
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El cliente no dejó un comentario.

Dana R.
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El cliente no dejó un comentario.

Joyce R.
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You helped us during an urgent situation when we needed immediate access to a car trailer to tow our son's car with a blown out tire to get him to his college campus. We are truly grateful!!

Dwight H.
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El cliente no dejó un comentario.

Nathan F.
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El cliente no dejó un comentario.

Ross R.
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El cliente no dejó un comentario.

Jeffery L.
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El cliente no dejó un comentario.

Robert T.
Clasificación:

my daughter reserved a 15' truck over 2 weeks ago for the 21st of july they text her saying 1 was unavailable on thur. the19th. we had people taking time help us move. windom,minn location but they said we had to go to a iowa lake okabogy area or fairmont mine to pick one up.that is totally unacceptable when we had a reservation booked for windom,mn. it was a lot of extra time and distance to screw around for nothing. not very business like. some sort of refund would greatly appreciated.contract no. 23719777. thank-you for your time with this problem have a nice day.

Eva S.
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El cliente no dejó un comentario.

Eva S.
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El cliente no dejó un comentario.

TRACE T.
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Make the rental checkout time shorter.

Ronald A.
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Thanks for a okeasent experience !

Dennis S.
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Send me there to pickup not a Kwik-E-Mart

Kimberlee C.
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El cliente no dejó un comentario.

Roy S.
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El cliente no dejó un comentario.

Dwight H.
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Very courteous and helpful

David M.
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El cliente no dejó un comentario.

Nicole S.
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El cliente no dejó un comentario.

marilyn G.
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True Value in Fairmont has the best staff ever. They are always nice. and attentive. First U haul experience. Won't be my last.

paul M.
Clasificación:

El cliente no dejó un comentario.

Karl D.
Clasificación:

Truck wasn't swept out. Cigarette ashes in ash tray. Fuel tank listed as full but almost 10 gallons below full. Staff unhelpful, rude and slow

No se han enviado comentarios para esta ubicación.

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