Comentarios del cliente para Fairmont True Value

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Fairmont True Value

Grado total:

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Amber N. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

All went smooth

William S. en

Grado:

No one to help load trailer and since they are left laying on the ground I had to lift and get it onto truck. This is hard to back truck and hook up. Tires were no good and had a blow out that caused a 4 hour delay in trip which then put us on the road during a hail storm that total the trailer and my truck. It was so bad your trailer has holes in the roof. Now I am dealing with your insurance and my insurance on both and the content. And that service is bad too. In less than 1 year this has happened with equipment from MN to CO every time we have used it.

EARL C. en

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El cliente no dejó un comentario.

JASON V. en

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El cliente no dejó un comentario.

John P. en

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El cliente no dejó un comentario.

mark j. en

Grado:

Great effort to pick up in handy in front of store and also return it almost to closing hours on time, thanks for your services.

Angie V. en

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El cliente no dejó un comentario.

larry s. en

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El cliente no dejó un comentario.

roderick j. en

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El cliente no dejó un comentario.

Christopher N. en

Grado:

Location does not have a place to deposit keys for a night drop, which resulted in me being charged for an additional day.

Jason S. en

Grado:

Everyone was very friendly and it was a good experience?

Virgil M. en

Grado:

Ratchet for the straps would not move and required wd40 soaking before they would turn.

Tamara A. en

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El cliente no dejó un comentario.

juile w. en

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El cliente no dejó un comentario.

Jacques C. en

Grado:

They had several issues operating the system and took almost an hour and a half to resolve. I had prechecked in as well

Monte N. en

Grado:

The day before I was to pick up at my reserved location, I received a voice mail message telling me I would need to pick up the truck in Mankato, MN (an hour away from this location). When I tried calling the phone number given to me for the location in Mankato, the number was disconnected. So, I called the Fairmont location and was told that they had a truck available for me. The folks at the Fairmont location were very helpful getting this situation straightened out. I've had this happen to me before where I set things up to pick up at one location and then at the last minute I'm told that I will have to go to a different location (many miles away) to pick up my rental. Given these experiences, I'm reluctant using U Haul in the future.

Dwight H. en

Grado:

El cliente no dejó un comentario.

Tim Z. en

Grado:

I am a regular customer at True Value. Their service at checking the truck in was quick and painless. Great people and facility. Thanks Andy

RENAE E. en

Grado:

El cliente no dejó un comentario.

Bob S. en

Grado:

Please make sure that the trailer is drivable. We drove the trailer for almost an hour with no back lights in the dark. I had to drive right behind my husband who was towing the trailer to our home. The attendant was very helpful in trying to get the lights to work. It ended up that he just said, "Hopefully you won't get stopped."

Don S. en

Grado:

No comments

Barry W. en

Grado:

El cliente no dejó un comentario.

NICK C. en

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El cliente no dejó un comentario.

Todd R. en

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El cliente no dejó un comentario.

Kathleen J S. en

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El cliente no dejó un comentario.

MICHAEL M. en

Grado:

Smoothest ride I’ve ever had I’m a U-Haul. True Value was very helpful in making the reservation for us.

Dwight H. en

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El cliente no dejó un comentario.

Judy H. en

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El cliente no dejó un comentario.

RON G. en

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El cliente no dejó un comentario.

BETTY R. en

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El cliente no dejó un comentario.

Dana r. en

Grado:

El cliente no dejó un comentario.

Joyce R. en

Grado:

You helped us during an urgent situation when we needed immediate access to a car trailer to tow our son's car with a blown out tire to get him to his college campus. We are truly grateful!!

Dwight H. en

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El cliente no dejó un comentario.

Nathan F. en

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El cliente no dejó un comentario.

Ross R. en

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El cliente no dejó un comentario.

Jeffery L. en

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El cliente no dejó un comentario.

Robert T. en

Grado:

my daughter reserved a 15' truck over 2 weeks ago for the 21st of july they text her saying 1 was unavailable on thur. the19th. we had people taking time help us move. windom,minn location but they said we had to go to a iowa lake okabogy area or fairmont mine to pick one up.that is totally unacceptable when we had a reservation booked for windom,mn. it was a lot of extra time and distance to screw around for nothing. not very business like. some sort of refund would greatly appreciated.contract no. 23719777. thank-you for your time with this problem have a nice day.

Eva S. en

Grado:

El cliente no dejó un comentario.

Eva S. en

Grado:

El cliente no dejó un comentario.

TRACE T. en

Grado:

Make the rental checkout time shorter.

Ronald A. en

Grado:

Thanks for a okeasent experience !

Dennis S. en

Grado:

Send me there to pickup not a Kwik-E-Mart

Kimberlee C. en

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El cliente no dejó un comentario.

Roy S. en

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El cliente no dejó un comentario.

Dwight H. en

Grado:

Very courteous and helpful

David M. en

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El cliente no dejó un comentario.

Nicole S. en

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El cliente no dejó un comentario.

marilyn g. en

Grado:

True Value in Fairmont has the best staff ever. They are always nice. and attentive. First U haul experience. Won't be my last.

paul M. en

Grado:

El cliente no dejó un comentario.

Karl D. en

Grado:

Truck wasn't swept out. Cigarette ashes in ash tray. Fuel tank listed as full but almost 10 gallons below full. Staff unhelpful, rude and slow

nancy g. en

Grado:

El cliente no dejó un comentario.

Nathan R. en

Grado:

El cliente no dejó un comentario.

Joni L. en

Grado:

Uhaul needs to get better check in network! Too much time to get through the paperwork. Online red is simple! Why is the actual rental so difficult with lots of errors?????? Otherwise I like the availability and use of rental! Thanks!

Joni L. en

Grado:

Return area. I returned as directed to back of building then had to walk all the way around to check in inside store or to keybox. Would like to see them do a staging area for ins and outs! Uhaul.com needs to work on reservation system! All info in with online reservation then spent 15 min at pick up needing all the information again! Why?

Broc W. en

Grado:

El cliente no dejó un comentario.

mike w. en

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El cliente no dejó un comentario.

MARTHA S. en

Grado:

Discovered after pick up cargo area of truck was dirty. Ramp was stuck due to frozen mud? or jammed? Customer service was great during check out.

Philip D. en

Grado:

El cliente no dejó un comentario.

UPS D. en

Grado:

I have nothing to do with this order. I have asked many times to have my email address removed. I don't even live in the correct state. Rrobinson@ups.com is NOT the correct address.

UPS D. en

Grado:

I have nothing to do with this order. For some reason you have my email address I for this customer. I have asked MANY times for the local people to get he correct address but it never happens.

UPS D. en

Grado:

I have asked probably 20 times for you to get the correct email address. I'm in MICHIGAN.

julie b. en

Grado:

El cliente no dejó un comentario.

brad h. en

Grado:

it was an absolute NIGHTMARE working with this company !!!! promised a truck at least 3 wks in advanced checked on it at least 3 times just to make sure , an hour before we were supposed to move told there wasn't a truck available , people gave up there day and time to help us , finally after numerous calls we got a truck 2hours later , I would never recommend this company to any one ever!!!!!!!!!!

John L. en

Grado:

El cliente no dejó un comentario.

Christian Z. en

Grado:

El cliente no dejó un comentario.

brian p. en

Grado:

I usually rent from this location & have always been very satisfied with the service. I was a little disappointed the trailer was filthy inside & 1 of the cushion / tie down brackets was broken, detached & hanging in trailer. I really don't understand the value of the online check- in, when i had to answer the same questions at the store. Im not sure how doing it twice is cutting my time in half???

tim i. en

Grado:

Everything great!

john t. en

Grado:

El cliente no dejó un comentario.

David W. en

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El cliente no dejó un comentario.

Kari S. en

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El cliente no dejó un comentario.

STEVEN L. en

Grado:

Do not change a thing.

Anne H. en

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El cliente no dejó un comentario.

Katrina C. en

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El cliente no dejó un comentario.

Shawn H. en

Grado:

El cliente no dejó un comentario.

Curt D. en

Grado:

CRS was very professional and knowledgeable. No improvement necessary

mary s. en

Grado:

Uhaul network problems, unable to get a copy of our contract.o

BETTY R. en

Grado:

El cliente no dejó un comentario.

Christine S. en

Grado:

I was overcharge on the mileage by almost 100 miles. Whoever checked the odometer did not read this correctly. I am very unhappy on this situation because that is a lot of money for me.

Taylor A. en

Grado:

They added a 13$ gas fee when I put 30$ in for gas because it wasn't at exactly full

John M. en

Grado:

El cliente no dejó un comentario.

gendon o. en

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El cliente no dejó un comentario.

JOHN H. en

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El cliente no dejó un comentario.

Harvey A. en

Grado:

El cliente no dejó un comentario.