Comentarios de los clientes para Fairchild Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Fairchild Mini Storage

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Patrick M.
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First I picked up my trailer rental, drove 2 miles loaded my car only to find I had a flat tire on the trailer. I had to wait for over 2 hours for service. Then had to get a motel because it was to late to leave. Also when I picked up this trailer I was asked if I wanted to drop it off at Lewiston Idaho because it would be cheaper. I declined because there was a drop location where my destination was at. Only to find out they were no longer in business. So I was forced to drop in Lewiston 45 miles out of my way. Very very upset by this whole process.

Jennifer B.
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El cliente no dejó un comentario.

Emory C.
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The young man responsible was very capable and courteous.

Barbara V.
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Great experience. Friendly and prompt service.

TINA RENEE N.
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Very polite and great customer service

Bryan H.
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The gentelman that helped me with the rental and drop off was great, very helpfull, kind and curtious. Great experience.

James E.
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Very friendly and helpful. Also very knowledgeable and did great explaining everything especially the return steps.

Donald C.
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Quick and easy! The attendant was very nice and did a great job!

jeremy F.
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El cliente no dejó un comentario.

Terri P.
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El cliente no dejó un comentario.

Kathryn W.
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Very helpful and friendly!!! Keep up the nice work!!

WAYNE M.
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El cliente no dejó un comentario.

RANDAL S.
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El cliente no dejó un comentario.

KELLIE C.
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Very friendly service. Will definitely return in the future

Claudia P.
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El cliente no dejó un comentario.

JOSHUA B.
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El cliente no dejó un comentario.

Jerry T.
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Staff is very friendly understanding of customer needs. This is the second time that I have used their services. He remembered me from my last visit over a year ago. This staff knows what customer service is all about. I live 30 miles away and have other options but will always return to this U-Haul service center

AARON M.
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Charged more than expected and quoted. Also had the location and time we could get the truck changed twice on us. The price increased instead of getting a discount even with us getting the truck half a day later than requested. This made using Uhaul very difficult and frustrating

JEFFREY KIRK B.
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Airway Heights staff we're pleasant and informative.

James B.
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No Comment

DOUGLAS ROBERT M.
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The ruck was clean, and the employee working was very helpful with all parts of the process. However, the truck is really showing its age. The front suspension and steering seem to be very worn; idiots lights on the dash kept coming on and as to one I had no idea what it was so I had to call the service # (at which the woman was very helpful). It appears that the slot for the ramp has been damaged and the ramp was in crooked and very hard to operate.

Orlin A.
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The turn out of the fenced yard where the U-Haulare parked can be hard to make in a 26 ft truck

DANIEL THOMAS S.
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Whoever helped me was by far, the best Uhaul CSR I have ever met, hands down. Thank you for making our experience painless and very enjoyable. There was nothing more that he could have done to make our experience better.

EARTHCHILD B.
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El cliente no dejó un comentario.

Kyle P.
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Convenient. Easy. The manager asked me if I had hauled a motorcycle before and when I said I hadn't, gave me some good information (in addition to the literature on the U-Haul website) that was very helpful.

KAITLIN S.
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El cliente no dejó un comentario.

Wayne P.
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Great operation. Excellent service and attention.

Byrne B.
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El cliente no dejó un comentario.

Donna D.
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El cliente no dejó un comentario.

KEVIN B.
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El cliente no dejó un comentario.

JOHN R.
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El cliente no dejó un comentario.

NATHAN R.
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El cliente no dejó un comentario.

JOSEPH A.
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Excellent service. Process was easy and took only minutes. Service was beyond expectations, thank you.

ANDREW D.
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The gentleman was super friendly and answered all my questions. Location was easy to find.

Rachel N.
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This location had a lot of issues. We made a reservation for 4:45 and got there around 5. We then waited 45 minutes for our trailer because the uhaul computer system wasn't working. We were late to where we had to be, AND we weren't given the $50 reservation guarantee fee.

Angel H.
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El cliente no dejó un comentario.

Patrick F.
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Thanks for the quick and easy pickup. The staff here are super helpful and friendly. Will rent again.

WENDI S.
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This location doesn't even show up as a drop off for UHAUL. It would be great for those of us that live in Rural areas to know there is something closer than the corporate office to drop off. This is a great central location for all of the rural farm areas and the airforce base.

MICHAEL W.
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El cliente no dejó un comentario.

DENNIS H.
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El cliente no dejó un comentario.

SHEA H.
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El cliente no dejó un comentario.

Darrell D.
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El cliente no dejó un comentario.

Joseph Z.
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Excellent service. Best uhaul provider in the area in my opinion.

Cynthia B.
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El cliente no dejó un comentario.

Samuel T.
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El cliente no dejó un comentario.

Eugene L.
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the tire was flat but did not know until i had it loaded, had to unhitch the trailer, go get a compressor, fill the tire up to get it home, so i was unable to get the rest of my load, road side did not get to fix the tire until almost 9pm.

Isreal W.
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El cliente no dejó un comentario.

Matthew R.
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El cliente no dejó un comentario.

Martha E.
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El cliente no dejó un comentario.

Trevor H.
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El cliente no dejó un comentario.

Benjamin T.
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El cliente no dejó un comentario.

Joseph H.
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The gentlemen who was working was very nice and informative.

Richard D.
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El cliente no dejó un comentario.

Mark F.
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El cliente no dejó un comentario.

Rob M.
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El cliente no dejó un comentario.

Kenneth V.
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El cliente no dejó un comentario.

Sharon H.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

Richard R.
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I had a pickup scheduled for 8:30 am on 2/14/2020 and got there at 8:00 am, the sign said "closed". I knocked on the door and no response. I waited until 8:30 am and another guy returning a truck came into the property. We waited another 30 minutes and no one arrived. We waited until 8:45 and nothing. Another person came by to rent a truck and we waited. Another person came by and still no one. We waited until 9:00 am and still no one showed up. We all left. I had several men helping me move and they were at the site at 9:00 am and I had to call their business to tell them what happened. I was paying them $200 an hour and they waited. I called again just got a voice mail and no response. I started to go to another location after calling the online customer service. They recommended the Rustle Road location. I called one more time since it was a couple of miles away. Someone at the Fairchild Mini Storage answered and I asked him what happened and he said "I forgot and I got mixed up on the day" I knew he just slept in. He was very apologetic, so I turned around. My movers were sitting around and charging me. I got to Fairchild mini storage location and He apologized several times. I wasn't too happy. We started the job and mentioned your online service told me they would allow a 50.00 reimbursement when I finished. I went to my storage location and got charged the time they sat around waiting for the truck. I am not very happy and will never go to that location again, plus a few more people or more customers said the same thing. When I came back at 12:00 pm. after I finished he charged me the original price plus $7.95 for the use. I don't know if got the 50.00 discount. To say the least, I was very upset. I will never go there again. Rich Roney

John P.
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Tow Dollies need LED marker lights on the FRONT of the fenders, so drivers can see where they are at night (In their mirrors).

Gene A.
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El cliente no dejó un comentario.

James P.
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El cliente no dejó un comentario.

Garrett G.
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It was not the locations fault. I was called by a rep to change locations, because equipment wasnt available. The new location didn't have my equipment when I arrive and was still forced into a bigger truck.

Elizabeth B.
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El cliente no dejó un comentario.

Thomas L.
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Great Service. I'll use this location again.

Michael M.
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El cliente no dejó un comentario.

Ruby S.
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There is no left hand turn on Craig rd. Have to go down and turn around. Nice friendly service

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