Customer Reviews for Fairchild Mini Storage
(Distribuidor de U-Haul del vecindario)

128 comentarios

1529 S Craig Rd   Airway Heights, WA 99001

(509) 244-0520

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(509) 244-0520

1529 S Craig Rd
Airway Heights, WA 99001

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERPHEN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEVON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
3.0

Waiting on your deposit for a week or two is BS. Especially when they want money up front and you give right away but can't get back for a week or so.

Aaron D. 
Clasificación:
1.0

Equipment I reserved was not available to pick-up and was given smaller trailer with no compensation

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheri V. 
Clasificación:
5.0

Ninguno

Nicolae P. 
Clasificación:
5.0

Very easy drop off experience. Employee was quick, efficient and very nice. We were in/out in less than 10 minutes.

LORRI K. 
Clasificación:
1.0

Get decent help.

Gar V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maricris R. 
Clasificación:
5.0

Great experience. Good vehicle.

Ken G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP B. 
Clasificación:
4.0

I had already returned the key to the keyboard so could not upload the correct photo into the website because it would not let me choose the photos I took before returning the key

Rachel K. 
Clasificación:
1.0

El cliente no dejó un comentario.

JOSHUA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAVNATH G. 
Clasificación:
5.0

Great customer service.

Adonis W. 
Clasificación:
5.0

Bald tires

Brian N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Will S. 
Clasificación:
5.0

Well the gentleman that helped me was very friendly and helpful and very nice to work with... but the truck... well lets start with the fact that whoever had it before me was either hauling or smoking an extremely large quantity of Marijuana! So the who back of the truck but especially the cab reeked of it! So you can imagine i wasn't too thrilled about putting all of my family's belongings in it! Then to top it all off, about 300 miles into my 1700 mile trip the air conditioning stopped working! So needless to say I did not enjoy trucking across America in the middle of one of the hottest summers on record with the windows down the whole time! But on the plus side... the weed stink was a little better by the time I reached my destination.

Joel D. 
Clasificación:
3.0

My main complaint is that I did not originally make my reservation for this location and the pickup location changed to somewhere that was 25 minutes away versus 4 minutes. No email or communication from U-Haul. If I had not called to double check my pickup, I would have gone and had been at the wrong location. Why put in a reservation for a location and then have it be given away without any communication? Is that not the point of a reservation - to have it held for your reserved service? No complaints about the Fairchild Mini Storage location, just with communication from U-Haul as a whole.

SYDNEY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHASH T. 
Clasificación:
5.0

Great job

Isaiah R. 
Clasificación:
4.0

Have more locations as friendly and helpful as Fairchild Uhaul and Storage

Gerald P. 
Clasificación:
3.0

The trick did not hand a left torn signal, the gas gage was a 1/4 of a tank off.

Aimee J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
3.0

Was charged one mile when I'd traveled 150feet…the interior was covered in pet hair and smelled like wet dog.

Linda R. 
Clasificación:
3.0

El cliente no dejó un comentario.

THAREN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

R S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom C. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin B. 
Clasificación:
5.0

Great service

CAREY C. 
Clasificación:
3.0

Service representative new exactly how to hook the trailer up. The entrance was difficult to spot.

Joshua G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arlin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

Great help with the checkout walk through. Absolutely a pleasure to work with.

Thomas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip H. 
Clasificación:
3.0

My issue was them not checking in our equipment when we turned it in on Thursday.

Caleb B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene D. 
Clasificación:
4.0

Thanks. Quick pickup and drop off

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dakota H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS WILLIAM G. 
Clasificación:
5.0

Have more variety of trailers available

SAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

Nothing it was smooth fast and on time thank you !.

CLINTON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL THOMAS O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES WALTER S. 
Clasificación:
1.0

warn people that your trucks don't work in a little bit of snow

LAZARO F. 
Clasificación:
5.0

Very friendly and helpful!

Sarah M. 
Clasificación:
1.0

First I picked up my trailer rental, drove 2 miles loaded my car only to find I had a flat tire on the trailer. I had to wait for over 2 hours for service. Then had to get a motel because it was to late to leave. Also when I picked up this trailer I was asked if I wanted to drop it off at Lewiston Idaho because it would be cheaper. I declined because there was a drop location where my destination was at. Only to find out they were no longer in business. So I was forced to drop in Lewiston 45 miles out of my way. Very very upset by this whole process.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

The young man responsible was very capable and courteous.

Emory C. 
Clasificación:
5.0

Great experience. Friendly and prompt service.

Barbara V. 
Clasificación:
5.0

Very polite and great customer service

TINA RENEE N. 
Clasificación:
5.0

The gentelman that helped me with the rental and drop off was great, very helpfull, kind and curtious. Great experience.

Bryan H. 
Clasificación:
5.0

Very friendly and helpful. Also very knowledgeable and did great explaining everything especially the return steps.

James E. 
Clasificación:
5.0

Quick and easy! The attendant was very nice and did a great job!

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri P. 
Clasificación:
5.0

Very helpful and friendly!!! Keep up the nice work!!

Kathryn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDAL S. 
Clasificación:
5.0

Very friendly service. Will definitely return in the future

KELLIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia P. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
5.0

Staff is very friendly understanding of customer needs. This is the second time that I have used their services. He remembered me from my last visit over a year ago. This staff knows what customer service is all about. I live 30 miles away and have other options but will always return to this U-Haul service center

Jerry T. 
Clasificación:
3.0

Charged more than expected and quoted. Also had the location and time we could get the truck changed twice on us. The price increased instead of getting a discount even with us getting the truck half a day later than requested. This made using Uhaul very difficult and frustrating

AARON M. 
Clasificación:
4.0

Airway Heights staff we're pleasant and informative.

JEFFREY KIRK B. 
Clasificación:
5.0

No Comment

James B. 
Clasificación:
4.0

The ruck was clean, and the employee working was very helpful with all parts of the process. However, the truck is really showing its age. The front suspension and steering seem to be very worn; idiots lights on the dash kept coming on and as to one I had no idea what it was so I had to call the service # (at which the woman was very helpful). It appears that the slot for the ramp has been damaged and the ramp was in crooked and very hard to operate.

DOUGLAS ROBERT M. 
Clasificación:
3.0

The turn out of the fenced yard where the U-Haulare parked can be hard to make in a 26 ft truck

Orlin A. 
Clasificación:
5.0

Whoever helped me was by far, the best Uhaul CSR I have ever met, hands down. Thank you for making our experience painless and very enjoyable. There was nothing more that he could have done to make our experience better.

DANIEL THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARTHCHILD B. 
Clasificación:
4.0

Convenient. Easy. The manager asked me if I had hauled a motorcycle before and when I said I hadn't, gave me some good information (in addition to the literature on the U-Haul website) that was very helpful.

Kyle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAITLIN S. 
Clasificación:
5.0

Great operation. Excellent service and attention.

Wayne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byrne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN R. 
Clasificación:
5.0

Excellent service. Process was easy and took only minutes. Service was beyond expectations, thank you.

JOSEPH A. 
Clasificación:
5.0

The gentleman was super friendly and answered all my questions. Location was easy to find.

ANDREW D. 
Clasificación:
1.0

This location had a lot of issues. We made a reservation for 4:45 and got there around 5. We then waited 45 minutes for our trailer because the uhaul computer system wasn't working. We were late to where we had to be, AND we weren't given the $50 reservation guarantee fee.

Rachel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel H. 
Clasificación:
5.0

Thanks for the quick and easy pickup. The staff here are super helpful and friendly. Will rent again.

Patrick F. 
Clasificación:
3.0

This location doesn't even show up as a drop off for UHAUL. It would be great for those of us that live in Rural areas to know there is something closer than the corporate office to drop off. This is a great central location for all of the rural farm areas and the airforce base.

WENDI S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL W. 
No se han enviado comentarios para esta ubicación.

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