The vehicle was defective. - Required replacement of a turn signal bulb - Tyre pressure sensor was defective & giving a fault status message The person @ the location was wonderful. Great â€˜can do' guy. He fixed replaced the bulb although I was delayed by 30 minsRobert L.
Customer Reviews for Fair Oaks Gas Station Inc
(Distribuidor de U-Haul del vecindario)
South Pasadena, CA 91030
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 3:30 p. m.
- Dom.: 10 a. m. - 2:30 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Vic and Greg helped me in person and they are very wonderful, super nice and extremely helpful!! However, I was unable to check in or check out using your online system. we had technical difficulties both times and Vic spent almost 30 minutes on the phone trying to check me in when I arrived Sunday morning. very irritating & stressfulAlison B.
El cliente no dejó un comentario.Lisa S.
El cliente no dejó un comentario.EMILY ROSE F.
Very helpful and friendly staff member - van drove wellMary W.
Quick and easy pickup and drop off.ROBERT S.
This was a terrible experience. I was lucky enough to be at a gas station with a very helpful Shell Station Manager who helped even though it wasn't his job. When I made the reservation I selected to do "Over the Counter" pickup rather than mobile pickup. When I got to the gas station there was no way to do over the counter pickup. The location only allowed for mobile check-in. Even though I was at the location and ready to pick up truck, we were unable to get into the lockbox. Basically the Shell Station Manager had to troubleshoot this situation with me by calling up various Uhaul people. My initial reservation was for 9:00am and I wasn't able to get the van until 10:00am. That was very stressful for a packed day where I had to be many places at particular times.Michael G.
Very confusing and lack of communication from UHaul to gas station attendant. The attendant was very nice and apologetic but UHauls customer service was strange and confusing. I wouldn't do this again.Jason H.