Customer Reviews for Fair Lawn Auto Repair
(Distribuidor de U-Haul del vecindario)

113 comentarios

20-11 Fair Lawn Ave   Fair Lawn, NJ 07410

(201) 254-0490

Location Hours

  • Lun. - dom.: 8 a. m. - 6 p. m.

Services at this Location:

Contáctanos

(201) 254-0490

20-11 Fair Lawn Ave
Fair Lawn, NJ 07410

Services at this Location:

Location Hours

  • Lun. - dom.: 8 a. m. - 6 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I was overcharged.

rocio R. 
Clasificación:
1.0

This guy overcharged me for no reason. He is a scammer and I wish that place was clean like a real Uhaul representative rather than being in a dirty gas station.

ELHADJMAMADO D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lysander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Victoria C. 
Clasificación:
1.0

El cliente no dejó un comentario.

garfield L. 
Clasificación:
5.0

Very easy and friendly service

Adam S. 
Clasificación:
5.0

Renting from this location was a very nice experience. Thank you! Claire

Claire B. 
Clasificación:
1.0

Impossible to return. They did not speak understandable English, they made we wait 30 min to provide confirmation that truck was returned in good condition. They made me park the truck in one specific spot that hardly fit. Really terrible I will not be using u-haul again

LANCEALLEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nermine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eli C. 
Clasificación:
5.0

The gentlemen that helped me at this location was absolutely amazing! He was so nice and made everything so smooth!!! I would highly recommend this to place to people!!!!

Amanda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Smooth service

ADRIAND C. 
Clasificación:
5.0

I have rented uhaul before and this was the best place. Convenient and easy to do business with. The online registration was also great.

Paul S. 
Clasificación:
4.0

El cliente no dejó un comentario.

elisa T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cesar R. 
Clasificación:
3.0

I haven't had any success with the mobile check in/return feature. Staff at locations seems to have no idea how this works effectively.

Jordan K. 
Clasificación:
5.0

This dealer was very polite and accomplished, will definitely use again and recommend to others.

Joseph H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
1.0

Location overcharged by hundreds of dollars and submitted a fraudulent odometer reading (claiming I had driven 800 miles in 3 hours, which of course would be impossible)

Jason B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan M. 
Clasificación:
2.0

They should not be renting out Uhaul trucks that are not working properly. They already had a complain filed with Uhaul because the car key would not work all the time but still rented it out to me. I have never left a bad review before for any business, however, I am not a fan of how this matter was handled.

Efthemia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramakanth D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alane Chow R. 
Clasificación:
5.0

Good price for van rental which had less than 4000 miles on it almost new

Tom V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Khalid E. 
Clasificación:
3.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

Nice customer service

amanda R. 
Clasificación:
1.0

Really poor customer service and unprofessional attendant. Office dirty. Call me anytime for further details.

Simone H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lila D. 
Clasificación:
3.0

The location was convenient but dirty and difficult to park, I would comeback for the convenience of the location.. the guys that worked there were nice..

Gonzalo C. 
Clasificación:
3.0

This facility was easy to access from a local highway, but otherwise was nothing spectacular. It opted to use my mobile phone to run through the pickup process. While it was convenient, it certainly was not fast. It took at least 10 minutes to be “approved” even though all of my info was entered the day before while creating the reservation. The floor on both the drivers and passenger sides were covered in sand, and the cargo area had a bit of dead grass scattered about. The van was returned much cleaner than I received it. The van was otherwise fine and got the job done.

Larry K. 
Clasificación:
4.0

Maybe have complimentary coffee available. ??

Abraham W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hans C. 
Clasificación:
5.0

Nothing. It was real quick and prompt

Susan P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shereen W. 
Clasificación:
5.0

Easy to rent and truck was clean and large enough for a quick move!

Ileana A. 
Clasificación:
5.0

El cliente no dejó un comentario.

christina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicolas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rosanllel F. 
Clasificación:
3.0

I was overcharged due to what seems like a miscommunication with your customer service agent & mis-leading contracts. Initial quote and final bill are drastically conflicting. Will consider using a different rental company in the future.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

benjamin D. 
Clasificación:
1.0

Upon arriving at my scheduled pick up time I wasnt greeted by a service agent, but a gas station attendant that did not know how to submit the payment for the truck and I ultimately had to call customer service to be assited; in all it took over an hour to process and get me on the road. Next, upon attempting to drop off the vehicle, no one was to be found to tell me where to park the truck and even after finding someone the attendant directed me to someone else who stated "I dont know, it's not my problem". Needless to say I left the truck where I had I initially parked it. After neither was able to assist me in physically returning the truck to get any paperwork so I had to begin the process of mobile return, standing outside in the rain with my son, just so I wouldnt be charged an additional "convenience fee" because none of the attendants knew what they were doing. I will not use that location ever again, even if it means paying more for mileage as they are out of way.

Ronn S. 
Clasificación:
3.0

It was too far from where I lived. It was not the place I chose with my reservation. Very unorganized

Janet D. 
Clasificación:
3.0

El cliente no dejó un comentario.

April G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole G. 
Clasificación:
4.0

El cliente no dejó un comentario.

mark S. 
Clasificación:
5.0

Very nice respectful people, although not fluent in the english language (minor flaw) Their professionalism outweighed in language barrier.

tyler K. 
Clasificación:
1.0

I did not get confirmation that I returned van

Zbigniew P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Martin G. 
Clasificación:
5.0

Lower your prices.

Michael P. 
Clasificación:
5.0

Very friendly staff & helpful

Ceasar C. 
Clasificación:
1.0

I was very I was told that this location(a gas station) will not hire anyone just to improve the process for Uhaul. Reason being I was about to be charged for apparently not adding enough gas into the rental. It was given to me with 3/4 full tank and I returned it the same way, but apparently I was sent an email that I knew nothing about that stated It was given to me with just over 3/4 of a tank full. I explained that the young man (who was attending the gas station as well as the uhaul costumers) did not have me sign anything or go over the vehicle for damages, and also let her know he knew that there was only 3/4 tank of gas as he was also the one that pumped the gas into the rental and said “now we are ok” before I returned the rental. I cannot recommend this location to anyone, I should've known better but I decided to look at reviews for this location after my experience. My experience was not good at all!!

Javier F. 
Clasificación:
4.0

Gentleman that rented me the truck was very pleasant and well mannered. Helpful in always.

Catherine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

vanessa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
4.0

service was excellent.

Joshua W. 
Clasificación:
5.0

Pleasant to talk with

julieta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hamparsun I. 
Clasificación:
5.0

I would rent from here again

Debra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis R. 
Clasificación:
3.0

The truck fuel was completley empty - on E when I got in the truck. Had to immediately put gas in.

Frank R. 
Clasificación:
4.0

El cliente no dejó un comentario.

bradley L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Russell G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

candido D. 
Clasificación:
3.0

There was garbage in the cup holder. While I was on the road I noted that my gas tank was at 3/4 although the paper work said full. I was then charged for the missing gas that I did not use!!

ARNOLD S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Polina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chaim A. 
Clasificación:
3.0

El cliente no dejó un comentario.

James D. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARY KAY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan T. 
Clasificación:
2.0

Had to go around the block three times to be able to pull in, them I was made to pull out and go to another lot. NO room to drop the trailer off. Not even sure if they checked the trailer in? I wanted to use another U haul drop off, that I've used before but that location would not come up when making the rental? I would have rather have dropped the trailer at Any other dealer than this one, They had no room. were no help. and didn't speak english. Not a comfortable situation. The most stressful part of the move.

Craig A. 
Clasificación:
1.0

Not enough staff members to take care of guest. The staff members who helped me was extremely nice. He was just by himself running gas station, pumping gas and trying to help me. It took me about 30 minutes to get the car.

PARESH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott B. 
Clasificación:
3.0

I have no clue how much my credit card was actually charged because I was told I would get an email with the final charge after the van was returned with the total and have yet to receive any email and my initial receipt i got BEFORE I took the van does not have a total on it! Very frustrating not to know what you spent!

Bert A. 
Clasificación:
2.0

The van's odometer is inaccurate and added up miles quicker than they were traveled.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jonathan G. 
Clasificación:
5.0

We were extremely satisfied with our experience. The staff were very friendly & helpful. I would definitely recommend this location.

Felice N. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARC B. 
Clasificación:
5.0

El cliente no dejó un comentario.

joan R. 
Clasificación:
5.0

Large lot and easy to maneuver

Allison C. 
Clasificación:
2.0

Overcharged me

Dorothy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zion S. 
Clasificación:
4.0

Easy drop off location. Convenient because I was able to gas up there and drop truck off with very little hassle.

Jorge N. 
Clasificación:
3.0

VERY NICE PEOPLE THANK YOU CECILE

CECILE D. 
Clasificación:
5.0

I order online they U-Haul but the computer they the mistake he gave me a van and that a truck I came to the place the owner told me no problem we will fix it and thay did. I love the place

Irit L. 
Clasificación:
2.0

I reserved a truck at Paramus uhaul originally but received a phone call an hour before saying they don't have it in stock so they made me go to a further place.

Yuri H. 
No se han enviado comentarios para esta ubicación.

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