Customer Reviews for FC Simpson Lime Co
(U-Haul Neighborhood Dealer)

323 reviews

1293 Wadhams Rd   Smiths Creek, MI 48074

(810) 479-5998

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(810) 479-5998

1293 Wadhams Rd
Smiths Creek, MI 48074

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2:30 pm
  • Sun: Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Erica Korte 
Rating:
5.0

Customer did not leave a comment.

MICHELLE SMITH 
Rating:
5.0

Help with spotting trailer, dropoff and go. Emailed receipt. No problems.

Mark Phillips 
Rating:
5.0

Customer did not leave a comment.

Joy Goodman 
Rating:
5.0

Customer did not leave a comment.

Jeffrey tyrrell 
Rating:
5.0

Customer did not leave a comment.

Joshua Jones 
Rating:
5.0

Customer did not leave a comment.

Carl Eckert 
Rating:
5.0

Customer did not leave a comment.

GEORGE MEKJIAN 
Rating:
5.0

Professional experience from beginning to end. I would use this service again I was able to change my drop off location with one phone call great experience. The drop off went smoothly and I was checked out in less than ten minutes.

Clinton Bowerson 
Rating:
5.0

Customer did not leave a comment.

Connor Tinsley 
Rating:
5.0

Continue the awesome work!!

JOEL TATUM 
Rating:
5.0

Nothing, it was fast & easy. The owner was very friendly

Jan Hale 
Rating:
2.0

Customer did not leave a comment.

Kevin Grimes 
Rating:
5.0

Customer did not leave a comment.

Mitchell Pratt 
Rating:
5.0

These guys were outstanding

Patrick Caporuscio 
Rating:
5.0

This is the second time I have had to rent a uhaul. Very friendly and I would recommend anyone that's needs to rent a uhaul to go there.

Laura Denton 
Rating:
5.0

Always friendly and helpful

DAVID STEVEN SZATKIEWSKI 
Rating:
5.0

Nothing they do really great there. Very nice and pleasant

Charles Leonard 
Rating:
3.0

Customer did not leave a comment.

Gregory Majeski 
Rating:
5.0

Love the smaller locations, certainly beats waiting forever and the rude employees at the corporate store in clinton twp.

Angelo Pace 
Rating:
5.0

Maybe have a spare tire?

Randall Youness 
Rating:
5.0

Customer did not leave a comment.

Scott Killoran 
Rating:
5.0

Customer did not leave a comment.

Lewis Roe 
Rating:
5.0

Quality equipment. Good customer service.

Carl Diesslin 
Rating:
5.0

the salesman Mr. Simpson is always friendly and helpful making the check in and check out process simple for the customer.

gilbert sanchez 
Rating:
5.0

No improvement needed, in my eyes. These guys are excellent. I drive 30 minutes out of my way to rent a U-Haul from FC Simpson!! Excellent service and extremely fast hook up. A++++++ service.

Michael Fogal 
Rating:
5.0

Customer did not leave a comment.

ed parker 
Rating:
5.0

Thanks for the quick and easy process

Ursula Tkacz 
Rating:
5.0

Customer did not leave a comment.

Alan Weaver 
Rating:
5.0

The people there were very helpful and very friendly, very courteous and very respectful all the qualities I like, and for that reason, I would not hesitate to use them again thank you

Ernest Creach 
Rating:
5.0

Customer did not leave a comment.

Jasmine Amador 
Rating:
5.0

Great service, easy towling

Bruce Bowling 
Rating:
5.0

Customer did not leave a comment.

William Vavrina 
Rating:
5.0

U-Haul’s computer system was down, so they could not access my reservation and had to rent me the trailer manually, dealing with various frustrations from the computer system and making phone calls to rectify. Despite the difficulties, the gentlemen at this location were very pleasant, helpful, and knowledgeable throughout the process and got me on my way as quickly as humanly possible. I would definitely return to this location and recommend it to others.

ann finley 
Rating:
5.0

Customer did not leave a comment.

William Jeff Obrien 
Rating:
5.0

Customer did not leave a comment.

Carol Vargas 
Rating:
4.0

Customer did not leave a comment.

linda chapman 
Rating:
5.0

I thought it would of came with some kind of ramp to wheel stuff up into the truck

paula hower 
Rating:
5.0

Customer did not leave a comment.

david holka 
Rating:
5.0

Had great service on the phone with Uhaul representatives and great service at the place we picked up the truck.

Krystle Churchill 
Rating:
5.0

Customer service was excellent

Rita Swiecilo 
Rating:
5.0

We had a very good experience with our rental in regards to the truck and the uhaul staff.

Michael Phillips 
Rating:
5.0

Great service, helpful and friendly!!! Will definitely go back!

Krystal Churchill 
Rating:
3.0

There was no where to park the truck for after hours drop off.

heather turak 
Rating:
5.0

Friendly, fast and reliable. Always have a trailer available when I need one for shuffling my cars around. Have rented from here many times and will not hesitate to rent from again in the future!

Evan Ferguson 
Rating:
3.0

Customer did not leave a comment.

Jeff Lay 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY MAY 
Rating:
5.0

Customer did not leave a comment.

gary nairn 
Rating:
5.0

Customer did not leave a comment.

Robert Dean 
Rating:
5.0

Customer did not leave a comment.

Katherine Molino 
Rating:
5.0

Customer did not leave a comment.

CHANDLER MICHEAL 
Rating:
5.0

Customer did not leave a comment.

Michael Keoughh 
Rating:
5.0

great people

Bill Orr 
Rating:
3.0

It was close and convenient and the transaction was closed the next morning after afterhour drop off.

Caleb Wieland 
Rating:
5.0

Customer did not leave a comment.

Peter Cipollone 
Rating:
5.0

Great customer service Jon, kurt and Scott!

Tony Utash 
Rating:
5.0

Excellent I would highly recommend uhaul pods to others

Julie Brown 
Rating:
5.0

Customer did not leave a comment.

Jim Stoutmeyer 
Rating:
5.0

Customer did not leave a comment.

Joe Burk 
Rating:
5.0

Nice old guys

Brian Robertson 
Rating:
5.0

Customer did not leave a comment.

Joe Burk 
Rating:
5.0

Customer did not leave a comment.

Daniel Loch 
Rating:
3.0

24/7 online pickup was not working. Also my pick up location was changed the day before pick up 30 miles out of my way so u had to pay for more mileage usage to pick up and drop off truck. Called customer service and told them the problem with online issue and customer service was no help just kept giving me the run around, finally gave up and workers at location helped. I had to redo everything at pick up location in person.

Kevin DeMar 
Rating:
5.0

Customer did not leave a comment.

Carrie Evans 
Rating:
5.0

Customer did not leave a comment.

sabine reindl 
Rating:
5.0

Friendly and efficient staff!

Susan Thomas 
Rating:
5.0

Customer did not leave a comment.

Randall Rankin 
Rating:
5.0

Customer did not leave a comment.

Deanta Davis 
Rating:
5.0

your after hour pick up was a real pain super long process I think that needs to be looked at because it took a hour to finally get the key!

dwayne sopha 
Rating:
5.0

Customer did not leave a comment.

TERRENCE PATRICK GRIFFIN 
Rating:
5.0

The service I received was great. I talked with several agents and they were all helpful and were aware that the container was 400 miles away from me as it contained my granddaughter's possessions when she moved out of her house to another state. I would use U Haul again and it was cheaper than other movers I had contacted for the same service. Thank you for everything.

Suzanne Clement 
Rating:
3.0

The problem was with the delivery of the pod to the new address. Kept getting the excuse there was no driver; so hire drivers to improve customer satisfaction.

Patrice Ford 
Rating:
5.0

Customer did not leave a comment.

Dan Evans 
Rating:
5.0

Customer did not leave a comment.

GORDON FARNSWORTH 
Rating:
4.0

Customer did not leave a comment.

Charlene Engle 
Rating:
5.0

Customer did not leave a comment.

Karen Huszti 
Rating:
5.0

Nothing. All was perfect. Very nice people, took some stress out of moving day.

Lucas Whittaker 
Rating:
5.0

Customer did not leave a comment.

Ed Laeder 
Rating:
5.0

I think your service was wonderful and human friendly ..Very nice people 👍 Thank you

Renee Hewitt 
Rating:
5.0

Not only did they have the unit ready when I arrived, but it was in excellent condition. They helped thru the entire procedure and checked everything prior to letting e leave to make sure my vehicle and the unit we're properly hooked up and working together. I would not only use their service again but I would recommend them to anyone who needs a small trailer.

Jesus Castillo 
Rating:
5.0

Friendly, fun guys. Love using small mom and pop businesses.

Mary Conlan 
Rating:
5.0

Customer did not leave a comment.

Steve Ahlquis 
Rating:
5.0

Staff was friendly, helpful and knowledgeable!

Deborah Kreuger 
Rating:
5.0

Requesting final receipt of expense for rental

maurice tucker 
Rating:
5.0

Great People

frank harris 
Rating:
5.0

Customer did not leave a comment.

James Kos 
Rating:
5.0

Customer did not leave a comment.

Sandra Rutledge 
Rating:
5.0

The whole experience was the worst I have ever experienced. I am beyond upset with U-Haul and their lack of customer service. I would be embarrassed and ashamed if I worked or owned a part of this company. I will make sure that I do not suggest U-haul for people in the future. On one bright note Kurt and the staff at FC Simpson are amazing and great people to work with. The rest of your organization could learn a lot on how to treat customers and people in general from them.

Derek Steele 
Rating:
4.0

Improve online check out process

Christopher Schultz 
Rating:
5.0

nothing

Richard Henk 
Rating:
5.0

Very friendly, helpful, and professional. Great experience, without any issues, for both of my recent trailer rentals.

Jim Esch 
Rating:
5.0

Customer did not leave a comment.

jeff white 
Rating:
5.0

Customer did not leave a comment.

Tom Valko 
Rating:
5.0

Customer did not leave a comment.

Peter Cipollone 
Rating:
5.0

We were asked to drop the truck off at a different location. When we got to correct location after driving for about 1/2hour. The drop off place was chained off. We called the 800# they informed. Us what to do. What should have taken 15 minutes turned into an hr. The owner came out let us in. He was very friendly.

Michelle Przeslawski 
Rating:
5.0

Customer did not leave a comment.

Peter Cipollone 
Rating:
5.0

They were very helpful and safety focused definitely a great experience

Austin Miller 
Rating:
5.0

Customer did not leave a comment.

Terrance Ross 
Rating:
5.0

Customer did not leave a comment.

Richard Robinson 
Rating:
5.0

FC Simpson made it easy to rent a clean great condition UHAUL truck. Thank you.

Sean Flanagan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

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