Comentarios del cliente para EzmissionsCom Alpharetta

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de EzmissionsCom Alpharetta

Grado total:

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Rachel S. en

Grado:

El cliente no dejó un comentario.

LaSandra W. en

Grado:

STOP DOUBLE AND TRIPLE CHARGING PEOPLE THEN TELLING THEM THEY WILL HAVE TO WAIT 3 TO 5 BUSINESS DAYS TO GET THEIR MONEY BACK. I WAS CHARGED THREE TIMES FOR ONE FREAKING RENTAL

Gerald P. en

Grado:

Fast, Friendly Service. I was in and out in minutes after ordering online. Smooth transaction.....

JEFFERY B. en

Grado:

El cliente no dejó un comentario.

Cathryn B. en

Grado:

My original reservation 21482118 had no trucks for me & sent me to another location that said was honoring the reservation, it instead issued a different reservation, 90168931 and charged very much more. I was informed it was closed, but I have no idea how I could be charged with no notice or my approval. I was told an email was sent, but is not in my account. Please contact me to get this resolved. 678-525-2282.

Gail W. en

Grado:

El cliente no dejó un comentario.

Julie K. en

Grado:

Very helpful and friendly. Fastsevice

Pamela B. en

Grado:

Very friendly and accommodating when my original online reservation was not correct. Would definitely use this location again!

Jacquelyn H. en

Grado:

Marking on where the office is located - some time of sign. I drove around the block 2 times.

James S. en

Grado:

El cliente no dejó un comentario.

JOHNATHAN H. en

Grado:

El cliente no dejó un comentario.

Sal E. en

Grado:

El cliente no dejó un comentario.

Sezai B. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

El cliente no dejó un comentario.

Aushia B. en

Grado:

El cliente no dejó un comentario.

Stephen B. en

Grado:

El cliente no dejó un comentario.

Chaddrick B. en

Grado:

It was all good.

Guillaume F. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

More clarity for the online reservation when choosing between intown (same location) pick-up/drop-off and the out of town option for pickup/drop off and different locations. It was confusing to me and before I knew what had been selected I had completed the order for in town, which I did not know. Also better advertising for mileage rates intown vs out of town.

Matthew D. en

Grado:

El cliente no dejó un comentario.

Reuben M. en

Grado:

No parking spot available. I had to park along a tree line

Matthew L. en

Grado:

Really helpful associate checked me out, made it a simple process.

IRIS B. en

Grado:

The guys there were awesome ran into a problem with credit card and with both of their help got problem resolved!! Great customer service. I will continue to use this location and reccommend to others... Mrs. Jenkins

Kathleen A. en

Grado:

Super easy to rent from. Very helpful

Jeff B. en

Grado:

Everyone was responsive and overall a great experience

Patrick D. en

Grado:

Do a better job inspecting your equipment. The trailer I rented had a flat tire that was not noticed.

Andrew S. en

Grado:

El cliente no dejó un comentario.

Lynn T. en

Grado:

The computer was down at this location upon picking up the truck. The truck had transmission problems. It also needed a front end alignment. The location itself was not clean due to someone vomiting in the parking lot earlier in the morning which had not been cleaned up.

R. Daniel F. en

Grado:

El cliente no dejó un comentario.

Sharon B. en

Grado:

Corey was wonderful. He hooked up the trailer for me in no time at all, and I was on my way! When I returned he patiently guided me to back it into the parking spot. I strongly recommend this U Haul location. They had the equipment I needed, excellent hours, convenient location, great service.

Madison R. en

Grado:

I did not know that U-Haul does not have a “no smoking” policy. The truck I picked up REEKED of cigarette smoke. It was nauseating for a 4 hour drive for a non-smoker. I’ll probably look for other rental companies with a non-smoking option in the future.

Edward H. en

Grado:

dropped off after hours on a Sunday wish they were open later...possibly would have felt more comfortable dropping of trailer if staff was there till 5 or 6...

Eric P. en

Grado:

El cliente no dejó un comentario.

Justin A. en

Grado:

Had a great experience with both the staff and equipment, I will certainly use this location again.

Randy c. en

Grado:

El cliente no dejó un comentario.

Joann W. en

Grado:

El cliente no dejó un comentario.

Connie P. en

Grado:

El cliente no dejó un comentario.

Lamont R. en

Grado:

El cliente no dejó un comentario.

JoAnn W. en

Grado:

Everything was great

alana p. en

Grado:

The truck was filthy and smelly. The trailer was not connected properly. The trailer deattached during transport. The owner Robert Eaves is a rude, nasty, money hungry liar.

Valerie C. en

Grado:

El cliente no dejó un comentario.

Elizabeth Z. en

Grado:

El cliente no dejó un comentario.

Dale H. en

Grado:

El cliente no dejó un comentario.

DANIEL H. en

Grado:

Make ur prices more competitive, lower

Michael H. en

Grado:

Employee was fast, friendly and professional.

Tameka H. en

Grado:

The agent called stated I stole the truck. She provided my information to another customer. That customer called me. After I returned the truck I received emails stating I did not. Worst experience

George W. en

Grado:

El cliente no dejó un comentario.

Susan K. en

Grado:

El cliente no dejó un comentario.

Janice H. en

Grado:

Get better brakes! They wasn't good in the truck I had.I told the guy at u haul before I left.

Joe S. en

Grado:

El cliente no dejó un comentario.

Letitia H. en

Grado:

El cliente no dejó un comentario.

Donald L. en

Grado:

El cliente no dejó un comentario.

jose j. en

Grado:

El cliente no dejó un comentario.

Ken M. en

Grado:

Put air ride seats in the trucks. It beat me to death. I pray I never have to rent another truck like the one I had.

John M. en

Grado:

El cliente no dejó un comentario.

Rick D. en

Grado:

El cliente no dejó un comentario.

Derrett G. en

Grado:

El cliente no dejó un comentario.

Hyeyun K. en

Grado:

Love the staff, very kind and honest. Rental is always clean and the service is always excellent.

JEFFERY B. en

Grado:

El cliente no dejó un comentario.

Eddie B. en

Grado:

Very helpful

Michael M. en

Grado:

When I arrived to pick up the truck, I asked to have my wife added as a driver. The attendant acted if this was an imposition. They finally agreed and did add my wife as a driver. As typical with most rental I obtain a walk around the vehicle is completed. Once again the attendant was put out, but complied with our request. We did not inspect the interior to the truck before leaving. Upon reaching the location of our move we found blankets, trash, & equipment we had not requested. Seems that no one made an attempt to clean out the truck before renting it to us. I will not use this location again when needing to rent a Uhaul.

Charles S. en

Grado:

I had to wait for the lady who recieved my rented equipment when I arrived at the location. Then, she could not print out the receipt. She did not know how to work the printer.

David S. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

jorge a. en

Grado:

Attendant was very professional and efficient, will definitely rent again at this location.

Thamer M. en

Grado:

They over charged me as the agent was unprofessional

DAVID V. en

Grado:

Attendant was obviously having a very bad day and taking it out on her customers, almost to the point of being insulting. I will NEVER return or rent anything from this location again.

Leo S. en

Grado:

very, very, VERY difficult to drop off auto-transport trailers at this location. Suggest letting customer drop off trailer on the side of parking lot and then having staff position trailers in tight parking spaces separately. =)

Carlos P. en

Grado:

location could not find the key to the truck. A 5 minute check-in turned into a 90-minute ordeal looking for a lost key that the previous night attendant had taken home. He had to drive back to return the key so I could leave. Process and quality control sucks!

Cynthia F. en

Grado:

El cliente no dejó un comentario.

Curtis S. en

Grado:

took about an hour to get the truck, even though we had reserved it online the day before, could be a little quicker.

Ryan E. en

Grado:

El cliente no dejó un comentario.

Erik R. en

Grado:

El cliente no dejó un comentario.

Daniel T. en

Grado:

El cliente no dejó un comentario.

matt b. en

Grado:

El cliente no dejó un comentario.

rae m. en

Grado:

El cliente no dejó un comentario.

Joy D. en

Grado:

Great Service

francis a. en

Grado:

The uhaul rep named Kory was excellent and very friendly. He took care of us in no time and made sure we were satisfied with the service. Would use this location again and again.

Tish H. en

Grado:

El cliente no dejó un comentario.

Samuel L. en

Grado:

El cliente no dejó un comentario.

Curtis K. en

Grado:

The agent is very friendly and helpful. Thanks.

DOUG H. en

Grado:

El cliente no dejó un comentario.

Thrinadhreddy p. en

Grado:

El cliente no dejó un comentario.

Brian Y. en

Grado:

Personnel was hard to find.

SHALON R. en

Grado:

El cliente no dejó un comentario.

Susan H. en

Grado:

El cliente no dejó un comentario.

Cathy L. en

Grado:

El cliente no dejó un comentario.

Angela B. en

Grado:

Nothing at all it was AWESOME

Pranav M. en

Grado:

El cliente no dejó un comentario.

RIDVAN A. en

Grado:

El cliente no dejó un comentario.

Rachid H. en

Grado:

The only thing that needs to be looked at is the online (chat) service they ask for things that has no sense , like :alternate # /or passport in hand /or lease agreement before they can let you drive the equipment , these things need to be told at the time of booking the equipment , not the time of pick up , Also the charge of $14 insurance , they don’t ask for it when booking but at the time of pick up you can’t go any further with pick up process if you don’t buy it , that’s called tricking your customer , I drove 3.7 miles why I have to pay $14 insurance .

Ralph D. en

Grado:

El cliente no dejó un comentario.

gina g. en

Grado:

I rented a uhaul in Alpharetta at ezemissions off of Hembree rd. The customer service was excellent and I was out of there with the uhaul in no time.would definitely recommend

Prescott W. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

Everything was very good. Guy that rented it to me was very friendly, helpful, fast and professional. Next time I need a truck I will definitely be back. The only complaint I have is that i ordered a 27' truck and paid for that, but I got a 20' for the same price as the 27' and so everything wouldnt fit in one load. I only moved about 4 miles so it wasnt a huge deal for me just a little big of an inconvenience.

Jeff N. en

Grado:

They were there a little early?? Had it ready, paper work was quick. Nicely done. Thank you.

Harry S. en

Grado:

El cliente no dejó un comentario.

Jean Pierre T. en

Grado:

Happy Holidays

Janice H. en

Grado:

El cliente no dejó un comentario.

ELIZABETH M. en

Grado:

The entire staff was delightful and extremely helpful! Will definitely return to this location for any future truck rentals! Great experience!!