Comentarios del cliente para EZmissions Com

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de EZmissions Com

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Layne K. en

Grado:

Drop off was super easy and the staff was friendly and nice. Would recommend this location for both pick up and drop off.

virel h. en

Grado:

They helped a lot! Way above and beyond. Friendly and professional. They made a stressful time much easier.

Lenore H. en

Grado:

El cliente no dejó un comentario.

Ankit S. en

Grado:

El cliente no dejó un comentario.

Ronald H. en

Grado:

El cliente no dejó un comentario.

Stephanie F. en

Grado:

El cliente no dejó un comentario.

KATHRYN B. en

Grado:

El cliente no dejó un comentario.

Brian G. en

Grado:

El cliente no dejó un comentario.

Geoffrey P. en

Grado:

El cliente no dejó un comentario.

Tyrone T. en

Grado:

Keep Doing A Great Job!????

Satyam S. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Patrick D. en

Grado:

I had to drive all the way back after I picked up truck to get furniture pads and dolleys as they didn’t put them in the truck which was strike one. Then they didn’t have two furniture dolleys and yet I’ve still been charged for two. Also, the truck leaked all over my very expensive couch. Furious.

Carla R. en

Grado:

El cliente no dejó un comentario.

SHEMEKA R. en

Grado:

I dropped off the truck and explained I was suppose to get a refund since I was over charged and they had no idea what I was talking about.

Joel B. en

Grado:

El cliente no dejó un comentario.

kathy b. en

Grado:

Extremely slow service. It would help if you had additional staff.

Bob H. en

Grado:

6 gallons for 50 miles tells you this engine need service /work and the customer pays the high cost at 8 mile to the gallon. i left the gas receipt witjh ypu .

Win W. en

Grado:

El cliente no dejó un comentario.

Matthew N. en

Grado:

My biggest issue is how congested the rental location was. The facility is off a busy road and the parking lot is rather small.

Chris H. en

Grado:

I booked on-line for a location near my home. On my way I got a text saying the equipment was not there and I had to go 30 mins away to pick it up. Then I was not able to rent it one way despite already having to go out of my way. The staff at the location was fantastic! The lot was way too small.

NANCY R. en

Grado:

the location is good, but the place itself is too small, they sell cards. soda goodies and moving articles there are not many, this neglected and dirty. outside there is like an emission workshop, which reduces the space for parking.I had an accident but the attitude of Robert Eaves outside of being antiprofessional was inhuman, he cared more about the carhe did not even finish parking he approached the car to observe the damages of the car, he retired and brought a big staircase to observe the roof, In no time do I wonder what happened, how did it happen, "are you okay"? it looked like piranha (here's money to win). When I enter the office a lady showed me a photo where the price of each piece of cars is detailed when they have some damage. (I saw reasonable prices) she also did not ask me what happened, I told her, everyone looked at the car, why they do not look at what happened to me? !!! I broke my lip, blood through my nose, my clothes were bloody, I watch it go away and just told me. "Oh my god I'm sorry" I think for me they sounded hollow words without feeling. Robert texting with someone sending photos asking prices.When he finished, he asked me how Iwill pay by credit card or with the card that is in the system, and I said, you have not told me how much it is, you have not explained anything to me, I do not have a credit card and in my card I do not have much money depending on the amount I want make a payment arrangement. I received a call, I answered and it was from my bank, asking me about an unusual transaction of 1,200 (I do not remember the exactly amount but I can find out in the bank), I got upset and asked Robert, you have swiped my card twice without telling me how much it is? without my authorization? !!! When he printed the papers the amount was totally different (1,614.94). Ithink it was an unacceptable abuse coming from a person who represents the image of a company that has a beautiful history of how it started and is in all cities nationwide. At the end he print the papers and the amount was totally different I apologize for the accident and thank you very much for your time and give me the opportunity to write what happened, and I hope to contact me to reach a fair settlement

William E. en

Grado:

El cliente no dejó un comentario.

Kunal P. en

Grado:

Everything good except cust service at the location. He was insisting on insurance and when i declined politely he started scaring saying that the car had accident recently. Thrice he was trying to force me to change my mind and buy insurance.

Bill G. en

Grado:

El cliente no dejó un comentario.

Cayden S. en

Grado:

I put in a reservation a week in advance and requested a furniture dolly. However there were not any available when I went to pick up the truck. They told me to go to another location over 20 minutes away. Now how is that customer service, especially when I had already reserved the equipment a week ahead of time. This made my move extremely inconvenient. Last time I trust Uhual and will use another company next time who can fulfill what customers order.

Jeremy K. en

Grado:

El cliente no dejó un comentario.

HARRY M. en

Grado:

El cliente no dejó un comentario.

Torrey T. en

Grado:

The reps did everything they could despite the computers being down. I think the experience would have been much better of the computers were running properly.

Dana H. en

Grado:

Great service and assistance

Anthony A. en

Grado:

El cliente no dejó un comentario.

Priscilla M. en

Grado:

Joseph and the MANAGER are great.

Mary Ann J. en

Grado:

Fast and friendly service. I will definitely use them again in the future.

Ryan L. en

Grado:

El cliente no dejó un comentario.

Sandra Hesham S. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Craig L. en

Grado:

El cliente no dejó un comentario.

Jason E. en

Grado:

Owner Robert Eaves is great.

Priscilla M. en

Grado:

The reservation was for 10 to 8 pm and the paper when I went to pick it up said 10 to 5:00 closing and that I had to have it back before 5. Then my help arrived after 4:00 and I tried to contact the office to leave a message or text. Couldn’t leave a text but I left 2 messages. Fortunately, it ended well with the charge being only for 1 day and it wasn’t reported stolen! It was upsetting for a while.

Marjorie R. en

Grado:

The young man who helped me was great and went beyond. He is a great employee.

Felton M. en

Grado:

My Uhaul was dirty on the interiorand exterior. Some of the previous damage to the Uhaul wasn't documented. The staff was nice and professional while I was there. These things should have been taken cared of before i picked up my Uhaul. There was vomit on the passenger door inside and out and chocolate smashed on the floor board.

donna s. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

Have all uhaul sites operate like this one

ARTURO A. en

Grado:

El cliente no dejó un comentario.

winston p. en

Grado:

El cliente no dejó un comentario.

Antonio J. en

Grado:

El cliente no dejó un comentario.

Roger J. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

JOSHUA M. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

El cliente no dejó un comentario.

William W. en

Grado:

El cliente no dejó un comentario.

Christi B. en

Grado:

El cliente no dejó un comentario.

LUDIN B. en

Grado:

Great experience! Will recommend and do business again!

Mark B. en

Grado:

The inside of the truck was dirty and the passenger mirror was broken. The location is very hard to get in and out of with limited parking, even for pick up. Very helpful employees though.

john c. en

Grado:

dolly and furniture pads were supposed to be on the truck, but they weren't. staff was helpful in deducting those charges from my bill.

jerry k. en

Grado:

El cliente no dejó un comentario.

Stephen W. en

Grado:

I'm in the system and they make it so easy

Christopher C. en

Grado:

El cliente no dejó un comentario.

lazara a. en

Grado:

El cliente no dejó un comentario.

BOB C. en

Grado:

Great staff and service! Will definitely rent my next truck from there.

Lowell H. en

Grado:

El cliente no dejó un comentario.

Maurice M. en

Grado:

I rent trucks from the rosewell road location between 4 and 5 times a month always great customer service

Scott L. en

Grado:

great service, I cannot think of a way to improve it. maybe give a coupon for a discount on a future car wash, but that is not needed.

Sally R. en

Grado:

Not a thing.

greg p. en

Grado:

tight parking, but convenient location

James J. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

Daniel A. en

Grado:

Good service, quick in and out process with no delays or inconveniences. Would repeat and recommend

Mo W. en

Grado:

Everything was perfect. As usual.

Brent R. en

Grado:

El cliente no dejó un comentario.

Rodney L. en

Grado:

El cliente no dejó un comentario.

Katherine J. en

Grado:

The attendant was not very thorough. Did not describe the insurance options when asked. Also skipped over things that I saw labeled "You must read to the customer". Which if anything simply opens this location and Uhaul up to liability.

HERMAN F. en

Grado:

El cliente no dejó un comentario.

robert g. en

Grado:

1. difficulties setting up the rental (no fault of the current provider) resulted from U-Haul agreeing to provide truck, but subsequently emailed that it was not available at that location. 2. U-Haul provider forgot to provide items rented in truck, but "made it right" by driving to my location to bring the items 3. Check-out was disorganized

Scottie K. en

Grado:

Old time truck, other than that it was okay.

Maurice M. en

Grado:

A.1 service never have any issues with getting the truck I need

Brittany B. en

Grado:

El cliente no dejó un comentario.

Manish H. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

El cliente no dejó un comentario.

TYLOR S. en

Grado:

El cliente no dejó un comentario.

Christopher W. en

Grado:

El cliente no dejó un comentario.

Todd J. en

Grado:

The only issue was that EZmissions did not have a furniture dolly for rent, even though we had requested one. However, I was able to buy one instead.

Anupam S. en

Grado:

El cliente no dejó un comentario.

Charlie S. en

Grado:

El cliente no dejó un comentario.

Dallas F. en

Grado:

El cliente no dejó un comentario.

EBONI J. en

Grado:

El cliente no dejó un comentario.

etasia n. en

Grado:

Excellent Customer Service. The associate were very professional and patient making sure I got out the door. Thank you so much!

ron d. en

Grado:

El cliente no dejó un comentario.

Ted S. en

Grado:

El cliente no dejó un comentario.

Robert U. en

Grado:

El cliente no dejó un comentario.

ELIZABETH L. en

Grado:

El cliente no dejó un comentario.

Laterrica A. en

Grado:

El cliente no dejó un comentario.

Easter M. en

Grado:

El cliente no dejó un comentario.

Neal R. en

Grado:

I returned the trailer a day early. I asked if I was suppose to get a receipt and was told I wasn't. Today I was charged an extra day on my American Express. I've tried calling twice, leaving voice messages both times, but have not received a returned phone call. I called corporate and they have not been able to reach anyone at the location or the area manager.

Jesse B. en

Grado:

I would have preferred that a larger trailer was available, large enough to fit a king size mattress, but the employees at this site provided great service while being swamped with customers and this transaction was an excellent value overall.

Samia H. en

Grado:

Provide a truck that doesnt have oil spilled all inside with blue chalk. My items were partially ruined. And we had to hault use of the truck. We paid for nothing. And were promised a refund but the money was still taken out.

Giovanni R. en

Grado:

I rent an U-Haul for 1 week, extended the contract more and they charge me because they rent the truck to somebody else, they like to rip people off their money a $300 rental in other place become a $650 rent, customer services is really bad, pay more in the beginning in other company with no bad charges I’m the end

Gerald B. en

Grado:

El cliente no dejó un comentario.

Gary F. en

Grado:

Robert runs the best Uhaul location ever! I rent probably 6-7 times per year and its the only location I will go to. I'd give 6 stars if possible.