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Juan T.
Customer Reviews for EZ Stor Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The only thing wrong was one of the tires. It felt like it had a knot in it and felt like it was going to blow which was scary. Other than that great!
GINA D.The place is great. The man who helped us was wonderful ! If you want to help the next customer...put a jack on these trailers!! It is rediculous without one!
Kim T.Nice place thanks
KAROL S.The truck had trash in the back, they charge more than the other Uhaul rental dealer. On top of that, they also charge me for gas and it was replaced at the same place when I rented the vehicle. Waiting on a return call from Felix now for a refund.
BRENDA L.I know this isn't location specific but when I reserved my truck I purchased movers. The moving company didn't get any kind of notification until after 10pm the night before. I had my uhaul pick up scheduled for 8:30am and the movers didn't arrive until 11:30…. Just a lot of wasted time and I nearly missed my friends daughters bday party.
Brynn J.We tried to drop off the trailer and the guy refused to take it because he said they don't do trailers anymore even though the location was selected as our drop off location. The guy working at the uhaul drop off was very rude and disrespectful. We went to a different drop off location and the lady took the trailer and was super nice. I will not recommend or use Uhaul again because of how poor the experience was at this drop off location.
Tyler W.Trip went well with the excellent help and equipment from UHaul.
Robert G.Crystal provided courteous, friendly, and professional service. Thank you for caring about your customers - Great job! We are customers for life.
Timothy W.They were very helpful and accomidateing to all my problems.
Susan L.N/C
PETE A.keep up the good work !
Bruce F.Manager was great
Laurie K.Had to go to multiple locations because there was no trucks at all even though I had a reservation
Vincent S.Just keep up the Good Work !
Bruce F.Lower the fuel cost
Scot R.This was much easier than I imagined. Seamless!!! Well done UHaul!
Gregg H.Maybe have the vans backed in for an easy exit out.
Robert S.Gracias
Alan A.Both picking up and returning the truck was easy. Customer service was good both times also. Yes, I'd rent for this location again!
VICKI H.Do the same. Steve was exceptionally kind and informative. Give him a raise
GARY P.To start, I needed a truck today, but in the am. So the first one made a reservation with, wouldn't have a truck until 1:00. So I went to another UHaul location, and they didn't have a 20', but instead of leaving me until 1:00, he went into the reservation system, and low and behold he found one close by that I could go pick up rigjt then. Awesome ! So I went to the third location and once again, it was a very pleasant experience at pick up and drop off. Very good experience today.
JOHNNIE T.I had needs for 5 days straight. All locations were exceptional experiences under some very trying personal circumstances. I'm grateful!
ROSALIE K.I ended up needing a few things in order to utilize my trailer fully- I didn't realize there were different size balls on towing hitches. I also needed an adapter for the lights. The gentleman working was friendly, and was able to point me in the direction of an auto parts place, but the two trips to oreily put me behind schedule. Maybe I missed a checklist somewhere?
Mendy B.AC did not work
DONALD A.Very good
MARGARET R.THIS PICK UP LOCATION WAS EXCELLENT, HOWEVER, THE ONLINE SERVICE FROM U HAUL CONFUSES THINGS DUE TO LACK OF COMMON SENSE....
EDWARD M.N/a
Mario M.Renter did not give us any pricing information and did not let us know that we would be over charged for the uhaul. We also got a text saying we had to check in our UHaul online or we would be charged a $20 fee yet the link I was sent NEVER WORKED. Horrible service. The uhaul was dirty and had bits of broken glass in the back and lots of dirt. Over charged and misinformed
ISAIAH R.Best and closest drop off to our location. Best ever return.
Robert G.Nil!
HENRY H.Not applicable.
ROBERTO S.I had a wonderful experience. Your customer service staff, Crystal, was very helpful and had my truck all loaded with the accessories I needed before I arrived. Thank you so much.
VALERIE J.Awesome team, great customer service, professional and knowledgeable, Thanks Guys
VINCENT G.Everything was good except this location was about 25 miles away from my home.
Charles F.It was overpriced especially for only 24hrs AND overall less than 50mile drive
Melani S.I rented the Appliance dolly which is the only way to move large heavy items! No comparison to regular dollies. The man in the office was very helpful and polite. Even offered alternative procedure to return the cart since I could not get there before close of business next day. That's customer service at its best!
Jennie T.They confirmed i would not get an adjustment. U Haul is a rip off
MARGARET C.Enforce the mask wearing sign! The customer ahead of me was wearing a gun but no mask. Don't wait on customers who do not adhere to virus control.
Oren W.Uhaul needs to update the locations where equipment no longer can be drop off. I wias,surprise to find out the assigned drop off location was no longer a place to recieve equipment.
Vick G.Tight site to drop a trailer off at. Had to lift trailer off myself. No yard people to assist.
BRUCE G.Very friendly staff, clean facility and trucks. Gracias.
DAVID C.Crystal was very knowledgeable and professional. It was a pleasure being helped by her. Great customer service.
Rhonda B.