Comentarios del cliente para EZ Shoppe

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de EZ Shoppe

Grado total:

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Marty D. en

Grado:

El cliente no dejó un comentario.

Marta B. en

Grado:

The manager of the site was not helpful at providing information which made me feel uncomfortable about what I was getting into. The location I was told to drop off at was closed and when I called him to ask for help finding another site he said he could not help .

Houssine B. en

Grado:

Helpful,Professional and very Nice Custumer service at U-Haul EZ-Shop location I will highly recommend my friends and family to use U-Haul at this specific location. Thank you

Robert D. en

Grado:

The drop off location personnel were not as accommodating as the pick up location. I was confused as to the return time and Called to indicate that I might be 10 minutes late dropping the truck and they told me they would charge me the full $20 additional day fee if I was not there by the exact time of return. fortunately we arrived with one minute to spare.

David B. en

Grado:

El cliente no dejó un comentario.

Jerome N. en

Grado:

The owners at the EZ Shoppe were incredibly helpful as we needed a truck for a last minute emergency ! They went above and beyond to get us on the way quickly! I highly recommend heading over there for an easy quick and friendly service ! Thank you to the owners again!

Peter B. en

Grado:

El cliente no dejó un comentario.

elizabeth R. en

Grado:

I left my wallet in the truck and received a phone call from a female asking me if I had left anything in there I may need, if not they were sure they could use some of the things themselves. the gentleman that contacted me to inform me regarding the gas as a courtesy was very argumentative, how are you calling to be nice and become argumentative?

RANDALL O. en

Grado:

The U Haul site was part of a convenience store...the person who checked me out was efficient and friendly...

Ada Liz M. en

Grado:

The owners were very courteous the rental was quick and easy and the return as well the truck was clean and new.

Justin C. en

Grado:

El cliente no dejó un comentario.

eva S. en

Grado:

El cliente no dejó un comentario.

Bettianne B. en

Grado:

Excellent in all aspects... This location was so efficient and friendly and made the returning of a u-haul a very easy task.... Every person I spoke with behind the counter was a delight to speak to after my Check-out in New Jersey... Thanks to this location for making my experience so pleasant.....

Albelis C. en

Grado:

Customer service was very poor. The employees had no idea what they were doing. They charged me twice. They gave us attitude the entire time. I will never come back.

Lindsey B. en

Grado:

El cliente no dejó un comentario.

Lydia R. en

Grado:

El cliente no dejó un comentario.

Bryan M. en

Grado:

I had no issue with location but U-Haul in general. I requested a pick up location close to my apartment. Instead of getting me a location close to my apartment they send me 40 miles away to Shillington to pick up a 20' truck. ABSOLUTELY RIDICULOUS. I called and talked to a U-Haul Rep who didn't care about anything. This location was great in allowing me to pick this truck up early so I didn't have to come down an hour out of the way on the day i needed it. Will never use U_haul or recommend them again.

Sarah K. en

Grado:

El cliente no dejó un comentario.

angel P. en

Grado:

El cliente no dejó un comentario.

Felix A. en

Grado:

El cliente no dejó un comentario.

Chuck M. en

Grado:

The parking lot and store were kept well enough, but the owners/ employees were a little strange. Peeking out the windows and partway opens door, watching us without saying a word. As we were pulling off, it seemed as though they were trying to fish the key out of the lockbox with something. They were hovering around the lockbox for a few minutes, at the least.

Myisha C. en

Grado:

Nothing... customer service was fast and knowledgeable. Very professional, courteous and explained everything in detail. I will recommend them to friends and family for future rentals.

Jonathan K. en

Grado:

El cliente no dejó un comentario.

Cierra M. en

Grado:

I was double charged for my service and lied to about drop off time