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Philip E.
Customer Reviews for Ez Shipping Print & Office
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Great Staff ... Thank You Ladies 🙂🙂🙂
Salinda A.Customer service horrible Over charge Never use them ever again
Kerry G.Great customer service!!! They are all very helpful.
SYREETA C.Everything was satisfactory
EVAN O.Better equipment More informative staff
Jada G.N/C
jovannie S.The truck pulled to the right as I drove it. That required extra effort on my part to maintain my lane.
HERBERT H.Fix the app. We could not return using the app and it did not show the correct location of the vehicle with its gps.
Torrey T.Outstanding customer service and complete delivery instructions on use and care. I love the atmosphere in the EZ Shipping office and I will rent again from them. They did not let me down
Nancy W.The truck bed still had some debri from earlier renter. The gas tank lid didn't fit properly so the warning light came on along with check engine light.
John F.She was very pleasant to work with at EZ shipping. Checking in the truck was super quick and easy.
Nicole M.Pickup was easy, counter person helpful.
DAVID H.Make sure the truck u rent is the one you get. Plus price I was given for mileage was not what I was charged.
Lori C.Keep doing what you guys are doing giving that wonderful welcome, and customer service
Lisa W.Call me please my card wasé CHARGE TWICE TODAY. I NEED TO TALK TO CUSTERMOR SERVICE ASAP,,,,,
WILLIAM H.The vehicle that I utilized air conditioner worked but it didn't blow out of the vents.
Mary H.The best experience at a U-Haul dealer ever!
Derwin H.Great customer service and friendly
Monica J.The mobile app is horrible and runs slow.
Onyeka N.Very fast service and great location and workers! Great attitude and commitment
AHMAND B.Make sure the website is free of glitches. It cancelled my reservation when I went to pick up the truck.
Aleq F.Charges was placed on credit card of $45.00 extra that we were not expecting. We will never tent from this Tyrone Ga location again. Unhappy Customer
ROBERT B.Everything went smooth. The lady who checked me in was knowledgeable and polite.
melanie L.I would like a phone call from a manager in customer service for a refund. I've attempted calling and left a message about my rental experience. The location was great but I broke down on the side of the road on Saturday, august 28, 2021 and was left stranded for 10 hours before a tow truck was sent to come pick up my belongings. I would like to speak with someone from uhaul about this matter.
JUSTIN M.Very friendly and helpful.
DEBORAH J.This location is outstanding! Easy access, this small business is minority/Christian/woman-owned and the professionalism, friendliness, and customer service care reflects it! Would absolutely recommend this location even if you need to drive a bit out of the way!
NANCY B.Ninguno
GARY C.when i rented this truck it had a mattress in it from someone else that i had to dispose of and i returned the truck i put more gas in it and returned it with more gas than i started with and they charged me for additional gas. the website was not working when i returned and they charged me a 20 .00 fee , i do not know why. also when i rented , i was to pick up this truck at a local location ,and when i got there there were no trucks causing me to go an additional 10 miles out of may way. They did not seem to care .
WALTER P.The truck was available as indicated and the pick up was smooth and easy. Same for the return. Will rent from them again.
John W.I was rightfully advised to drop the key in the keybox and checkout. That is totally right, however what I didn't know was that I had to get info from the vehicle (pics,odometer, etc.) before I locked the vehicle to bring the key to the after hours box. Maybe alert the customers as to what they need to obtain prior to check out and locking the vehicles. Other than that, this store, owners, and staff are GREAT!
MICHAEL E.I recently rented a u-haul from ez shipping printing &office in Tyrone Ga.the customer service was excellent. The customer (ms.Stacie) was very nice.I will defiantly call on her the next time I need a u-haul and I have recommended her to two friends. Thanks u-haul and ms.Stacie, keep up the good work!
Timmy P.Cut mileage in half if renter has to go over 17 miles to another location.
ROBIN T.Servicio al cliente de excelencia. Excellent condition of cargo van. Extremely sa
mary L.Excellent customer service
John K.I would like to know the details of the two $35 charges on my receipt. One says fuel sales of $35 for 0.1 gallons. I returned the truck with more fuel in it than it had when I picked it up after spending $25 on fuel. The other says see below, but I don't see any details. Please advise if these charges will be refunded.
Matthew B.That 26' truck rental was not serviced prior to my pick up. It was 150% out of line, meaning the alignment was off. It was not safe to drive at all. I'd like to request a refund. I was also told I could keep the rental and just pay $40 day for each additional day. Then the drop off location was calling me to return the truck. Unbelievable experience
SANDOVAL F.Your verification did not work. The online help seemed not to know how to help. "Pamela" just assumed my phone was not working properly.
Odency J.The van had a dash warning light on - service the stability track. Apparently, I prior renter haul manure and the inside stunk. We had to keep the windows open at all times.
Patrick B.the store staff walked out with me , checked the truck, explained the process and promised I would get a receipt that evening by email. That is exactly what happened. She was lovely and helpful.
barbara H.Over charging me for a rental it jumped for 51$ to 143$ 😡😡😡😡
Michelle W.The service was awesome but the truck was full of ants.
Jerica C.