Comentarios de los clientes para EZ Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de EZ Mini Storage

Clasificación general:

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Easton E.
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Driver who pulled the truck up for us was smoking inside the truck as well as next to our personal vehicle. The truck smelled the entire cross country trip as a result.

Nelson B.
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El cliente no dejó un comentario.

lisa H.
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The location was fine but the actual U-Haul experience was extremely poor. I have used U-Haul for all of my moving needs and I've never had any issues until the last two times we used U-Haul. The trucks were dirty with a broken inside center counsel the truck bed was dirty as well and the car transporter we used had a large bubble in it that we thank god noticed before we put the car on it and started our journey and to top it off! We were only given a 150 credit for an issue that if we had not caught before we started traveling could have been a horrible accident which could have cost us our lives at the mist! It's totally unacceptable that U-Haul let us rent a car transporter that was damaged and only reimbursed us 150 for something they could have been life altering. We will not use your services again and we will tell our friends and family as well to not trust U-Haul. Thank you

John S.
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El cliente no dejó un comentario.

Julie G.
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A new employee did not have a clue on how to use the computer platform. After 2 face to face visits, several phone calls and 2 hours I was finally checked in and on my way.

Ronald F.
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Even though U-Haul was having system problems, these guys were able to work around it, and get me the trailer I needed. Thank you!

Michele R.
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El cliente no dejó un comentario.

Dewey S.
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T

JESSICA G.
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El cliente no dejó un comentario.

Michael D.
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Great customer service! Clean truck!

Douglas S.
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Check tires on auto transports for safety

virginia N.
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You can't improve perfection! Tony was outstanding and I appreciate his personal attention getting a 10' truck for me.

John C.
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i leave the last one as not marked, as Tony said his computer was down n he has to wait till it come up.The only problem i had as i could not get any thing to show i returned the trailer to his location in good condition n when i returned it on Wednesday ,which would show i had it for two days.He told me to call him later in the day to see if his computer is working.I did not call him as i feel he should call me.

Zofia Z.
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El cliente no dejó un comentario.

Lisa W.
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El cliente no dejó un comentario.

Salvador M.
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I used to work for the company and as a customer I didn't feel valued. I went to pick up a car trailer and after waiting 20 minutes they didn't have the trailer. I had to drive 10 miles away and wait another 25 minutes just to get the trailer. I wasn't expecting a full comp of the trailer but I wanted some sort of discount for the inconvenience and when I asked for that I was bounced around again as if no one had authority to do so. Lots of time waisted. Time is money and I'm in sales myself.

Paul M.
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El cliente no dejó un comentario.

sarah H.
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The woman checking us out took way too long. About 30 minutes just to get the info into the computer. She should have adjusted our return time.

Robin S.
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Just fine. Thanks

John B.
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The Uhaul National customer service reservation process is pathetic with incompetent employee - couldn't tell me the pickup location or the pickup time at time of reservation ? What is the point of calling ahead to reserve and giving credit card information do the customer service representative can't even complete transaction. Uhaul national customer reservation receives an “F” rating and that is being kind. You people suck !

TED S.
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I dropped off my truck using a smartphone. Very easy.

George S.
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El cliente no dejó un comentario.

LARRY W.
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Excellent location/operation. Very personable.

Paul M.
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El cliente no dejó un comentario.

keygan A.
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Give the next customer more steady and safe equipment. The car trailer that we paid for was rusted and old. It took us a very long time to hook it up because the the ratchet was so rusted. The ladies were of no help. They were afraid to call someone to hook up the car trailer. Also the tires on the trailer started smoking in the middle of our transition. We had to pull over so the trailer wouldn't blow up into a fire!

Brad M.
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El cliente no dejó un comentario.

KYLE S.
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Location seemed very confused with my reservation. The truck I reserved was not available and took a lot longer check out then expected.

Samuel T.
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El cliente no dejó un comentario.

William P.
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Have more blankets available for rental. Check vehicle tires. Truck we rented had low tire with a nail in it.

Fred D.
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El cliente no dejó un comentario.

Bill B.
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The 6 X 12 was beat up pretty bad.Tires on the edge of replacing. Trailers the 6 X 12 were very hard to find.

Shirley T.
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El cliente no dejó un comentario.

Montalvo G.
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NA

larry W.
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El cliente no dejó un comentario.

Darlene R.
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The employee was awesome I loved her friendliness and positive energy!

PAVEL P.
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Exelente!

Walter H.
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Have someone who knows the system for uhaul rental.there was no inspection of trailor ,which had damage to left fender area ,running lights worked but no brake,turn signal,or emergency flasher so this limited travel at night. Have a trailor savay person .

Cheryl R.
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El cliente no dejó un comentario.

nicole M.
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El cliente no dejó un comentario.

Michael D.
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Very professional employee and was very efficient!!

Guy G.
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Very helpful. Thank you!

Ronald S.
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El cliente no dejó un comentario.

MELINDA P.
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El cliente no dejó un comentario.

NEIL B.
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Employee said it showed no where in here system that she had a drop off coming.

angel T.
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I have no negative comments about the persons in charge of this location , they were very helpful and even though I arrived at closing time they were willing to receive the truck I had rented .

David M.
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El cliente no dejó un comentario.

Mary Lou S.
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El cliente no dejó un comentario.

THOMAS H.
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El cliente no dejó un comentario.

THOMAS H.
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El cliente no dejó un comentario.

Mike M.
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Unfortunately, the young lady that hooked the trailer up did not do so correctly and the trailer came off the hitch within the first 20 feet of trying to leave. By then she had hurried back into her office. She had not tightened the large nut down all the way and the first bump caused the trailer to come completely off. Thank the good Lord that I was not going 55 down the highway. I installed the trailer correctly and went on my way. I did not get the feeling that she was comfortable nor trained on hooking this up. She asked no questions about my hitch and just wanted to go back in the office. Nice young lady but obviously not properly trained.

marybeth B.
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Excellant experience overall. Very nice lady helped me. Customer service perfect.

robert G.
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El cliente no dejó un comentario.

dale E.
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El cliente no dejó un comentario.

Brian L.
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El cliente no dejó un comentario.

Tom H.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

thomas S.
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El cliente no dejó un comentario.

nick D.
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Wish a dolly came w the truckk

Michael F.
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El cliente no dejó un comentario.

Joseph M.
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I drove this truck a total of five miles and before I returned it I put in $5 of gas. That is right around two gallons of gas, more than I had used but I wanted to ensure I didn't get charged for gas. When I got my statement I was charged $9.78 for "EZ Fuel Sales." That would mean your truck gets about one mile to the gallon and I find that hard to accept. I am hoping this error is corrected quickly!

BRITTANY S.
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El cliente no dejó un comentario.

DEBORAH H.
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Cindy and Tony are awesome. The truck we rented and the entire facility is spotless and well maintained. Great experience!

Katrina O.
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El cliente no dejó un comentario.

Sue L.
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El cliente no dejó un comentario.

robert R.
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El cliente no dejó un comentario.

Ken B.
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El cliente no dejó un comentario.

JAMES B.
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On line showed this location would be open on Saturday afternoon and that is why I chose it as the drop off. Was all ready closed at 2 pm on Saturday. Had to call pick up location to find out what to do.

pat C.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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