Comentarios del cliente para Ez Lane 2

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ez Lane 2

Grado total:

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Jimmy F. en

Grado:

El cliente no dejó un comentario.

connie S. en

Grado:

Better lighting for truck parking....

Belinda L. en

Grado:

This uhaul truck was the stinkiest and filthiest vehicle I have ever been in....cigarette ashes everywhere & cigarettes on the floor , brown dirty coating on the dash, trash in the the cabin & side pockets/cup holders, steering wheel was sticky, spilled drink drippings down the drivers door.

Gretchen B. en

Grado:

This is about UHaul reservations in general: I reserved on-line. Next day I got a call that the pick up location would not have the truck I requested. Reservations said they would credit me the extra miles if I could pick it up where I was to drop it off. I agreed. I went to the location to pick up the truck, but didn't get that info until I had waited in line for 30 minutes. Got to the correct pick up location and was told that I was to drop it off at the location I had just been told was the wrong pick up. I informed the agent that I needed to bring the truck back to the pick up location as my car was parked there. He indicated he would change the drop off in the computer. The next day,while I was dropping off the truck where my car was, I got a call from the other location that I needed to bring the truck back there as they had a reservation waiting for the truck. Reservations and coordination was all very chaotic.

Duane or Lisa G. en

Grado:

El cliente no dejó un comentario.

Laceola H. en

Grado:

The reps were helpful, friendly, and amazing!

SONNY W. en

Grado:

El cliente no dejó un comentario.

Claude H. en

Grado:

A little problem with it being Easter. My first location where I had a reservation just decided not to open on that Saturday. UHaul moved my reservation but was a drive to get there in an opposite direction.

Marvin H. en

Grado:

Vehicle storage area was not very clean.

henry P. en

Grado:

Quick and excellent service

Ashley B. en

Grado:

El cliente no dejó un comentario.

DANNY W. en

Grado:

At a convenience store in an undesirable part of town. Staff was friendly at store but admitted several locations had been robbed in the area.Truck was only half full of gas so had to stop twice on trip home to get gas, instead of once. On the positive side we arrived early & understandably the truck wasn't there but they contacted us as soon as it was available. Overall they were doing the best they could in the aftermath of Hurricane Michael which has left Panama City decimated beyond comprehension.

dasjuan H. en

Grado:

El cliente no dejó un comentario.

Ricardo M. en

Grado:

While the costumer service was good the truck was not that clean, the person before me smoked cigarettes in and left them in the ash tray making the cabin stink. Also that particular truck was not the most mechanical sound, the transmission seems like is about to go out and I could not returned to the place where I picked up because there was not another one available.

Adam K. en

Grado:

Quick, friendly service

nicolas G. en

Grado:

Very friendly and professional guys

ingrid B. en

Grado:

Gas station. Uhaul person wasn’t there. Twice. Went to mIn uhaul location to see about refund. Rented truck for 3 days returned it after 1.5 days. NO REFUND? What the hell kind of rip off is that?

Kelly D. en

Grado:

Nothing! Very fast n friendly people where it was rented. Very satisfied and would rent from that location again if needed in the future..

Mary G. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

Do I get anything mine money back

Darryl P. en

Grado:

This is the worst UHAUL I have ever rented. This vehicle needs a major tune up. Burned way to much gas. Sluggish. Manual windows and door locks? Take this vehicle out of service, now

Vince B. en

Grado:

El cliente no dejó un comentario.

Joel F. en

Grado:

El cliente no dejó un comentario.

Glenn G. en

Grado:

Easy to return.

gregory M. en

Grado:

Make sure vehicles are there before people show up. Had us driving all over Panama city to pick up

Jason K. en

Grado:

El cliente no dejó un comentario.

Turi C. en

Grado:

The equipment was damaged but operable. The left side which is drivers side had damage. He told me that it was in the notes and I would not be charged. I get an invoice this morning from uhaul drop off location and they charged me over $3,500.

Russell R. en

Grado:

Amazing experience.

Martha O. en

Grado:

El cliente no dejó un comentario.

Kim F. en

Grado:

Waiting For the district manager panama city beach to call me. Trailer was improperly attached to car.

Nicholas Y. en

Grado:

Customer service was awesome! The guy who helped was friendly and cared for his customers