Customer Reviews for Ez Food Mart
(U-Haul Neighborhood Dealer)

Rating:

2.0

The guy at the counter was rude and didn’t have any knowledge of his job

Rating:

3.0

The truck was full of glass. The passenger side door look was hanging off. The back door won’t lock properly which cause a few items to drop off in the middle of the road. I’m so disappointed.

Rating:

5.0

No problem returning equipment there.

Rating:

5.0

The truck stop on me two times and wouldn’t start when I was trying to take my load to the storage. It was really nasty 🤮 dog hair other people paperwork in there not okay and I was not able to finish my work that need to be done

Rating:

4.0

Didn’t get a recipt at the end of the rental and ive got no recipt

Rating:

1.0

This truck was terrifying to drive. Check engine light was on but the employee told me it was safe. It was not safe. The suspension was shot. I have driven several moving trucks before including Uhauls. This one felt like I was going to get a concussion just driving on normal suburban streets. The seatbelt was strangling me the whole time because the ride was so incredibly bumpy. I was literally being thrown around like a rag doll trying to drive. The steering was bad. The brakes were bad. Nobody should be driving this vehicle. Take it off the road now!!! Also, the location has no equipment other than furniture pads (no dollys, etc) so if you reserve it online you won’t get what you reserved (not helpful to find out at the last minute). Please do this small, neighborhood location a favor and get them a safe truck and the basic equipment that almost all customers are going to reserve.

Rating:

3.0

Vehicle was dirty. Engine light came on and never turned off. Seatbelt warning light stayed on and alarm chimed as if seatbelt wasn't being used when it was. Cab interior was in poor shape. Stearing wheel finish was worn away. Location staff were of little help with any info.

Rating:

2.0

The representative was 30 mins to my pick up time. He added theSafe Move without asking for my consent.

Rating:

2.0

I have sent a complaint by email because i have a problem with the billing but nobody replied. Besides, the truck was teally old.

Rating:

5.0

Representatives we’re very helpful and polite

Rating:

5.0

Easy access and friendly staff

Rating:

1.0

The person that attended us was so rude!! He didn’t explain anything or also didn’t even told us that we were good to go didn’t give us a receipt! So rude

Rating:

5.0

Was grateful that this location opens late as I had to move some things quick at the last minute they were a lifesaver. Haven't rented a U-Haul in years and didn't know how easy the process was as compared to all the paperwork you had to fill out in the past.

Rating:

2.0

This truck was old, had lots of damage and the fuel was almost totally empty (49 miles to empty). I put fuel in and returned it with just over 1/4 tank, yet was still charged $38 extra for a fuel charge! I’m furious and need answers from U-Haul representative!