The truck smells awful. The merchant seemed as though he was in a hurry. I felt rushed. I need someone else to contact me and explain my final rental receipt.
ROMONA S
Customer Reviews for Ez Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Only use the real U-Haul, no a franchise..
KERRY BThe guy at the counter was rude and didn’t have any knowledge of his job
Vachara MThe truck was full of glass. The passenger side door look was hanging off. The back door won't lock properly which cause a few items to drop off in the middle of the road. I'm so disappointed.
Tennille BNo problem returning equipment there.
James MThe truck stop on me two times and wouldn't start when I was trying to take my load to the storage. It was really nasty 冷 dog hair other people paperwork in there not okay and I was not able to finish my work that need to be done
Devonna HDidn’t get a recipt at the end of the rental and ive got no recipt
martin rThis truck was terrifying to drive. Check engine light was on but the employee told me it was safe. It was not safe. The suspension was shot. I have driven several moving trucks before including Uhauls. This one felt like I was going to get a concussion just driving on normal suburban streets. The seatbelt was strangling me the whole time because the ride was so incredibly bumpy. I was literally being thrown around like a rag doll trying to drive. The steering was bad. The brakes were bad. Nobody should be driving this vehicle. Take it off the road now!!! Also, the location has no equipment other than furniture pads (no dollys, etc) so if you reserve it online you won't get what you reserved (not helpful to find out at the last minute). Please do this small, neighborhood location a favor and get them a safe truck and the basic equipment that almost all customers are going to reserve.
Elaine WVehicle was dirty. Engine light came on and never turned off. Seatbelt warning light stayed on and alarm chimed as if seatbelt wasn't being used when it was. Cab interior was in poor shape. Stearing wheel finish was worn away. Location staff were of little help with any info.
Noel CThe representative was 30 mins to my pick up time. He added theSafe Move without asking for my consent.
TIN PI have sent a complaint by email because i have a problem with the billing but nobody replied. Besides, the truck was teally old.
Yahia ARepresentatives we’re very helpful and polite
Evelyn VEasy access and friendly staff
nadeem sThe person that attended us was so rude!! He didn't explain anything or also didn't even told us that we were good to go didn't give us a receipt! So rude
Mehilin EWas grateful that this location opens late as I had to move some things quick at the last minute they were a lifesaver. Haven't rented a U-Haul in years and didn't know how easy the process was as compared to all the paperwork you had to fill out in the past.
Taras AThis truck was old, had lots of damage and the fuel was almost totally empty (49 miles to empty). I put fuel in and returned it with just over 1/4 tank, yet was still charged $38 extra for a fuel charge! I'm furious and need answers from U-Haul representative!
John G