Comentarios del cliente para EZ Auction

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de EZ Auction

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Lloyd W. en

Grado:

El cliente no dejó un comentario.

Mike S. en

Grado:

The person that we were sent to pick up the equipment seemed less then knowledgeable of the equipment. Charged us 20 dollars to assist putting the vehicle on the trailer and after the first hundred miles I had to retighten all of the restraints. He left at 4:00 PM leaving us waiting on vendor to replace a burnt out headlight. Luckily I called the vendor after a hour to check on status and was told that they were unaware of our location. Finally after a hour, we were on our way. This was the worse service I have received in over 30 years of dealing with Uhaul.

devin S. en

Grado:

Very sketchy place. Only one other uhaul truck there. Had alot of junk laying around and building looks run down and creepy.

Mira R. en

Grado:

El cliente no dejó un comentario.

Neil B. en

Grado:

All was great

Pamela B. en

Grado:

N/A

DONALD J. en

Grado:

El cliente no dejó un comentario.

Lucy R. en

Grado:

Over charged me. Bill was too high

Tim C. en

Grado:

Thanks very helpful.

Eric B. en

Grado:

El cliente no dejó un comentario.

Cindy M. en

Grado:

Keep a crowbar handy! Separating hitch from trailer proved to be a bit of a challenge.

John S. en

Grado:

El cliente no dejó un comentario.

Gary M. en

Grado:

Setting up rental was fast and professionally completed. Auto transporter was ready for me at the expected time and returning it was easy.

John W. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

The folks at EZ Auction EZ Rental were knowledgeable and great to work with.

Roxanne S. en

Grado:

El cliente no dejó un comentario.

RAY R. en

Grado:

El cliente no dejó un comentario.

William D H. en

Grado:

El cliente no dejó un comentario.

duane S. en

Grado:

Very helpful people !!

Rick L. en

Grado:

Very friendly and easy to work with.

STEPHEN G. en

Grado:

The people were very kind and helpful! Highly recommended!

Santiago O. en

Grado:

This is not the location I am picking up the truck but I called this location and spoke with Jennifer. She was amazing. She didn't have what I needed but took the time to call around and find a location that did have what I needed. She was very friendly and professional, she went above and beyond to find what I needed! I will definitely use them again. Jennifer was great!!!!

William P. en

Grado:

Lady there was very nice and helpful.

Chris C. en

Grado:

El cliente no dejó un comentario.

Ruth F. en

Grado:

The clerk was very helpful and went above and beyond to make our rental experience a good one!

FRED P. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Good location, good service. The owner came in the day after Thanksgiving just to honor the reservation I had made just a day before. As with any rental location, U-Haul's computer system is slow and cumbersome so the process takes longer than it should.

XAVIER S. en

Grado:

The woman who was working was very helpful and friendly.

Carolyn W. en

Grado:

Helpful and very nice! Always answers phone and goes the extra mile to help out!

ROBERT V. en

Grado:

El cliente no dejó un comentario.

Georgianna B. en

Grado:

Attendant seemed unfamiliar with computer system and rented us a truck with front wheels that were not well aligned. When we tried to go back to exchange the truck 10 minutes later, the location was closed. We ended up going to Engleman's Texaco UHAUL in Lexington VA and got a 20' truck instead. They were VERY HELPFUL and made sure that we received a good truck.

THEODORE W. en

Grado:

My only concern was that there was no walk through of trailer to inspect or document pre existing damages. Other than that they were extremely friendly and easy pick up drop off

DAVID W. en

Grado:

El cliente no dejó un comentario.

EMILY L. en

Grado:

El cliente no dejó un comentario.

BILL H. en

Grado:

Customer service was poor. Miscommunication about trailer vs truck. Owner was unpleasant about miscommunication. Uhaul sent reservation reminder day before pickup for a truck after it had been clarified that we wanted a trailer. Second location at Staunton Citgo then rented us a trailer that apparently they had already committed to another customer. Regional manager Kyra was able to straighten everything out afternoon before pickup. Appreciated very much her help. I have used Uhaul for every previous move. Whole experience this time would make me question using Uhaul again. Kyra saved the day and that was the only saving grace.

MICHAEL P. en

Grado:

Great customer service!

DAVID C. en

Grado:

Representatives very pleasant, and professional. I plan to use them in the future as well as recommend that location to my friends.

MICHAEL S. en

Grado:

Location was not open until 10.am this caused us to stay an extra night in Staunton,as we could not start loading until 11.am. The location was convenient,but needs to have earlier opening hours.

Kevin L. en

Grado:

The trailer made it aproximately 20 miles horrible experience

Clint M. en

Grado:

El cliente no dejó un comentario.

GARY M. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

I was quite satisfied with the equipment and how it performed.

DUFF B. en

Grado:

El cliente no dejó un comentario.

PATRICIA F. en

Grado:

El cliente no dejó un comentario.

ELIZABETH M. en

Grado:

Excellent service, clean truck, fantastic experience!! Thank you! Flawless move.

KIRK W. en

Grado:

El cliente no dejó un comentario.

Larry C. en

Grado:

we didnot have the truck but 4 hrs at the most i think we pay way to much money we took the truck back in 4 hrs

edward K. en

Grado:

I DID NOT APPRECIATE THE FACT THAT THE PRICE WAS 18.95 FOR THE DAY BUT BECAUSE IT WAS A ONE WAY TRIP I WAS CHARGED FOR TWO. INSTEAD OF ACHARGE AROUND 30.00 MY BILL WAS 102.35. NOT HAPPY WITH OVERALL BILL!!!!

Laurel C. en

Grado:

El cliente no dejó un comentario.

LAUREL C. en

Grado:

This location charged me for an extra day, although I had returned my truck on time. I had to call and have them reverse the charge.