Customer Reviews for Extreme Accessories
(U-Haul Neighborhood Dealer)

348 reviews

2409 N Bishop Ave   Rolla, MO 65401
(I-44 Ext 186 two miles north across from Lowes)

(573) 364-1541

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(573) 364-1541

2409 N Bishop Ave
Rolla, MO 65401
(I-44 Ext 186 two miles north across from Lowes)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing to improve upon. The customer service was perfect, the U-Haul was clean and ready to go

LARRY MURPHY 
Rating:
5.0

Customer did not leave a comment.

Jana Davis 
Rating:
5.0

Customer did not leave a comment.

Mark Brookshire 
Rating:
5.0

Customer did not leave a comment.

Justin Bumbalough 
Rating:
5.0

Customer did not leave a comment.

Danny Chatfield 
Rating:
5.0

Customer did not leave a comment.

Clayton OConnell 
Rating:
5.0

Customer did not leave a comment.

Danny Chatfield 
Rating:
3.0

It was raining and muddy which would be a lot easier to return the equipment clean and do a final clean up of vehicle without having to worry about muddy chat. Otherwise perfect

Erica Jackson 
Rating:
5.0

Customer did not leave a comment.

James VanOrsdale 
Rating:
5.0

Customer did not leave a comment.

Winona CARROLL 
Rating:
4.0

Customer did not leave a comment.

Michael Dorscher 
Rating:
5.0

App could be more viable with location finder; had to use the .com site to check the trailor in … overall pleased.

walter clark 
Rating:
2.0

Clean the truck before you give the person the keys. I had to ride with a dirty cabin that had cigarette ash all over and smelt like cigarettes the entire time I had the truck.

David Adams 
Rating:
5.0

Customer did not leave a comment.

Connie Chrisco 
Rating:
5.0

Customer did not leave a comment.

BARBARA BROWN 
Rating:
5.0

Customer did not leave a comment.

joshua hall 
Rating:
5.0

Great customer service and professional service!

BOb fox 
Rating:
5.0

Customer did not leave a comment.

charles hardberger 
Rating:
5.0

N/A

Darren Schroeder 
Rating:
3.0

Customer did not leave a comment.

Jerry Pan 
Rating:
5.0

They were closed so drop off was easy. Just had to take pictures of everything. I called the day before to know what was required and the gentleman who answered the phone was absolutely pleasant to speak with! He reassured me that the cameras they had installed would make sure that I was covered!

Robert Camara 
Rating:
5.0

Customer did not leave a comment.

David Hendricks 
Rating:
5.0

Great customer service and friendly staff.

Tonya Reynolds 
Rating:
5.0

Customer did not leave a comment.

KEVIN BOYKO 
Rating:
5.0

Customer did not leave a comment.

Melissa Mcalister 
Rating:
5.0

Customer did not leave a comment.

Winona Carroll 
Rating:
5.0

Customer did not leave a comment.

John Meusch 
Rating:
4.0

Customer did not leave a comment.

Randy MacCash 
Rating:
5.0

Customer did not leave a comment.

Charles Overton 
Rating:
5.0

Customer did not leave a comment.

John Erker 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HELTERBRAND 
Rating:
5.0

Customer did not leave a comment.

will schumaker 
Rating:
5.0

Customer did not leave a comment.

Larry Anson 
Rating:
1.0

No help. Had to get only trlr there. No running lights. No basic info. Did not tell me there was a deposit,when delivered same response n having to wait for my return deposit.

James Clark 
Rating:
4.0

There should be at least a 3 minute awareness session for new users.

Tobe Nnadozie 
Rating:
5.0

Customer did not leave a comment.

Michael McCarty 
Rating:
5.0

Everything was great staff kind and courteous.

rick copriotti 
Rating:
4.0

I had to go to two separate locations to rent two trucks. It was a lot of unnecessary wasted time.

Aaron Gerla 
Rating:
5.0

Customer did not leave a comment.

Julie McNeal 
Rating:
5.0

Customer did not leave a comment.

Danny Truong 
Rating:
5.0

Customer did not leave a comment.

David Hawkins 
Rating:
4.0

Customer did not leave a comment.

Desteny Dawley 
Rating:
1.0

We were overcharged on mileage, we stayed in town and didn’t drive far and we were told we drove 114 miles. How is that possible?

Kelly Johnmeyer 
Rating:
4.0

Customer did not leave a comment.

Stephen Miller 
Rating:
5.0

Customer did not leave a comment.

LEADA HADLEY 
Rating:
5.0

Customer did not leave a comment.

Brian Bleckman 
Rating:
3.0

Lower the prices and dont charge hidden fees

Laura Lara 
Rating:
3.0

The inside of the truck was dirty and the truck bed was full of dirt. Like some used it to haul dirt..So the first 30 min of our 6 hrs was spent cleaning dirt out of the back so we could use it.

Christopher Biggs 
Rating:
5.0

Customer did not leave a comment.

Cecilia Lepa 
Rating:
4.0

Dropped off after hours.

Richard Plank 
Rating:
5.0

Customer did not leave a comment.

Stacey Hudson 
Rating:
5.0

Customer did not leave a comment.

David Hendricks 
Rating:
2.0

After I made it very clear when I made my rental reservation that this was the closest drop off location for me, Uhaul took it upon themselves to input a different location. Maybe this could be the reason they don’t have equipment for people 🤔

Stephen Johnson 
Rating:
5.0

Customer did not leave a comment.

Richard Kahl 
Rating:
5.0

Customer did not leave a comment.

RajaBabu Kamma 
Rating:
5.0

Customer did not leave a comment.

roger smith 
Rating:
3.0

Customer did not leave a comment.

Joseph Ehart 
Rating:
5.0

Had an easy and wonderful experience with renting a U-haul through Extreme Accessories!! Would highly recommend anyone wanting to rent a U-haul go through them! The truck was very clean and I was told just what I needed to do in returning it and all.

debrorah lane 
Rating:
5.0

Customer did not leave a comment.

PATRICIA MORGAN 
Rating:
5.0

Customer did not leave a comment.

Brian Feller 
Rating:
5.0

Customer did not leave a comment.

Michael Counts 
Rating:
4.0

Customer did not leave a comment.

Rebecca Rich 
Rating:
5.0

The customer service was excellent. We had a few issues but nothing that was the agents fault and he went above and beyond to remedy everything.

Brien Williams 
Rating:
5.0

140,000 miles on a vehicle is too many. equipment was worn out.

Erin Flanigan 
Rating:
2.0

Customer did not leave a comment.

James Davison 
Rating:
5.0

The staff was friendly ,efficient, and helpful. The facility was clean and well organized. The only complaint that I have is that; the trailer had debris in it, presumably from the previous renter, ( cardboard boxes plastic tubing etc.) . I disposed of the items. For a better customer experience, more care could be taken to ensure that debris wasn't in the trailer. This is the only suggestion that I have to improve the customer experience. Overall I was very pleased with the service provided. It was an excellent experience. Thanks!

robert becker 
Rating:
2.0

Clean and maintenance your trucks the truck I had was dirty the check engine light came on while I was driving what should have been 20 minute drive up 44 turned into a 45 minute drive because that truck just wouldn’t catch speed and then I found out from someone who works at uhaul that they rented is a truck that hadn’t been state inspected

Demetrius Johnson 
Rating:
4.0

Customer did not leave a comment.

Patrick Creamer 
Rating:
4.0

I used 4 days and they charge me 5 days

luis pena 
Rating:
2.0

Service person never got out of his chair. We had to hook up trailer ourselves. There was no wiring harness for lights/brakes.

Patrick Creamer 
Rating:
5.0

Customer did not leave a comment.

JUSTIN FLETCHER 
Rating:
5.0

Very nice people to deal with.

Jerry Bumpus 
Rating:
4.0

Customer did not leave a comment.

JOE SCOVELL 
Rating:
5.0

Really polite and friendly. Answered all questions and instructed me through the rental process throughly. Really went out of their way to assure I was able to obtain a truck. Very happy with my experience.

James Johns 
Rating:
3.0

Tail lights didn't work. When I returned the trailer, I waited 30 minutes; to be assisted to by a mechanic from the shop who just got back from a test drive. He asked if I parked the trailer. I said yes. He said alright bye. I asked about the partial refund due to returning the trailer earlier and the person said yes yes they will take care of it and walked away. After waiting another 20 minutes no one else showed up and I walked out over irriation. I couldn't tell anybody that the rear lights are faulty. Going in and out while driving down the interstate. Got pulled over twice for not having working rear tail lights. Both warnings. But still.

robert anderson 
Rating:
5.0

Customer did not leave a comment.

Richard Akins 
Rating:
5.0

Customer did not leave a comment.

LARRY PIERCE 
Rating:
5.0

Customer did not leave a comment.

LARRY PIERCE 
Rating:
5.0

Rented a 6' X 12' tandem axle trailer. Tongue weight is heavy enough that one person can not lift. It would be much easier to manage if the trailers had tongue jacks.

john walsh 
Rating:
5.0

Customer did not leave a comment.

Christopher Haas 
Rating:
5.0

Great, plenty of room to park it and guy checked me in right away and was very helpful.

christopher haas 
Rating:
5.0

Customer did not leave a comment.

Carolyn Wadlow 
Rating:
4.0

Customer did not leave a comment.

DANIEL COLLIER 
Rating:
5.0

Customer did not leave a comment.

Brandon curtis 
Rating:
2.0

Tire pressure dash light was on at the time of picking up

JAVAD GALINMOGHADAM 
Rating:
5.0

Customer did not leave a comment.

Doug Holmes 
Rating:
3.0

Customer did not leave a comment.

john peters 
Rating:
3.0

The customer service was very poor. They were not friendly and not very helpful.

Eric Brown 
Rating:
5.0

The Uhaul we rented had a pool of oil spilled inside. We still rate this business as number one due to customer service and pricing! They are awesome people to work with!

scott smith 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HUFFMAN 
Rating:
5.0

Customer did not leave a comment.

STEPHEN DEATON 
Rating:
5.0

Customer did not leave a comment.

Loren Grooms 
Rating:
5.0

Extremely friendly and helpful service!

scott smith 
Rating:
5.0

Didn't actually have the opportunity to load or unload anything (not U-HAULs fault in the least), but the 15' truck was simple to operate and was a comfortable drive. Drove approximately 250 miles to my destination & back, and totaled $397.54. This included 24 moving blankets, regular dolly (not appliance), and insurance. Picked up late Friday afternoon and returned Sunday. Picking up & returning the truck was a breeze. Friendly folks. Thank you

Bobbi Davis 
Rating:
5.0

Uhaul your prices are extreme for what I used. A car dolly brand new $1100 . If I was to leave your equipment at another uhaul dealer I was going to be charged $230 + but if I returned it to same location I picked it up $53 . Otherwise thanks for allowing me to use your equipment

GLENN HUGHES 
Rating:
5.0

Customer did not leave a comment.

PEGGY CALIGIURI 
Rating:
5.0

Customer did not leave a comment.

Maurice Roberts 
Rating:
5.0

Customer did not leave a comment.

Rhonda Zatarski 
Rating:
4.0

Get a bigger advertising sign to make the business easier to find.

MELINDA REARY 
Rating:
5.0

Customer did not leave a comment.

randy mayo 
No reviews have been submitted for this location.

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