Person working there was fine. Everything at site was fine. I ordered a 4' x 7' open trailer bc I needed that size no larger and what I got from the site was a 5'x8' trailer hearing they don't carry the smaller size after I returned it shortly after driving away with it. I tried to back trailer into a narrow barely over 4' wide space to realize trailer was too large and see they gave me larger trailer. Checking my email to confirm I ordered the 4'x7 foot trailer I see they offered me what Uhaul called an upgrade. Its the smaller size that matter to me, not the "upgrade" larger trailer. I had to drop that trailer off and go elsewhere to get the size I needed. I was not offered a refund although I barely left the facility. I had to get work done, so no need delaying what didn't work out. The website should tell you when placing orders that the size you want is not available so I could have gone elsewhere. It allowed me to book the smaller size even though site didn't have it.Robert S.
Customer Reviews for Extra Closet Clearwater
(Distribuidor de U-Haul del vecindario)
Clearwater, FL 33765
(Between Hercules and Belcher near the private airport)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- mié.: 8:30 a. m. - 4 p. m.
- Jue. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
All was good we will be back when we need equipment to move merchandisekelly E.
Excellent, friendly but professional service.Gualberto P.
El cliente no dejó un comentario.Shirley S.
El cliente no dejó un comentario.Anita D.
Great customer service! Good availability of vehicles. Great price.Tina C.
El cliente no dejó un comentario.Robert H.
Customer service was competent and friendly. Can was great except someone had smoked in it. Maybe you could get a smoke detection device that detects and charges people an extra penalty fee if smoking has occurred in the car. Wouldn't that be cool!ursula S.
El cliente no dejó un comentario.Joseph G.
Dave does first rate job...he is Mr.David W.
The cargo van was dirty and smelled like someone had been smoking in it. Upon pick up there was sand all in the cab and the cargo area. I did tidy the cab and back but did not clean out the sand as that was the condition it was picked up in. The process was very convenient and smooth.Stephen M.
El cliente no dejó un comentario.Victoria N.
Dave was friendly and professional. I misplaced my phone with my reservation info but he cheerfully pulled up the confirmation info on the computer hooked me up with an auto transporter and I was off in a flash.5stars.Dennis S.
Everything was great...seamless and efficient!Lori N.
Very nice and helpful ðŸ' staff! Dave & Brett thanks! Everything on time and complete. Will use there services again and highly recommend!Robert E.
This was my first time U-Haul experience. My contact was such a pleasure to work with; was so accommodating and thoughtful. Giving me suggestions and tips on how to make my journey back North (Delaware) a much better one! And it was! Need more individuals like him w/the kind of attitude and interest for the consumer! He's definitely a Keeper!!Delia W.
El cliente no dejó un comentario.Cassidy B.
Assist with trailer hookup.Gerald I.
El cliente no dejó un comentario.Shelia O.
El cliente no dejó un comentario.Greg A.
El cliente no dejó un comentario.Breanna M.
El cliente no dejó un comentario.Jeffrey F.
Easy to use...moderate pricing.James M.
Good costumedservicesROSA D.
El cliente no dejó un comentario.artur B.
Wonderful experience! The gentleman at the rental facility was helpful, knowledgeable, extremely efficient and very professional. He made the rental experience a joy from beginning to end. Would definitely recommend him and this facility to anyone looking to rental from U-Haul.Peter D.
El cliente no dejó un comentario.Ronald S.
El cliente no dejó un comentario.Barry W.
El cliente no dejó un comentario.EMRIK H.
Quick drop off.Dennis F.
Mr. Dave is very professional, kind and courteous! I miss Mr. John dearly who is resting with our load and savior. I've use Extra Closet for many years now. Blessings!Edna C.
They were very helpful in getting me the right truck for the jobRaul S.
The gentleman who helped with the rental process was so wonderful!Joshua F.
El cliente no dejó un comentario.Fran Y.
Everything was easy and simple. easy pick-up and fast drop off! It was perfect. The van was clean and well maintained and worked perfectly for what we needed to do!John B.
1- The checkin by phone takes way longer than i expected which ate in to the time I allotted for my project. If some things could be done before the actual pick up. 2- The car had 2 low tire warnings. I had to take time out of my project timeframe to go and fill the tire.Raul S.
El cliente no dejó un comentario.Bruno B.
El cliente no dejó un comentario.Thomas C.
great customer serviceRICHARD T.
El cliente no dejó un comentario.Jacques S.
This location should not be used as a drop off for trailers. Only one person and it was extremely difficult to remove the trailer from my truck.Hope H.
El cliente no dejó un comentario.Komal R.
When a customer reserves a truck months ahead of time they expect the truck to be at the store that they chose for convince not have to go to 3 stores to get a truck and deal with the extremely rude dark haired lady behind the counter at the Seminole store Next time I"m going to PenskeCarey M.
El cliente no dejó un comentario.Orlyn O.
El cliente no dejó un comentario.AMANDA L.
Only issue is ants in drivers door.Stephanie K.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.James R.
Van was dirty inside. And it smells so bad. O hope someone going to clean.Fili0 Z.
El cliente no dejó un comentario.Eric R.
The guy there was very helpful and I was able to get the van I needed fast.Nicholas V.
Dropped off after hoursMike N.
El cliente no dejó un comentario.Daniel T.
Nothing?? The man that helped me went above and beyond. He even cane outside to help me asjust rhe windows. He was - Kind,Very Courtesy, Professional & Knowledgable. Great asset to your company!Tracy H.
Very polite and helpful at this location.Joyce K.
Everything went well for me at this location. The gentleman who took care of me was very kind and efficient.Kristin B.
El cliente no dejó un comentario.george K.
The 26' truck was clean and easy to find. The app very easy to use. The truck was old, very loud because the exhaust was busted. Full blast outside and inside. My ears hurt after 30 minutes in it. Seriously loud. The breaks were very low. Engine in bad condition.Jorge V.
El cliente no dejó un comentario.shantay B.
El cliente no dejó un comentario.Raymond H.
dave provided great service!Chris R.
El cliente no dejó un comentario.thomas B.
Have items available for sale like straps and furniture pads.Kaylin A.
El cliente no dejó un comentario.Christopher T.
El cliente no dejó un comentario.Emily R.
Answer phone/return messages. I called several times with no answer, and left 1 message on Tuesday 12/31. As of today jan 2 330pm no one has called me back. You were listed as being open normal hours on new years and your voicemail said nothing about being closed when I called 12/31 to make reservations, so i made one on the website. When i showed up at 3pm jan 1 to pick up vehicle no one was there. Uhual changed to a 24/7 reservation so I could pick up with mobile phone. That took another hour. They changed the reservation from 4pm to 4pm, 24hr rental. When I dropped off today 1/2 I asked if i could receive any help for my trouble. I was told no because it not his fault and hes already helping me by not charging me for dropping the truck off 2 hours late. It was 3pm. I had truck until 4. I was an hour early. He then told me my reservation was a 2 so I had to drop off truck by 2. My reservation was never at 2. It was at 3. Then 4. He was very rude. He also cant read a gas gauge. Ive rented from here many times, it was my location of choice. A simple $5 coupon off my next rental would have made me happy. Now I'm not going to return at all.Michael M.
El cliente no dejó un comentario.Luz V.
El cliente no dejó un comentario.Luz V.
El cliente no dejó un comentario.Kelly M.
El cliente no dejó un comentario.Alexander C.
El cliente no dejó un comentario.maciej B.
El cliente no dejó un comentario.Luz A.
Nothing. service was excellent and fast. Keep brian I think that was the manager very helpful guyJacky J.
Would definitely rent at this location again. Very friendly staff. Easy rental and easy to get in and out of the location. No better place than this in my area.Jason B.
El cliente no dejó un comentario.alex V.
Excellent experience! So fast, easy and service was outstanding!Jason L.
I was told at the office when I picked up the vehicle that the truck came with unlimited mileage. When I dropped it off I was told that I had to pay extra for mileage. The guy at drop off said that "Unlimited means something else" . Seems like I was rushed into a ripoff or at least mis-communicated to.Ed G.
Awesome moving experience ... it just doesn't get any better. Movers were on time, careful, and quick ... and very pleasant to deal with.Jeff B.
Best truck rental experience ever!Robert H.
Bob at this location was great. Very friendly. I will always use this. I've been to other location. Bob was very welcominvChelesea S.
Bob was incredibly kind and friendly and made our experience very easy! Absolutely will come here again for service :)Melissa K.
The clerk at the extra closet was very hospitable. He stayed after hours and helped us unload the truck and gave us complimentary water. Great experience.Olatunji O.
The rental location and person who rented to us were great! The only thing I would say wasn't great was the return process. It was WAY too complicated. You wanted me to allow you to access my location via my browser, but then you wanted pictures of the location and vehicle. Then you wanted pictures of the fuel level and mileage. Maybe consider combining required photos into one section so you aren't having to go back and forth between the website and camera so many times.Scott D.
El cliente no dejó un comentario.Tana M.
El cliente no dejó un comentario.David C.
Nothing. Service was very good, person that helped us was very personable and friendly, with helpful information.Linda A.
El cliente no dejó un comentario.laurie M.
El cliente no dejó un comentario.KAREN K.
El cliente no dejó un comentario.Tracey H.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.Quaydrion B.
El cliente no dejó un comentario.Ernesto M.
Tight spaces. Didn't talk to the people, after hours drop off. But I called and left a message, a return phone call saying the truck was received and in good shape would've been nice.michael S.
My experience was perfect. Everything went right into place.Neil C.
Very good service. Bob was friendly and efficient. Will definitely use Easy Closet Clearwater in the future for any moving or storage needs.James P.
Nice person took care of us.Mauricio M.
Prior to picking up the UHAUL, I placed the order on line. When I arrived, all of my paperwork was ready and the requested vehicle was available. (This has not always been the case in the past with other orders from other locations). Quick process!Kimberly M.
El cliente no dejó un comentario.dean C.
El cliente no dejó un comentario.frank M.