Comentarios de los clientes para Extra Closet Clearwater

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Extra Closet Clearwater

Clasificación general:

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Bruno B.
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El cliente no dejó un comentario.

Thomas C.
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El cliente no dejó un comentario.

RICHARD T.
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great customer service

Jacques S.
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El cliente no dejó un comentario.

Hope H.
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This location should not be used as a drop off for trailers. Only one person and it was extremely difficult to remove the trailer from my truck.

Komal R.
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El cliente no dejó un comentario.

Carey M.
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When a customer reserves a truck months ahead of time they expect the truck to be at the store that they chose for convince not have to go to 3 stores to get a truck and deal with the extremely rude dark haired lady behind the counter at the Seminole store Next time I"m going to Penske

Orlyn O.
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El cliente no dejó un comentario.

AMANDA L.
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El cliente no dejó un comentario.

Stephanie K.
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Only issue is ants in drivers door.

John W.
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El cliente no dejó un comentario.

James R.
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El cliente no dejó un comentario.

Fili0 Z.
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Van was dirty inside. And it smells so bad. O hope someone going to clean.

Eric R.
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El cliente no dejó un comentario.

Nicholas V.
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The guy there was very helpful and I was able to get the van I needed fast.

Mike N.
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Dropped off after hours

Daniel T.
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El cliente no dejó un comentario.

Tracy H.
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Nothing?? The man that helped me went above and beyond. He even cane outside to help me asjust rhe windows. He was - Kind,Very Courtesy, Professional & Knowledgable. Great asset to your company!

Joyce K.
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Very polite and helpful at this location.

Kristin B.
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Everything went well for me at this location. The gentleman who took care of me was very kind and efficient.

george K.
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El cliente no dejó un comentario.

Jorge V.
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The 26' truck was clean and easy to find. The app very easy to use. The truck was old, very loud because the exhaust was busted. Full blast outside and inside. My ears hurt after 30 minutes in it. Seriously loud. The breaks were very low. Engine in bad condition.

shantay B.
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El cliente no dejó un comentario.

Raymond H.
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El cliente no dejó un comentario.

Chris R.
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dave provided great service!

thomas B.
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El cliente no dejó un comentario.

Kaylin A.
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Have items available for sale like straps and furniture pads.

Christopher T.
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El cliente no dejó un comentario.

Emily R.
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El cliente no dejó un comentario.

Michael M.
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Answer phone/return messages. I called several times with no answer, and left 1 message on Tuesday 12/31. As of today jan 2 330pm no one has called me back. You were listed as being open normal hours on new years and your voicemail said nothing about being closed when I called 12/31 to make reservations, so i made one on the website. When i showed up at 3pm jan 1 to pick up vehicle no one was there. Uhual changed to a 24/7 reservation so I could pick up with mobile phone. That took another hour. They changed the reservation from 4pm to 4pm, 24hr rental. When I dropped off today 1/2 I asked if i could receive any help for my trouble. I was told no because it not his fault and hes already helping me by not charging me for dropping the truck off 2 hours late. It was 3pm. I had truck until 4. I was an hour early. He then told me my reservation was a 2 so I had to drop off truck by 2. My reservation was never at 2. It was at 3. Then 4. He was very rude. He also cant read a gas gauge. Ive rented from here many times, it was my location of choice. A simple $5 coupon off my next rental would have made me happy. Now I'm not going to return at all.

Luz V.
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El cliente no dejó un comentario.

Luz V.
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El cliente no dejó un comentario.

Kelly M.
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El cliente no dejó un comentario.

Alexander C.
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El cliente no dejó un comentario.

maciej B.
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El cliente no dejó un comentario.

Luz A.
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El cliente no dejó un comentario.

Jacky J.
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Nothing. service was excellent and fast. Keep brian I think that was the manager very helpful guy

Jason B.
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Would definitely rent at this location again. Very friendly staff. Easy rental and easy to get in and out of the location. No better place than this in my area.

alex V.
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El cliente no dejó un comentario.

Jason L.
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Excellent experience! So fast, easy and service was outstanding!

Farah N.
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Excellent

Ed G.
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I was told at the office when I picked up the vehicle that the truck came with unlimited mileage. When I dropped it off I was told that I had to pay extra for mileage. The guy at drop off said that "Unlimited means something else" . Seems like I was rushed into a ripoff or at least mis-communicated to.

Jeff B.
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Awesome moving experience ... it just doesn't get any better. Movers were on time, careful, and quick ... and very pleasant to deal with.

Robert H.
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Best truck rental experience ever!

Chelesea S.
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Bob at this location was great. Very friendly. I will always use this. I've been to other location. Bob was very welcominv

Melissa K.
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Bob was incredibly kind and friendly and made our experience very easy! Absolutely will come here again for service :)

Olatunji O.
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The clerk at the extra closet was very hospitable. He stayed after hours and helped us unload the truck and gave us complimentary water. Great experience.

Scott D.
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The rental location and person who rented to us were great! The only thing I would say wasn't great was the return process. It was WAY too complicated. You wanted me to allow you to access my location via my browser, but then you wanted pictures of the location and vehicle. Then you wanted pictures of the fuel level and mileage. Maybe consider combining required photos into one section so you aren't having to go back and forth between the website and camera so many times.

Tana M.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

Linda A.
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Nothing. Service was very good, person that helped us was very personable and friendly, with helpful information.

laurie M.
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El cliente no dejó un comentario.

KAREN K.
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El cliente no dejó un comentario.

Tracey H.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

Quaydrion B.
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El cliente no dejó un comentario.

Ernesto M.
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El cliente no dejó un comentario.

michael S.
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Tight spaces. Didn't talk to the people, after hours drop off. But I called and left a message, a return phone call saying the truck was received and in good shape would've been nice.

Neil C.
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My experience was perfect. Everything went right into place.

James P.
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Very good service. Bob was friendly and efficient. Will definitely use Easy Closet Clearwater in the future for any moving or storage needs.

Mauricio M.
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Nice person took care of us.

Kimberly M.
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Prior to picking up the UHAUL, I placed the order on line. When I arrived, all of my paperwork was ready and the requested vehicle was available. (This has not always been the case in the past with other orders from other locations). Quick process!

dean C.
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El cliente no dejó un comentario.

frank M.
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El cliente no dejó un comentario.

John C.
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Great service!

Judith C.
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El cliente no dejó un comentario.

Alan C.
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El cliente no dejó un comentario.

rhyan R.
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El cliente no dejó un comentario.

Jennifer B.
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Open earlier

Robert O.
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Registered, reserved online. Put in my vehicle information and paid online. At the Uhaul site I had to go thru all those steps a second time.

Wayne D.
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El cliente no dejó un comentario.

danny R.
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El cliente no dejó un comentario.

Joseph M.
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Great place, very accommodating, this is not the drop off we were scheduled to use. That place no longer accepts drop offs.

mike A.
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The agent was very nice and prompt and said if we needed anything in the future he would be there for us !

Kelli S.
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gentleman was very nice i am renting a uhaul again and requested this location for pick up for this reason :)

Melissa L.
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Did not want to pay for insurance. Does not like policy of forcing customers to pay this extra fee. Won't be returning to this locaton.

Sébastien G.
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El cliente no dejó un comentario.

Juan C.
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El cliente no dejó un comentario.

Alfred C.
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El cliente no dejó un comentario.

lorenzo P.
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Service was top-notch. Everything went smooth. Highly satisfied. The only suggestion is to make sure the status of what's available is more accurate. The website would display that both the pickup truck and van were available but they weren't at check out and then when I arrived to the facility, the pickup truck actually was available, this brought some confusion.

Mia A.
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There was some trash under the seat that you couldn't see in the pictures, which we cleaned out. Not a big deal to me but may have been to someone else :)

Steve P.
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Joshua was knowledgeable and professional. Great customer service experience. I would recommend this location

Sandra P.
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El cliente no dejó un comentario.

Elaine G.
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Although I had issues with my the location sharing on the app the personnel at Extra Closet made my return without any issues or stress. Thanks!

Angela R.
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El cliente no dejó un comentario.

Scott D.
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I thought the process was great, nothing from my perspective.

Julia B.
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I order a self pick up but showed up to the place before it closed, the man told me I had to call in order to get my key abd that he couldn't give it to. I called u haul and was on hold for a good 25 minutes. The lady on the phone told me I had to go online. That still didn't work. My pick up time was 450pm and I couldn't get the key till 7ish. Really long and tiring process. Very disappointed. - Julia Brown

HOLLIS F.
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I received very friendly and quick service from this location.

Gary H.
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El cliente no dejó un comentario.

Leo B.
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El cliente no dejó un comentario.

MARIA C.
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El cliente no dejó un comentario.

Laurie L.
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John was wonderful!

Christopher H.
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El cliente no dejó un comentario.

CYNTHIA W.
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Very nice employee great personality and helpful

ROBERT S.
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better rates for gas ... over $6 a gallon for gas is outrageous

rodney V.
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The vehicle did not have any washer fluid. I left a drink can in the cup holder and was told to remove it otherwise I would be charged with a dirty vehicle clean up charge. The vehicle was returned in clean condition as usual when I rent from U Haul.

cassandra B.
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Upon arrival, the parking lot was so torn apart that I ended up with 2 large nails in my front tire. With a move, I needed to go replace that tire (could not be patched) before I could even begin my move. I went around the truck in hopes to do a quick pick up, as your website allows, however this location does not leave keys in the truck so I had to go inside AFTER going through most of the process. I then went out to check the truck myself, as the gentleman did not get up out of his chair to do the walk through that I have had a million times before. I noticed that it was NOT a 17' truck as promised - but I was local and knew I would need more than one trip so no big deal that it was a 15'. I went back inside to advise him that there were NO moving pads in the truck and the "latch" was off of the dolly. I advised I would not be using either of those and he said no big deal I will mark it down. Specifically saying that they don't have pads for that truck. Upon getting my receipt, I see that I was CHARGED for the pads that were not in the truck in the first place. I have rented from UHAUL countless times. I even rented a one way yesterday - yes two trucks in one weekend. Why am I putting money into such dishonesty? I will file a formal complaint today, but this is unacceptable.

David E.
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Unfortunately I got the 10 foot truck not realizing it had no ramp.which I needed. Returned it within 2 hrs with only 9 miles. Was charged over $45.00 for this mistake. Had to postpone my move until today 3/24/2018. Found another dealer with a ramp 15 footer. John at Extra Closet was very nice however. Boy was my wife upset though!

Francine K.
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El cliente no dejó un comentario.

Sherrie M.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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