Comentarios del cliente para Express Tire and Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Express Tire and Auto

Grado total:

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Kailon J. en

Grado:

El cliente no dejó un comentario.

Donald W. en

Grado:

El cliente no dejó un comentario.

Ben C. en

Grado:

El cliente no dejó un comentario.

Jennifer C. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

tamara j. en

Grado:

El cliente no dejó un comentario.

Kimberly L. en

Grado:

He was very nice and checked out my uhaul without any problems.

Bobby S. en

Grado:

The Contract duration could be explained verbally ensuring the renter knew the expected return date.

Susan N. en

Grado:

El cliente no dejó un comentario.

holli s. en

Grado:

El cliente no dejó un comentario.

Calvin M. en

Grado:

Super nice people - went above and beyond to help. Had a malfunction in our hitch and he fixed it for us!

Alaric W. en

Grado:

First, we rented a 26 foot truck and were given a 20 foot truck, which caused up to make 3 additional trips with our two vehicles because of the 6 feet we did not have. An extra $75 in fuel is not what we were counting on - really unfortunate. When we realized we were given the wrong truck, we did not have the time to unload the truck to get the correct truck to then go back and reload everything - along with being charged mileage. Also, we did not appreciate the cat food put along the back bumper - we are guessing to feed a stray cat in the area. We don't have pets and do not need pet food on our furniture as we move.

Sam C. en

Grado:

El cliente no dejó un comentario.

Bradley H. en

Grado:

The employee who helped me was great. no complaints from this location. I do have complaints about the customer service of the uhaul moblie phone number i had an issue getting the uhaul door to close and the first 3 times i called the people who helped me disconnected on there end before i was helped so i was stuck for another hour untill i got ahold of a man who took care of me and then it took one more houe after that to get the service to fix the door. very inconvenient and frustrating that the first 3 people i contacted at uhaul did not help me.

Heath S. en

Grado:

El cliente no dejó un comentario.

Brandon S. en

Grado:

El cliente no dejó un comentario.

clayton c. en

Grado:

Do not have any info about the drop off location

CAROLE T. en

Grado:

El cliente no dejó un comentario.

Donald T. en

Grado:

Very friendly and professional.

Randall F. en

Grado:

El cliente no dejó un comentario.

Paul K. en

Grado:

Uhaul owes me 440 dollars from being charged twice for no apparent reason, if my money is not returned I will be contacting corporate for legal actions, this was horrible!

Calvin M. en

Grado:

Awesome representative. Helped us even though we were running late!! Highly recommend!!

Eldred J. en

Grado:

El cliente no dejó un comentario.

KEN G. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

Janet R. en

Grado:

El cliente no dejó un comentario.

Darin L. en

Grado:

I put fuel in truck and only drove 10 miles. I was charged for 7 gallons of fuel. Lies and theft. I want this reimbursed. I hate when people steal from me. The fuel level was at the same level I signed out the truck.

Jeannie H. en

Grado:

El cliente no dejó un comentario.

Brian R. en

Grado:

El cliente no dejó un comentario.

MELVIN H. en

Grado:

El cliente no dejó un comentario.

joann m. en

Grado:

The shop is part of an auto mechanic's shop, so it was quite a bit dirtier than I would have expected, but the service tech was friendly and helpful, and that makes up for a lot. :)

michael f. en

Grado:

El cliente no dejó un comentario.

Melvin G. en

Grado:

El cliente no dejó un comentario.

Zachary N. en

Grado:

El cliente no dejó un comentario.

STEVEN A. en

Grado:

Friendly, fast and effecient, nothing else to say

Garrett B. en

Grado:

El cliente no dejó un comentario.

brock s. en

Grado:

Great service.

Jeff T. en

Grado:

Very friendly. Quick and easy.

JAMIE S. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Eugina D. en

Grado:

El cliente no dejó un comentario.

thomas f. en

Grado:

El cliente no dejó un comentario.

Glenn B. en

Grado:

Nice people just not clean.

Robert M. en

Grado:

El cliente no dejó un comentario.

Jamie B. en

Grado:

El cliente no dejó un comentario.

DAVID H. en

Grado:

I rented the truck on Saturday about 12 PM and returned it at 5:55 the next day on SUNDAY, NOT on Monday. And I put an 1/8 of a tank more of gas in it than I needed to, and I’m still being charged for all three days. It’s not my fault that they are closed on Sunday when I returned it. To me, that’s wrong.

james H. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

Michelle C. en

Grado:

El cliente no dejó un comentario.

Cindy B. en

Grado:

Spruce up the office/counter area.

Jay H. en

Grado:

Express Tire is trying to say that we put some damage on the truck we rented. This was already there and he says that there are no other reports of this from the past. I firmly believe that they damaged it and are trying to pin this on us. You can check my record of which you will not find any thing on and you can call my insurance State Farm. If he adds damage and Uhaul tries to pin it on us, I will take this as high as I need to. We’ve also rented from Uhaul in the past with no issues. He inspected this truck before hand and knew this damage was present.

JESSE R. en

Grado:

Paper said fuel was at 7/8 but it was between 3/4 and 1/2

Hope E. en

Grado:

We were given the Uhaul number to call to be told the site to drop it off. The first site they told us to go to had a fence around it so we could not drop off the Uhaul. We had to call back and get a second location to drive to. Would be good for the uhaul rep to know which locations have access or not so they could direct to the right place the first time. Otherwise, it all went smoothly.

Jordan V. en

Grado:

El cliente no dejó un comentario.

Danny C. en

Grado:

El cliente no dejó un comentario.

Dinora R. en

Grado:

El cliente no dejó un comentario.

Jamon L. en

Grado:

Nothing. The process was seamless and overall pleasant. I will have a need to move more of my furniture in the near future and will be using U-Haul again.

Lidya W. en

Grado:

El cliente no dejó un comentario.

mikeal w. en

Grado:

El cliente no dejó un comentario.

Kelse T. en

Grado:

El cliente no dejó un comentario.

Nicholas A. en

Grado:

This is the only location I have been to where someone did not either hook up the trailer for you or at least verify the connection and lights. I was given the paperwork inside and he told me the number of the trailer and its out that way.

Susan M. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

Cesar was very nice, the equipment was not in good shape. The trailers were dirty, and even though we checked the lights to verify they worked, I was stopped by the state police for not having running lights and only one brake light.

Steve F. en

Grado:

I am disappointed to learn that online reservations do not actually reserve. Seems pointless to reserve. I reserved a truck at a different location only to learn that it was unavailable on pickup day. I was sent to this location (where I somehow had a reservation I had not made) and found that it was essentially first come, first served, and other customers who had reserved (even far in advance of me) were simply out of luck. So far as this location goes, I was impressed. I was not very impressed with U-Haul's reservation policies, however.

Meighan B. en

Grado:

Easy to turn in using the u-haul app.

Grant K. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

I reserved my truck online and showed up to get the truck. On my U-Haul app it showed everything right. After the guy at the counter started checking me in everything on my app changed. The price went from $91 to $114 and the miles allowed went from 156 to 96. He called his manager who had no idea what to do either and was just as clueless. Finally they tried to do it manually and discounted the truck to what it showed on the screenshots I had on my phone to make sure I had something to go off of. They changed the days from two to one so when I returned the truck the next day thinking I was early I was actually late being charged another $70. Thankfully the guy at Elite Auto in Clinton, AR knew what he was doing and helped me get it straightened out.

James M. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

YVONNE C. en

Grado:

El cliente no dejó un comentario.

Danny S. en

Grado:

Cost me a little bit to much for no more than I used it But overall not very bad

Josh B. en

Grado:

El cliente no dejó un comentario.

Kenneth S. en

Grado:

We let them know the tire strap was broken and they told us not to worry they would be having it fixed

Felix B. en

Grado:

El cliente no dejó un comentario.

Brandon S. en

Grado:

El cliente no dejó un comentario.

Locke G. en

Grado:

I never got a call the day before my pick up to confirm that my uhaul was ready and then after i picked it up and got on the road i found out that the trailer had lights out i spent 15 dollars on a light and didn't fix the problem tested my truck wiring and that was working so the trailer had wiring problems would not recommend at all

brandon j. en

Grado:

Give proper estimates

Mahgan A. en

Grado:

El cliente no dejó un comentario.

Pete W. en

Grado:

El cliente no dejó un comentario.

benjamin s. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

El cliente no dejó un comentario.

George G. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

El cliente no dejó un comentario.

Theresa B. en

Grado:

El cliente no dejó un comentario.

Joel L. en

Grado:

Cesar, is great to work with, and very courteous. I will use him again for my uhaul needs.

STEVEN H. en

Grado:

El cliente no dejó un comentario.

Haley W. en

Grado:

El cliente no dejó un comentario.

Jessica O. en

Grado:

El cliente no dejó un comentario.

Brandon W. en

Grado:

Well I was told that the pickup location was somewhere totally different and then I was only give the exact miles from my house to my new house and wasn't given any room for mileage from the pick up location to my house and then from my new house to the drop off location. There was no room for error so after paying $300 to rent a uhaul for the weekend i was charged an additional $30 for mileage on top of filling the truck back up the full. I was very dissatisfied with my experience. Everything felt very disorganized including my paperwork saying that my truck had to be dropped off at one time and another piece of paper saying a different time leading me to get there when the office wasn't open.

Dennis H. en

Grado:

El cliente no dejó un comentario.

tony a. en

Grado:

When I picked up the vehicle from the lot it had about 1/4 a tank of fuel 66 miles to empty. I took a photo before I pulled of the lot. I returned it with above 1/4 of a tank 88 miles to empty and they told me I needed more fuel. Apparently the location I picked it up at did not log the actual fuel level. I waited 2 hours that morning for the truck while he could not get the papa we work correct. I was quoted a 20’ truck for $422 along with a car hauler for $79 and an appliance fillet for $12 totaling $513. I paid a totals of $ 694 and some change. No one has yet to tell my I was charged an extra $181! Sadly I had to just go do to relocating for a new job. I would really like to have a call as to the extra charge and that money back. I will never use U-Haul again. My number is 479-567-2911.

Anthony D. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

Was closed at time of drop off.

JAMES D. en

Grado:

El cliente no dejó un comentario.

sheila h. en

Grado:

Cesar was very helpful!

ERIKA S. en

Grado:

I went to pick up my trailer and the correct size was not available. They brought out a 6 x 12 trailer which my truck could not pull. I had to wait an hour and got a smaller trailer than what I ordered.

Lucien L. en

Grado:

El cliente no dejó un comentario.

WAYNE L. en

Grado:

El cliente no dejó un comentario.