Customer Reviews for Express Tire and Auto
(Distribuidor de U-Haul del vecindario)

188 comentarios

506 E 4th St   Russellville, AR 72801

(479) 858-6108

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(479) 858-6108

506 E 4th St
Russellville, AR 72801

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This location was very easy to find and the personnel were very friendly and helpful

EDWARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON W. 
Clasificación:
4.0

Radio didn't work, traveled 8 hours in silence. Spent over $300 in gas. Was automatically charged for 4 days without being asked. I told dealer there was no way I could be there by 10 am. He failed to send that information. Almost lost the truck over it.

LAURA B. 
Clasificación:
1.0

Truck engine light on, no gas, had to go put gas in the truck. which would not be a big deal if we didn't get charged extra milage because of that and the drop off location.

James C. 
Clasificación:
5.0

CESAR was the man that accepted my rental. He was extremely pleasant and professional. Please extend to him my Thanks. He was outstanding!

WINFORD P. 
Clasificación:
5.0

Very professional and helpful.

Beverly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

alyssa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelby H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry C. 
Clasificación:
5.0

Great people friendly

paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL M. 
Clasificación:
2.0

They were more interested in the tire business than Uhaul. Luckily I have moved enough I was familiar with all of the equipment and hooked up the trailer, lights and checked everything up myself.

RONALD S. 
Clasificación:
4.0

Very friendly and willing to help me with a special situation. Much appreciated

Joe L. 
Clasificación:
3.0

El cliente no dejó un comentario.

John M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Teah E. 
Clasificación:
5.0

No need to improve. Friendly and welcoming staff!

Josh W. 
Clasificación:
5.0

No need to improve. Staff was very friendly and helpful!

Josh W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalino A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

neylon P. 
Clasificación:
4.0

They always have what I need.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
4.0

This location has become my go to U-haul.

MICHAEL B. 
Clasificación:
1.0

I got overcharged, I got cheated. The truck had a very sharp butcher knife under the seat and a fast food bag of trash in the glove compartment. The windshield was filthy and the was no washer fluid. I picked up the truck at 5pm on Wednesday and told to have it back by 9am on friday and charged for 2 days. When I picked up the truck it had less than 1/4 of a tank in gas. I only drove 34 miles an put in 5 gallons of gas to about the same level as when I got it. He wanted to charge me $30 more dollars for fuel so I put another 5 gallons of gas in and was still charged $155 dollars. This is a total scam and I got ripped off by your uhaul employee at this location! I am a frequent uhaul customer and did not like the way I got over charged and treated by this location.

randall S. 
Clasificación:
5.0

Highly Professional Business...

Leroy M. 
Clasificación:
4.0

Needed a dozen furniture pads and was going to request two dozen when I arrived, but they only had a half-dozen available. Caesar was great to work with though and was doing his best!

Shelby H. 
Clasificación:
1.0

Cockroaches were filled inside of the unit upon opening.

MATHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

Very pleasant and easy to return.

Michael A. 
Clasificación:
5.0

very easy to do on line and just pick up the vehicle great web site .

Matthew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

N/a

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

sam L. 
Clasificación:
5.0

Let Mona know that you appreciate her. My wife and I certainly do!

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earnest C. 
Clasificación:
3.0

I felt the reason to reserve was so you didn't have to spend 30 minutes getting the equipment

Donna G. 
Clasificación:
4.0

El cliente no dejó un comentario.

APRIL W. 
Clasificación:
5.0

It was all good

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren H. 
Clasificación:
5.0

El cliente no dejó un comentario.

don A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy T. 
Clasificación:
2.0

I requested a 15 ft truck, got a 20 ft. My brother picked it up so I did not know this. It was to big, I didn't even fill it half way up. Ceasar did not notifiy me and charged me more. Very unhappy. And I rent uhaul all the time, but will think twice next time. I would like the over charge back gor truvk, tax and the amount of gas extra I spent.

MARY S. 
Clasificación:
3.0

my experience was great. the truck was clean, easy to drive & back up. I love the lights inside the back of the truck, the low deck & the ramp was nice & long enough to reach across my porch steps to the deck of my porch. my only problem was trying to check the truck in on sunday,, because I'm just starting to learn how to use a computer. LYNN C.

LINDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne Marie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

karl W. 
Clasificación:
5.0

Trailer jacks on 6x12 trailer. To heavy for most people.

karl W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell R. 
Clasificación:
5.0

The check in/out process is superb. They were very friendly and professional. I have used this location twice. The equipment was well maintained and functional. Excellent experience .

Dawn B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John T B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
3.0

No one was on duty at the time of my drop off. The parking lot was very tight due to some concrete repair, but managed to get it dropped off with no issues.

Jason H. 
Clasificación:
5.0

Very helpful & professional staff! I had tried tti reserve a truck a Cole weeks prior & apparently never got to the end & finalized the reservation. So, when I showed up, I had no reservation. They went above & beyond to find a truck for me.

richard A. 
Clasificación:
4.0

I reserved a 20' truck. When I arrived, only a 15' truck was available. I had no choice but to take it. As a result I had to leave behind a couch and 2 bedroom dressers.

JIM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

Very easy rental. The employees at this location were friends and professional. The trailer we rented was clean and we'll maintained. It got the job done.

Sammy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

sulaan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
4.0

El cliente no dejó un comentario.

James G. 
Clasificación:
1.0

Truck died and would not start. Called location and they referred to uhaul 800#. Oh hold for an hour. We ended up repairing ourselves. Location could have sent someone to check battery. Very unhappy will not use them again.

River valley she B. 
Clasificación:
5.0

Great job!

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kailon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ben C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
3.0

El cliente no dejó un comentario.

James M. 
Clasificación:
3.0

El cliente no dejó un comentario.

tamara J. 
Clasificación:
5.0

He was very nice and checked out my uhaul without any problems.

Kimberly L. 
Clasificación:
4.0

The Contract duration could be explained verbally ensuring the renter knew the expected return date.

Bobby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

holli S. 
Clasificación:
5.0

Super nice people - went above and beyond to help. Had a malfunction in our hitch and he fixed it for us!

Calvin M. 
Clasificación:
1.0

First, we rented a 26 foot truck and were given a 20 foot truck, which caused up to make 3 additional trips with our two vehicles because of the 6 feet we did not have. An extra $75 in fuel is not what we were counting on - really unfortunate. When we realized we were given the wrong truck, we did not have the time to unload the truck to get the correct truck to then go back and reload everything - along with being charged mileage. Also, we did not appreciate the cat food put along the back bumper - we are guessing to feed a stray cat in the area. We don't have pets and do not need pet food on our furniture as we move.

Alaric W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sam C. 
Clasificación:
4.0

The employee who helped me was great. no complaints from this location. I do have complaints about the customer service of the uhaul moblie phone number i had an issue getting the uhaul door to close and the first 3 times i called the people who helped me disconnected on there end before i was helped so i was stuck for another hour untill i got ahold of a man who took care of me and then it took one more houe after that to get the service to fix the door. very inconvenient and frustrating that the first 3 people i contacted at uhaul did not help me.

Bradley H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Heath S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon S. 
Clasificación:
3.0

Do not have any info about the drop off location

clayton C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLE T. 
Clasificación:
5.0

Very friendly and professional.

Donald T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randall F. 
Clasificación:
1.0

Uhaul owes me 440 dollars from being charged twice for no apparent reason, if my money is not returned I will be contacting corporate for legal actions, this was horrible!

Paul K. 
Clasificación:
5.0

Awesome representative. Helped us even though we were running late!! Highly recommend!!

Calvin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eldred J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet R. 
Clasificación:
1.0

I put fuel in truck and only drove 10 miles. I was charged for 7 gallons of fuel. Lies and theft. I want this reimbursed. I hate when people steal from me. The fuel level was at the same level I signed out the truck.

Darin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannie H. 
No se han enviado comentarios para esta ubicación.

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