Customer Reviews for Express Rental And Supplies
(Distribuidor de U-Haul del vecindario)

20 comentarios

10 Anne St S   Barrie, ON L4N2C6

(705) 792-2495

Location Hours

  • Lun. - dom.: 9 a. m. - 4 p. m.

Services at this Location:

Contáctanos

(705) 792-2495

10 Anne St S
Barrie, ON L4N2C6

Services at this Location:

Location Hours

  • Lun. - dom.: 9 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

A professional run operation,efficient and easy to use.

FRANCIS P V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter P. 
Clasificación:
1.0

I picked up a ramp trailer on Sat, the appt was for 10am...the person was not at the store, said he was 10mins away, 20 mins later he arrived. Some excuse that he will filling up a truck. The trailer was at another location, when I got there the electrical connection was different. Why did he not mention there was a possibly they could be different. I had to go back to the other location. The trailer also had garbage in it from a previous rental.

TIMOTHYCURTIS H. 
Clasificación:
5.0

The gentleman I dealt with was very kind and hooked up the trailer as I couldn't lift it

JENNIL YNMARIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell G. 
Clasificación:
4.0

Ordered a 20" truck and was unavailable however the 15 was ok. This location was clean but didn't feel confident is was clean to COVID standards.

Jeffrey L. 
Clasificación:
3.0

The workers were polite and helpful. My issues were with location. The uhaul office is different than the listed location (listed location was also the uhaul pickup location), and no one mentioned that during our initial phone conversation, so it was quite a bit of running back and forth between locations. Example: Arrive at pickup location, drive to office to complete rental, drive back to pickup location to hookup (without help), drive back to office to complete photos/rental. My biggest reason for not returning to this location: The uhaul trailers were parked on a hill, which I couldn't initially see. I backed as close as I could without help and picked up the trailer to latch on. The trailer bowled me over and rolled into my truck and dented my truck. I then had to attempt to dislodge the trailer from my vehicle without help. This location has a very big parking lot with plenty of flat land. I'd suggest having people park the trailers on that flat land, and not on an incline.

CHANTAL B. 
Clasificación:
4.0

Great overall experience

Chris F. 
Clasificación:
1.0

Returned in less than 24 hours but charged for 2 days. There was dirt and rocks in trailer along with a bunch of junk straps No one on site to go over rental or signs directing you where to go.

Bruce W. 
Clasificación:
1.0

Offer clear instructions for where to meet the agent to complete the paperwork - incorrect pick-up address was provided. If a dolly is ordered but not available on the day of the contract the customer ought to be informed in time to make alternate arrangements. I had to do without. I'm guessing the truck's cabin area had not been sanitized prior to us picking it up - the agent fished the truck keys out of the drop box outside the store and handed them to me. That is unacceptable in these COVID-19 times.

Marlene M. 
Clasificación:
2.0

The truck was dirty and the bag that was supposed to contain pads for purchase had garbage in it. Had to go to a separate location to sign paperwork prior to picking truck up but was unaware until I arrived and could find anyone.

ROBERTF S. 
Clasificación:
1.0

Charged $40 for fuel when I had already put fuel in. Scam.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

OTTOISTVAN S. 
Clasificación:
5.0

Tyvm for giving us a truck at such a late notice Much appreciated Way to go U Haul

MICHAEL B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cora S. 
Clasificación:
5.0

Always very friendly.

Tracey L. 
Clasificación:
5.0

Trailer should have a main spring to stop noise and bounce but other than that everything is good...the staff help us to connect the Trailer to our car...keep up the good work

JAMES J H. 
Clasificación:
1.0

The 5x9' trailer i picked up from the Anne St location was in a parking lot and situated on a dirt slope. When I lifted the arm of the trailer it immediately rolled forward and damaged two spots on the tailgate and bumper of my new truck. The weight of the trailer and it's placement of a dirt slope made it impossible for me to move and I am 6'3 and 240 lbs. I am a paramedic and this situation could have resulted in a severe injury. These units need to be on level concrete or asphalt to prevent this from happening. The young man working in the office was either incompetent or not trained well. I will be forwarding my concerns to your head office and am currently waiting to hear from your claims department. I am more than upset with how unprofessional my experience has been and if my situation including an apology and an investigation does not result in a speedy resolution I will be seeking other means to address this issue.

DANIELC H. 
Clasificación:
5.0

Found a new 4 pin wiring inside the trailer. Left it there, may belong to previous renter. Thank you,

Carlos Eduardo R. 
Clasificación:
5.0

The only thing was there was some leftover paper plates and coffee cups. Otherwise I am a very satisfied customer. Gracias.

ALENKA B. 
No se han enviado comentarios para esta ubicación.

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