Customer Reviews for Express Bags Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Rebecca C.
Location was small with upstairs office. Manager promised us a 15 foot truck several times in advance of pickup date. Upon arrival, we were offered 20 foot truck for same price. We had no choice but offered truck was clean and gas usage was ok. Everything worked out but turning the 20 foot truck was a challenge...Craig V.
El cliente no dejó un comentario.JoseA M.
Track a pick up place near customer area and also a place with all items we need. This place has not dollies for rent.Zoila R.
Incredible customer service I've used U-Haul numerous times in my life and this was by far the best experience. 5 Stars!James N.
Do not be surprised if you arrive at the place to pick up your truck or equipment and you are not at the place of delivery.alejandro P.
Carlos was very helpful and flexible. I was in dire need for a truck and his empathy was very evident. I would definitely reach out to Carlos for my next moving needs. Thank you Carlos.Walter H.
El cliente no dejó un comentario.Justin S.
El cliente no dejó un comentario.PAULA P.
Since the sign is a bit small it's hard to find at first, but the man who ran it was easily available by phone and wet helpful throughout the entire process.Kristen R.
Extraordinario servicio al clienteJORGE B.
Carlos was very professional and great service. Thank you again Carlos.MARULANDA L.
Check in customers equipment on timeDestiny S.
Perfect !!!Lidia G.
Picking up 7:30am. Only 1 woman on her first day attending customer service. She did his best but took extra time to complete each request and give us the car key.Domenica T.
The fuel level was in medium at the moment of picking up the truck. When I was going to drop it off first I went to put gasoline at the gas station and I was charged more than $80.00. I think I had to receive the truck full tank so I wouldn't be charged too expensiveAlejandro G.
The person who help me rent my truck deliberate put my return address at the same place of pick up when I clearly state that I was going to another city and I wish to return the truck there.. Very unprofessionalAngel S.
El cliente no dejó un comentario.Paul B.
Get my order right. I ordered to pick up at one location and drop off at another and have confirmation for it and when I went to drop off they told me I had to take to the pick up because the person there set it up that way and if I didn't I would have to pay an extra $200. So I then had to change plans and drive another hour to drop off. Asked to speak to a manager and was not allowed to. Terrible service.Tania H.
Keep up the good work.LINDA H.
EXCELENTE CUSTOMER SERVICE THANKS!!Catherine P.
Carlos, the owner was great, attendant was super really helpful and friendly, helped me hook up the Car Carrier, checked the lights. Asked what to do if I want to return it early, told me its even possible using the app, they don't even have to be open (they were closing early that day due) so return was a breeze even after closing time using the app. Overall great!Tarrik F.
El cliente no dejó un comentario.Alejandro E.
El cliente no dejó un comentario.Rakesh P.
I vechile drive was very good and condition. Only one thing is it's not showing remain oil and tire pressure for rear right tireRavinderRao D.
El cliente no dejó un comentario.Samuel H.
El cliente no dejó un comentario.Alejandro L.
El cliente no dejó un comentario.Octavio G.
El cliente no dejó un comentario.Richard J V.
El cliente no dejó un comentario.Edmund S.
El cliente no dejó un comentario.Jesus R.
El cliente no dejó un comentario.MARIO U.
El cliente no dejó un comentario.Ricardo M.
Can't seem to get receiptCharles S.
Carlos dealt with all my concerns and was extremely competent in his handling of all aspects of the rental process.Arthur T.
El cliente no dejó un comentario.TRISTEN H.
good location and the person who works is friendly helped me with everythingPlaton P.
El cliente no dejó un comentario.MIGUEL M.
El cliente no dejó un comentario.Joel N.
El cliente no dejó un comentario.Reinaldo H.
Carlos Delgado is a excellent employee for customer service. Your store is the best.Juan L.
El cliente no dejó un comentario.Amanda A.
Nothing everything was perfect 🙏Ariel G.
El cliente no dejó un comentario.Manuel F.
El cliente no dejó un comentario.Osmani G.
The man who took my truck was incredibly helpful and kind. Great guy!Jonathan B.
The service attendant provided friendly and prompt service. In short, he provide text book Uhaul service.Walter A.
El cliente no dejó un comentario.Noelia V.
El cliente no dejó un comentario.Raul S.
El cliente no dejó un comentario.Undibal L.
all goodStephen H.
El cliente no dejó un comentario.Harold M.
excellent experience, very friendly crewHeriberto V.
Just keep doing what you do, this place is excellent.Graham S.
great serviceJose C.