Customer did not leave a comment.Shane W.
Customer Reviews for Exit 9 Marketplace
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JAN T.
Customer did not leave a comment.Vincent M.
Have items available, such as all size dolliesJANINECHRISTINE P.
Customer did not leave a comment.Dana M.
I was charged for 2 days rental when I only rented it for ONE day !!!! How they can get away with that ??? My advice is Do not do business with Exit 9 Marketplace. I questioned the amount prior to renting, she said she would look into it , then I returned it the next day and once again she said she would look into it, nothing has happened except me being charged DOUBLE !!DENNISLEE L.
We were charged $1,114.00 2 weeks after returning the truck. We called yesterday and were told it was returned in New York, but we live in Virginia. Our card has not been credited yet.john B.
Maybe a sign as you get off the Highway letting people know you are close we almost drove right by the place.HAVILAH S.
Customer did not leave a comment.Sherry O.
Customer did not leave a comment.Nicholas K.
Customer did not leave a comment.STEPHENARTHUR K.
When I picked up the truck the furniture blankets were not included.Daniel G.
Employees very friendly, but would like to have the rented equipment like dollies availableJENNIFER F.
Customer did not leave a comment.Christopher G.
Customer did not leave a comment.Kelly D.
Customer did not leave a comment.FLOYDWILLIAM P.
Customer did not leave a comment.kelly D.
Customer did not leave a comment.MOHAMED A.
This location is friendly n very professionalCatherine S.
Customer did not leave a comment.Joseph C.
Very good and attentive customer service for a small location.NADINEDENISE H.
Customer did not leave a comment.Sebastian S.
Customer Service is fantastic at the Exit 9 market Place. Could not have been more helpful and friendly. I reserved my truck at Hartleys in Polkville NY. Then I found out my truck was actually at Exit 9 Market Place 20 miles away. When I inquired with Hartleys they were rude and indifferent to my concern that I would have to add an extra 40 miles on to my bill just to pick up the truck and bring it back as this was an in town move. This is not the first bad experience I have had with Hartleys and I can say that I will NEVER rent from them again. The Exit 9 Market Place will be my go to for friendly down home service and excellent customer service, regardless of the extra mileage.Kelly F.
Customer did not leave a comment.KYLELEE C.
Customer did not leave a comment.MARKANTONIO K.
Very easy experience, no issuesTed V.
Exit 9 was very professional and great to work with. I would refer them to anyone.Lorrie C.
They had excellent customer service very helpfulCatherine S.